Top 183 customer success manager Jobs in corte madera ca

Senior Manager, Customer Success
Crusoe —San Francisco, CA
- $180,000 - $200,000 a year
- Full-time
- 6 years
- Analysis skills
- Mentoring
- Commuter assistance
- Paid parental leave
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Customer Success Manager - Onboarding
Celigo —San Francisco, CA
- $75,000 - $95,000 a year
- Remote
- Computer science
- Computer Science
- Mid-level
- Parental leave
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Customer Success Manager
Stable —San Francisco, CA
- $70,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Success Manager
Plain —San Francisco, CA
- $180,000 - $215,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Senior level
Customer Success Account Manager [REMOTE]
Upbound —San Francisco, CA
- Remote
- DevOps
- Mid-level
- 3 years
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Customer Success Manager - Adaptive Planning
Workday —San Francisco, CA
- $90,300 - $160,400 a year
- Full-time
- Office
- Bachelor's degree
- Product management
- Flexible schedule
Account Manager | Commercial
Ramp —San Francisco, CA
- $122,400 - $187,000 a year
- Full-time
- Remote
- CPA
- Mid-level
- Bachelor's degree
- Travel reimbursement
- AD&D insurance
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —San Francisco, CA
- $190,000 - $230,000 a year
- Hybrid work
- Oracle
- Office
- Analysis skills
- Parental leave
- Flexible schedule
Customer Success Manager
Assort Health —San Francisco, CA
- $140,000 - $200,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Senior level
- Commuter assistance
- Health insurance
Beneficial Deployments Customer Success Manager, Scaled Partnerships
Anthropic —San Francisco, CA
- $200,000 - $260,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Parental leave
- Flexible schedule
14d
Enterprise Customer Success Manager
Gorgias —San Francisco, CA
- $117,542 - $129,914 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
Customer Success Manager
Oma Robotics —San Francisco, CA
- Full-time
- Remote
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Customer Success Manager
Gamma —San Francisco, CA
- $125,000 - $235,000 a year
- Full-time
- 5 years
- Office
- SQL
- Work from home
Customer Success Manager
Campfire —San Francisco, CA
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- QuickBooks
Customer Success Manager
Claryo —San Francisco, CA
- $165,000 - $180,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Customer Success Manager
Alpaca Health —San Francisco, CA
- $80,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5d
Senior Customer Success Manager
Reltio —San Francisco, CA
- $120,000 - $240,000 a year
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Customer Success Manager
OneTalentWorld —San Francisco, CA
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
Quick Apply
Managed Services Account Manager
Plum Inc —San Francisco, CA
- $85,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
13d
Strategic Customer Success Manager-West
Nimble —San Francisco Bay Area, CA
- Full-time
- Remote
- 6 years
- APIs
- Senior level

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Senior Manager, Customer Success

Crusoe -
San Francisco, CA

Quick Apply

Job Details

Full-time
$180,000 - $200,000 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Dental insurance
RSU
Tuition reimbursement
Paid time off
Cell phone reimbursement
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

As the Senior Manager of Customer Success, you will lead and coach a dedicated team of CSMs to drive the adoption, retention, and growth of Crusoe's offerings. Reporting to the Director of Customer Success, you will be responsible for the day-to-day operations of the CSM team, ensuring our customers receive world-class support and realize maximum value for our solutions. You will play a key role in executing our tiered service model, refining internal processes, and acting as a bridge between your team and our Product/Engineering departments. This role is perfect for a leader who loves mentoring talent and solving complex customer challenges in real-time.

What You'll Be Working On:

Lead, mentor, and manage a team of CSMs, providing regular coaching and performance feedback
Partner with customers to drive adoption of Crusoe’s Infrastructure and Managed AI services, assisting with expansion and renewal opportunities
Drive product alignment across customer prioritization and needs.
Engage with Engineering and Product leaders to communicate customer feedback and influence the feature roadmap.
Develop documentation to empower both internal teams and customer self-service.
Analyze customer usage data and key performance indicators (KPIs) to assess customer growth opportunities.
Create internal documentation and customer-facing collateral to streamline the CS workflow.

What You'll Bring to the Team:

Leadership & Customer Success Expertise:
- 6-10 years of experience in Customer Success, with 2-3 years in a leadership or “lead” capacity.
- A passion for developing talent and building a high-performing team culture.
- Ability to develop and implement customer success strategies and processes.
- Strong customer advocacy and problem-solving skills.
Communication & Influence:
- Excellent verbal and written communication skills.
- Experience managing "difficult" conversations and turning around at-risk accounts.
- Strong collaborative skills to work across Sales, Product, and Support.
Strategic & Analytical Skills:
- Comfortable using CRM and CS tools (like Salesforce, Gainsight, or ChurnZero) to manage workflows and report on team metrics.
- Ability to translate customer data into actionable insights; identify gaps in the customer lifecycle and implement plays to improve NPS and adoption.

Key Requirements:

Proven experience in an IaaS or high-growth technology environment.
Strong understanding of customer success methodologies and best practices.
Ability to build and maintain strong relationships with executive-level stakeholders.
Ability to translate customer needs into product and service improvements.
A "roll-up-your-sleeves" mentality—ready to jump into the trenches with your team when needed.

Benefits:

Competitive compensation
Restricted Stock Units
Paid time off & paid holidays
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off

Compensation Range

Compensation will be paid in the range of up to $180,000-$200,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. (#INDCORP)

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Quick Apply

Refine Your Search

customer success manager jobs in corte madera ca

Senior Manager, Customer Success

Customer Success Manager - Onboarding

Customer Success Manager

Customer Success Manager

Customer Success Account Manager [REMOTE]

Customer Success Manager - Adaptive Planning

Account Manager | Commercial

Senior Manager, Accounts Receivable, Credit & Collections

Customer Success Manager

Beneficial Deployments Customer Success Manager, Scaled Partnerships

Enterprise Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Customer Success Manager

Managed Services Account Manager

Strategic Customer Success Manager-West

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