Top 163 Member services representative Jobs in Cortland, Ny

Patient Services Representative (Dental)
Family Health Network of CNY, Inc. —Moravia, NY
- $16.50 - $21.00 an hour
- Full-time
- Background check
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
Quick Apply
6h
Retail Merchandising Project Associate
Channel Partners —Ithaca, NY
- $18 an hour
- 8 hour shift
- 18 years or older
- Merchandising
- No high school diploma
- Paid training
- 401(k)
Building Supervisor
YMCA of Ithaca and Tompkins County —Ithaca, NY
- $16.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Clinic Sales & Experience Manager
Milan Laser Hair Removal —Ithaca, NY
- $55,000 a year
- Urgently hiring
- Mid-level
- 2 years
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Night Audit (overnight)
Schulte Companies —Ithaca, NY
- $17 - $19 an hour
- Overnight shift
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
1d
Member Service Representative - Cortland, NY
Visions Federal Credit Union —Cortland, NY
- $18 - $20 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Paid holidays
- Loan repayment program
Member Services Representative
Island Health & Fitness —Ithaca, NY
- $16.50 - $16.75 an hour
- 8 hour shift
- CPR Certification
- Basic math
- High school diploma or GED
- COVID-19 protective measures
- Health insurance
Quick Apply
Client Service Representative
Cornell University —Ithaca, NY
- $24.30 - $26.15 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
11d
Patient Advocate - Patient Safety - Full Time
The Guthrie Clinic —Cortland, NY
- $32.00 - $42.68 an hour
- Full-time
- RN License
- Mid-level
- 3 years
Quick Apply
Member Solutions Representative
Beginnings Credit Union —Ithaca, NY
- $21.00 - $21.50 an hour
- Remote
- High school diploma or GED
- US work authorization
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Zach Clark - State Farm Agent —Ithaca, NY
- $50,000 - $65,000 a year
- Full-time
- Office
- Leadership
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Member Relationship Representative
Beginnings Credit Union —Cortland, NY
- $21.00 - $22.50 an hour
- Mid-level
- Office
- Windows
Quick Apply
11d
HR Coordinator
Cornell University —Ithaca, NY
- $29.45 - $33.17 an hour
- Online Application
- Hybrid work
- Research
- Mid-level
- Analysis skills
- Health insurance
- Tuition reimbursement
8d
REGAL ITHACA MALL CINEMAS - Maintenance Technician (Part Time) - Ithaca, NY - $22/hour + Free Movies
Regal Cinemas —Ithaca, NY
- $22 an hour
- Part-time
- Entry level
3d
Optometric Assistant
Visionworks —Cortland, NY
- $17.00 - $25.50 an hour
- Overtime
- HIPAA
- English
- High school diploma or GED
Quick Apply
5d
Accounts Coordinator - College of Arts & Sciences - Accounts Representative IV
Cornell University —Ithaca, NY
- $26.08 - $30.31 an hour
- Online Application
- Hybrid work
- 6 years
- Writing skills
- Mid-level
- Adoption assistance
- Parental leave
Secondary Assembly Specialist
Pyrotek —Cortland, NY
- $23 - $37 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Forklift
- Profit sharing
- Health insurance
Quick Apply
Optometric Assistant Part Time
Visionworks —Cortland, NY
- $17.00 - $25.50 an hour
- Overtime
- HIPAA
- English
- High school diploma or GED
Quick Apply
5d
Relationship Banking Representative Rotating
Community Financial System, Inc. —Ithaca, NY
- $18.25 - $24.71 an hour
- Full-time
- Hybrid work
- 18 years or older
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Multi-Line Representative - State Farm Agent Team Member
Zach Clark - State Farm Agent —Ithaca, NY
- $55,000 - $80,000 a year
- Full-time
- Office
- Organizational skills
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply

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Patient Services Representative (Dental)

Family Health Network of CNY, Inc. -
Moravia, NY

Quick Apply

Job Details

Full-time
$16.50 - $21.00 an hour
6 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Guest relations
High school diploma or GED
Data entry
Multi-line phone systems
Medical terminology

Full Job Description

Title: Patient Services Representative

Reports To: Site Lead

Schedule: Monday-Thursday (7:30am-6:00pm) FRIDAYS OFF!

Supervision Exercised: None

Typical Working Conditions: Requires sitting for long periods of time. Working in an office environment. Some bending and stretching required. Working under stress and use of telephone required.

Work Location: As an employee of Family Health Network of Central New York, Inc. you may be assigned to any of our locations – Cortland Family Practice, Homer Family Practice, Marathon Health Center, Cincinnatus Health Center, Moravia Health and Dental Center, Administration, School Health Programs at Marathon, Cincinnatus, or DeRuyter Schools, or our mobile medical unit.

