Top 1686 Customer experience manager Jobs in Cordova, Tn

Client Support Manager
Barrett Distribution Centers —Memphis, TN
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
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Senior Customer Success Manager (Remote - TN)
Nodes & Links —Memphis, TN
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Manager, Vendor Operations
Brother International Corporation —Bartlett, TN
- $85,000 - $125,000 a year
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
Operations Manager
Amazon.com Services LLC —Memphis, TN
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Community Manager
IRT MANAGEMENT —Cordova, TN
- Full-time
- Microsoft Word
- Mid-level
- Driver's License
- AD&D insurance
- Paid holidays
Quick Apply
Client Experience Manager
SAGE INTEGRATION HOLDING S LLC —Memphis, TN
- $85,000 - $100,000 a year
- Full-time
- Remote
- Clean driving record
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
5d
Lease Admin Manager (Remote)
CBRE —Memphis, TN
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Branch Manager - South
Carrier —Bartlett, TN
- $96,000 - $192,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Wellness program
- Paid jury duty
Merchandising Lead
Sam's Club —Bartlett, TN
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Partner Account Manager - Memphis
Human Interest —Germantown, TN
- $133,000 a year
- Remote
- Mid-level
- Fair chance
- 2 years
- Health insurance
- Dental insurance
Transportation General Manager I
DHL —Memphis, TN
- $120,000 - $155,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
MIM - Executive Assistant - Office Manager
MetLife —Germantown, TN
- Email
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Transportation Manager
US Foods, Inc. —Memphis, TN
- $60,000 - $95,000 a year
- Full-time
- Inventory control
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Disability insurance
HR Manager
DHL —Memphis, TN
- $85,000 - $150,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr. Operations Manager
Amazon.com Services LLC - A57 —Memphis, TN
- $135,000 - $182,700 a year
- Weekends as needed
- 7 years
- Engineering
- Mentoring
- AD&D insurance
- Health insurance
5d
Utility Billing Manager (JN26-53FN)
Town of Collierville —Collierville, TN
- $67,059 - $87,176 a year
- Full-time
- Management
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Practice Manager
Baptist Memorial Health Care —Memphis, TN
- Word processing
- Mid-level
- Administrative experience
13d
Store Manager - Kirkland's Home
Kirkland's, Inc. —Cordova, TN
- Weekends as needed
- Mid-level
- Driver's License
- Retail management
3d
Retail Store Manager
PetSmart —Memphis, TN
- $57,500 - $115,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Area Manager, Early Career (2027) – GA, KY, TN
Amazon.com Services LLC —Memphis, TN
- $65,200 - $75,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
5d

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customer experience manager jobs near cordova, tn

Client Support Manager

Barrett Distribution Centers -
Memphis, TN

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8:00am- 5:00pm.
The compensation for this position ranges from $90K to $110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

customer experience manager jobs in cordova, tn

Client Support Manager

Senior Customer Success Manager (Remote - TN)

Manager, Vendor Operations

Operations Manager

Community Manager

Client Experience Manager

Lease Admin Manager (Remote)

Branch Manager - South

Merchandising Lead

Partner Account Manager - Memphis

Transportation General Manager I

MIM - Executive Assistant - Office Manager

Transportation Manager

HR Manager

Sr. Operations Manager

Utility Billing Manager (JN26-53FN)

Practice Manager

Store Manager - Kirkland's Home

Retail Store Manager

Area Manager, Early Career (2027) – GA, KY, TN

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