Top 117 Guest service agent Jobs in Coral Springs, Fl

Front Desk Manager (Guest Relations), Beach Club
The Boca Raton —Boca Raton, FL
- Full-time
- Management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent/Front Desk Agent
La Quinta I-95 Deerfield Beach —Deerfield Beach, FL
- $15 - $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Front Desk Agent
Doubletree Deerfield —Deerfield Beach, FL
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
KW Property Management LLC —Pompano Beach, FL
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Fort Lauderdale, FL
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
10d
Front Desk Agent
Hilton Boca Raton Suites —Boca Raton, FL
- $17.75 an hour
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front-Office Supervisor
Stay Hospitality —Pompano Beach, FL
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Reservations Agent - The Wyndham Deerfield Beach Resort
Wyndham Deerfield Beach Resort —Deerfield Beach, FL
- Weekends as needed
- Organizational skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent
Marriott International, Inc —Fort Lauderdale, FL
- Full-time
7d
Front Desk Agent
Renaissance Boca Raton —Boca Raton, FL
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Pier Sixty Six —Fort Lauderdale, FL
- Up to $19 an hour
- Full-time
- Writing skills
- Basic math
- Windows
- Health insurance
- Dental insurance
Guest Service Agent
Hilton —Fort Lauderdale, FL
- Full-time
- Hotel
- Entry level
Lifestyle Assistant/ Front Desk Agent
Auberge Beach Residences —Fort Lauderdale, FL
- Weekends as needed
- English
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Clerk (Full-time)
La Quinta Inns & Suites by Wyndham —Fort Lauderdale, FL
- $15 - $16 an hour
- Full-time
- Hotel
- US work authorization
- In-person
- Health insurance
- Employee discount
Quick Apply
4d
Guest Service Agent
DoubleTree by Hilton Deerfield Beach Boca Raton —Deerfield Beach, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
1d
Front Desk Agent
Courtyard by Marriott Fort Lauderdale Weston —Weston, FL
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Front Desk Agent for SPA
Medileaf Wellness SPA —Boca Raton, FL
- $15 - $17 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
3d
Front Desk Agent
Lodging Dynamics —Fort Lauderdale, FL
- $17 - $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Wellness program
- Health insurance
Quick Apply
13d
Front Desk Agent (Mixed Shifts) - SpringHill Suites Boca Raton! Weekly Pay!!!
B.F. Saul Company Hospitality Group —Boca Raton, FL
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
10d
Front Desk Agent
TRU HOME2 SUITES POMPANO BEACH —Pompano Beach, FL
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for guest service agent in coral springs, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near coral springs, fl

Front Desk Manager (Guest Relations), Beach Club

The Boca Raton -
Boca Raton, FL

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Management
Guest relations
High school diploma or GED

Full Job Description

The Guest Relations Manager is the key liaison between the hotel and our guests and will meet, greet, and escort all VIP guests and will ensure a smooth arrival and a fond farewell. The Guest Relations Manager will act as the “owner” of the guest database and is responsible for executing delivery of amenities, ensuring that guest preferences are met while delighting and exceeding guest expectations. The Guest Relations Manager works closely with the Director of Operations, Front Office, Housekeeping, Destination Services, Engineering, Room Service, and Guest Experiences Team.

Essential Functions

Job duties include, although are not limited to:

Always acts as a hotel ambassador.

Accountable for results from Guest Database audit, Guest Satisfaction, Forbes, and QA surveys, in areas relating to Guest Recognition Program
Liaison to all guest

Coach, support, train and help all Front of the House employees.

Acts as a liaison with all hotel guests requiring special needs and requirements.
Key person stationed in the lobby to welcome and greet guests upon arrival and departure.
Responsible for achieving and maintaining high guest retention ratio.
Ensures physical inspection of all guest suites in conjunction with management prior to arrival.
Coordinates with butler team regarding all VIP
Leads Front Office team in day-to-day operations.
Together with Guest Experiences Team, is responsible for maintaining the highest quality database relating to Guest History and implementing guest recognition programs.
Analyzes guest preferences and prepares reports for improvement on Guest Satisfaction.
Assists in the preparation of staff schedules to ensure the best operational effectiveness within budgetary guidelines.
Uses creative management skills to solve problems. Ensures compliance with The Boca Raton standards to ensure consistent high quality guest relations.
Manages desk through times of stress and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement.

Works closely with the Director of Operations on specific projects.

Internal Relationships

Reports to Director of Operations

External Relationships

Has regular contact with members, guests, associates, travel agents, personal assistants, and suppliers.

Qualifications

Mature and outgoing personality with excellent interpersonal skills.
Ability to successfully motivate and lead a team.
Ability to think out of the box; a natural curiosity and creative mind are of advantage.
Ability to adapt to change.
Interpersonal Savvy.
Ability to perform job with the utmost attention to detail; ability to organize and handle multiple tasks effectively and efficiently at the same time
Minimum 3 year of experience working in a 5-star hotel environment.
A minimum of 2 years of Front Office experience in a luxury hotel.
Strong command of Microsoft Office, Opera Cloud, HotSoS if possible
Ability to understand guest needs and expectations and deliver superior customer services with little input from others.
Perform job with attention to details.
Clear communications; effective verbal and written communication skills in English
Trainer skills and ability to mentor and develop team members.
Ability to successfully motivate and lead a team.
Speaks English fluently plus one other language

Education/Experience Requirements

Senior High School Diploma or equivalent.

Bachelor’s Degree in hospitality/Hotel/Business Management is an advantage.

Physical Requirements

Physical capabilities to stand and walk for a long period of time

In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Boca Raton, FL 33432 (Preferred)

Ability to Relocate:

Boca Raton, FL 33432: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in coral springs, fl

Front Desk Manager (Guest Relations), Beach Club

Guest Service Agent/Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front-Office Supervisor

Reservations Agent - The Wyndham Deerfield Beach Resort

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Lifestyle Assistant/ Front Desk Agent

Front Desk Clerk (Full-time)

Guest Service Agent

Front Desk Agent

Front Desk Agent for SPA

Front Desk Agent

Front Desk Agent (Mixed Shifts) - SpringHill Suites Boca Raton! Weekly Pay!!!

Front Desk Agent

I want to receive the latest job alert for guest service agent in coral springs, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected