Top 6 Guest service agent Jobs in Core, Wv

Front Desk Agent
Tandem Hospitality Group LLC —Morgantown, WV
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
10d
GUEST SERVICE AGENT
Double Star Hospitality Morgantown —Morgantown, WV
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Sales and Customer Service Associate
Massage Envy —Morgantown, WV
- $14 - $18 an hour
- Part-time
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Guest Services Agent - Courtyard Marriott
Stonebridge —Morgantown, WV
- From $14 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
5d
Guest Services Agent - Morgantown Marriott
Stonebridge —Morgantown, WV
- From $14 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
5d

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Medical Receptionist
Mountainstate Orthopedic Associates —Morgantown, WV
Balance transactions at end of day. Team-oriented with a pleasant personality and disposition. Ability to check in and check out patients promptly and without…
Quick Apply
1d
Receptionist/Scheduler for Medical Office
Dermatology Center For Skin Health, PLLC —Morgantown, WV
This position includes answering phones, scheduling patients and covering checking in and/or checking out as needed.
$13 - $15 an hour
Quick Apply
4h

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Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 a year
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Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
Quick Apply

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guest service agent jobs near core, wv

Front Desk Agent

Tandem Hospitality Group LLC -
Morgantown, WV

Quick Apply

Job Details

10 days ago

Qualifications

Property management tools
Phone communication
High school diploma or GED
Telephone systems
Balancing end-of-day transactions

Full Job Description

JOB DESCRIPTION:

The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!

JOB RESPONSIBILITIES:

Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
Monitor room availability throughout the day
Review daily the selling status of the hotel using yield management system
Performs all other duties as directed by immediate supervisor
Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction
Performs other duties as assigned, requested or deemed necessary by management

JOB QUALIFICATIONS:

High school diploma or equivalent; and six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

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guest service agent jobs in core, wv

Front Desk Agent

GUEST SERVICE AGENT

Sales and Customer Service Associate

Guest Services Agent - Courtyard Marriott

Guest Services Agent - Morgantown Marriott

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