Top 15 Manager customer support Jobs in Cornelia, Ga

Service Manager
IntegriCom, Inc. —Gainesville, GA
- $72,000 - $80,000 a year
- Full-time
- 5 years
- No experience needed
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Care Manager - State Farm Agent Team Member
Ryan Hudson - State Farm Agent —Gainesville, GA
- $30,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
10d
Supervisor, Customer Relations - Hybrid Schedule
Mansfield Energy —Gainesville, GA
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Mid-level
Customer Service Manager - State Farm Agent Team Member
Lee Towns - State Farm Agent —Gainesville, GA
- $40,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply

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Technical Support Manager
Barracuda Networks Inc. —Alpharetta, GA
Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments. Resolve escalated customer issues promptly.
$70,000 - $95,000 a year
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5d
Technical Incident Manager, Tier 3
M3 —Lawrenceville, GA
The Tier 3 Technical Incident Manager leads incident calls, owns communication, facilitates root cause analysis, and drives post-incident follow-up to ensure…

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Document Services Center Supervisor
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
This position will develop the departmental plan for DSC, which includes procedures, goals, and implementation of guidelines for improved productivity,…
$70,000 - $82,000 a year
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Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
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manager customer support jobs near cornelia, ga

Service Manager

IntegriCom, Inc. -
Gainesville, GA

Quick Apply

Job Details

Full-time
$72,000 - $80,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Performance reviews
Customer communication
Managing teams in a customer support role
Team development
Phone etiquette
Process management
Delegation
General management

Full Job Description

IntegriCom, Inc., a 26-year-old family business whose purpose is providing peace of mind to our small business clients by delivering reliable IT services, welcomes you.

We all work together to meet our goal of providing stability and growth to 45 employees and their families by 2030.

We specialize in reliable IT services for small businesses, our sweet spot. If you want to belong to a team that does that well every day, this company’s a great fit for you.

Our clients are professional services (financial, medical, legal), insurance, construction, real estate development, manufacturing, and utility companies. If you have experience working with this type of client – or want that experience – this role will be a great fit.

You will love it here if you fit the following values:

Selfless for our clients and each other
Relentless at improving
Professional unassuming confidence
Joyfully doing the right thing, regardless

The Service Manager is responsible for leading and coordinating the daily operations of our service delivery team to ensure our clients receive exceptional support and consistent service.

This role is ideal for a strong people leader who thrives on organization, accountability, and process improvement. Technical experience is not required—we provide training on our systems and services—but strong communication, leadership, and operational skills are essential.

You’ll love coming to work every day if you get, want, and have the capacity to do the following tasks for which a Service Manager is responsible:

Lead, manage, and hold the service delivery team accountable
Coordinate daily service operations, scheduling, and dispatch priorities
Ensure service requests are handled efficiently and meet agreed service levels (SLA)
Act as a point of escalation to ensure client issues are resolved effectively
Monitor client satisfaction and drive continuous improvement
Review service tickets, time entries, and team performance for accuracy and efficiency
Develop and refine internal service processes and documentation
Support onboarding of new clients and ensure smooth service transitions

As a Service Manager, you’ll have success here if you value clear processes and feel qualified to perform the following things:

Strong client satisfaction and retention
High team accountability and engagement
Efficient service delivery processes
Consistent execution of scheduled service commitments

No Technical Background Required

We are not looking for a hands-on technician. This role is focused on leadership, organization, process management, and communication. If you’ve successfully managed people, operations, or service teams in another industry, we will train you on the rest.

What You Bring

Strong leadership and people management skills
Excellent communication and client-facing abilities
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Experience in operations, customer service leadership, or team management (preferred but not required)

Our company runs on EOS purely. That means as a member of this team, you will have a leader who:

Gives clear directions
Makes sure you have the necessary tools
Acts with the greater good in mind
Delegates appropriately
Takes time to truly understand your role and how you can help the company
Makes their expectations clear
Communicates well
Has effective meetings
Meets one-on-one with you quarterly or more, if needed
Rewards and recognizes your performance

Job Type: Full-time

Pay: $72,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

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manager customer support jobs in cornelia, ga

Service Manager

Customer Care Manager - State Farm Agent Team Member

Supervisor, Customer Relations - Hybrid Schedule

Customer Service Manager - State Farm Agent Team Member

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