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Date: Aug 25, 2026
Location: Corning, NY, US, 14831
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Company: Corning
Requisition Number: 77558
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:
Trusted products that accelerate drug discovery, development, and delivery to save lives
Damage-resistant cover glass to enhance the devices that keep us connected
Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
Precision glass for advanced displays to deliver richer experiences
Auto glass and ceramics to drive cleaner, safer, and smarter transportation
Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions
Position Summary
We are seeking a motivated and detail-oriented IT Asset Management (ITAM) Analyst to join the ITAM team. This role is focused on leveraging AI and automation capabilities within ServiceNow SAM Pro and HAM Pro to modernize and streamline software and hardware asset management workflows. The ideal candidate is curious about emerging technologies, eager to apply automation to reduce manual work, and passionate about clean data, compliance, and continuous improvement. This is an excellent opportunity for a recent or soon-to-be graduate in Information Systems, Information Technology, or a related field who wants to build a career at the intersection of ITAM, AI/automation, and enterprise platforms.
Key Responsibilities:
AI & Automation Workflow Development
Design, build, and support automation workflows using AI Tools and ServiceNow and to improve Predictive Intelligence.
Assist in implementing ML-based software and hardware normalization to improve data accuracy in SAM Pro and HAM Pro.
Identify manual, repetitive ITAM tasks and propose automation opportunities (e.g., asset intake, reconciliation, retirement workflows).
Collaborate with senior analysts and ServiceNow developers to test, refine, and deploy automation use cases.
Software License Compliance & Entitlement Management
Support software license compliance activities, including entitlement tracking, reconciliation, and true-up analysis.
Maintain accurate publisher, product, and entitlement records within SAM Pro.
Assist in preparing for internal audits and vendor software audits (Microsoft, Adobe, Oracle, SAP, etc.).
Monitor license consumption trends and flag risks or optimization opportunities.
Reporting, Dashboards & KPIs
Build and maintain ServiceNow reports and Performance Analytics dashboards for ITAM leadership.
Track and report on key ITAM KPIs (e.g., license compliance rate, hardware lifecycle status, automation ROI, data quality metrics).
Translate data insights into actionable recommendations for leadership.
Support recurring executive reporting cadences and ad hoc data requests.
Required Qualifications:
Currently completing or recently completed a bachelor’s degree in information systems, Information Technology, Computer Science, or a related field.
1–2 years of experience in an IT-related role (internship, co-op, or significant academic project experience will be considered).
Foundational understanding of IT Asset Management principles (software and hardware lifecycles, licensing basics, CMDB concepts).
Familiarity with ServiceNow (through coursework, internships, hands-on labs, or certifications).
Strong analytical, problem-solving, and communication skills.
Comfortable working with data in spreadsheets, reports, and dashboards.
Eagerness to learn AI/automation tools and apply them to real-world business problems.
Preferred Qualifications:
Prior experience in software and hardware support in a help desk or Tier 2 support role.
Coursework aligned with Information Technology, Information Systems, or Cybersecurity.
Internship experience with an IT Asset Management team or organization, demonstrating familiarity with ITAM processes.
Exposure to ServiceNow SAM Pro, HAM Pro, Flow Designer, or Virtual Agent.
Understanding of AI/ML concepts as applied to enterprise workflows (normalization, predictive intelligence, chatbots).
Familiarity with software publishers' licensing models (e.g., Microsoft, Adobe, SAP, Oracle, IBM).
Experience with data sources feeding ITAM (e.g., SCCM, Intune, Jamf, SAP, discovery tools).
Certifications (Any of the Following Are a Plus):
ServiceNow Certified System Administrator (CSA)
ServiceNow CIS – SAM or HAM
ITIL 4 Foundation
IAITAM certifications (CSAM, CHAMP, CAMP)
Cybersecurity certifications (CompTIA Security+, Network+, A+, or similar)
Any other IT, computer, or cybersecurity-related certifications that demonstrate technical foundation relevant to ITAM
Core Competencies:
Curiosity & Growth Mindset – Excited to learn AI, automation, and enterprise platforms.
Attention to Detail – Understands that ITAM success depends on clean, accurate data.
Collaboration – Works effectively with IT, Finance, Procurement, Security, and vendors.
Communication – Can explain technical concepts to non-technical stakeholders.
Continuous Improvement – Looks for ways to automate, simplify, and improve.
What You'll Gain
Hands-on experience with cutting-edge AI and automation in a leading ITSM/ITAM platform.
Mentorship from senior ITAM professionals and ServiceNow experts.
Exposure to enterprise software licensing, compliance, and vendor management.
A clear career path into senior ITAM, ServiceNow development, or IT governance roles.
This position does not support immigration sponsorship.
The range for this position is $1,635.00 - $3,185.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
A job that shapes a life.
Corning offers you the total package.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at
[email protected].
Nearest Major Market: Corning
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