Qualifications: High School graduate or GED. Prefer one year in a medical office setting. Knowledge of medical terminology and computer experience desirable.

Primary Function: Provide direct consumer services in the medical office setting. Answering multiple telephone lines, scheduling appointments, greeting and assisting patients, fee collection, data entry, maintain office financial record and medical records functions.

General Summary of Duties:

· Answer incoming telephone calls in personable, efficient manner, appropriately identifying yourself and the site where you are answering.

· Maintains appointment list and follows scheduling procedures.

· Sorts and delivers mail and other correspondence.

· Follows opening and closing procedures in accordance with FHN business hours and site security procedures.

· Make necessary calls as requested by providers or nursing staff.

· Calls patients to remind of appointments and collects information prior to appointments.

· Ensures accurate registration of all patients and hands out all appropriate paperwork including sliding fee forms and requirements when appropriate and scans into the EHR system.

· Maintain knowledge of basic billing process and the ability to access and answer basic billing questions.

· Prepare, maintain, and verify accuracy of daily deposits, and cash logs.

· Perform patient fee assessments, collect patient fees and maintains accurate financial records according to FHN protocols.

· Participate in departmental and FHN committees affecting or determining procedure and protocols.

· Maintain knowledge of computerized patient data systems, data and charge entry.

· Maintain flexibility as required by workload.

· Suggest to supervisor constructive changes in policy or practices to enhance the operations of FHN.

· Promote excellent guest relations with any individual who interacts with the FHN facilities and or staff, such as patients, visitors, physicians, employees, and volunteers.

· Demonstrate team work in the performance of work related duties by maintaining open lines of communication with Supervisor and co-workers, insuring proper and effective sharing of information.

· Effectively manage time by maintaining levels of productivity as established for department.

· Maintain work area and equipment in a neat and orderly manner. Assists in reporting of malfunctioning equipment and or environmental conditions to appropriate personnel using established channels.

· Perform other duties as assigned by the department supervisor.

· Site rotation as necessary for work assignments.

· Medical records maintenance and filing according to FHN policy and procedures.

· Transfer medical records to other sites within FHN following FHN policy and procedures.

· Attend and participate in required meetings and inservices.

· Adhere to FHN requirements concerning patients’ rights.

· Maintain confidentiality of patient and family and FHN information.

· Maintain a neat appearance and adheres to FHN dress code.

· Demonstrate awareness of and compliance with individual’s duties and responsibilities related to FHN safety, fire, and disaster plans in a timely manner.

· Comply with departmental policy regarding attendance. Calls the appropriate person if he/she will be late or unable to report to work.

· Comply with FHN policies and procedures pertaining to incident reporting, and promptly notifies supervisor.

· PSR may be asked to participate in quality improvement activities which include but are not limited to performing PDSA, administering Patient Satisfactions Surveys and following up on high risk patients based on population reports for patients with poor clinical outcomes or with lapses in care.

· PSR is part of the patient care team. The care team is comprised of the patient, care coordinator, nurse, and provider. As part of the patient care team, the PSR will engage patients in their own health care. This will include supporting patients and their families in self-management and positive behavior change. This will require good communication which is both open and supportive.

· This position requires compliance with Health Center’s written standards, including its Standards of Conduct and policies and procedures pertaining to all operational aspects, furthermore this position is required to report any suspected instances of noncompliance.

· All other duties as assigned.

· This position will function as a contributing member of the emergency preparedness team under the incident command system.

· Maintain strictest confidentiality.

· This position will function as a contributing member of the FHN Dramatic Performance Improvement Model of Care to ensure that FHN’s Team-Based Care is the most sustainable, efficient method for providing high-quality, satisfying, and equitable health care to our patient population.

Job Type: Full-time

Pay: $16.50 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

Moravia, NY 13118 (Required)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in cortland, ny

Patient Services Representative (Dental)

Retail Merchandising Project Associate

Building Supervisor

Clinic Sales & Experience Manager

Night Audit (overnight)

Member Service Representative - Cortland, NY

Member Services Representative

Client Service Representative

Patient Advocate - Patient Safety - Full Time

Member Solutions Representative

Customer Service Representative - State Farm Agent Team Member

Member Relationship Representative

HR Coordinator

REGAL ITHACA MALL CINEMAS - Maintenance Technician (Part Time) - Ithaca, NY - $22/hour + Free Movies

Optometric Assistant

Accounts Coordinator - College of Arts & Sciences - Accounts Representative IV

Secondary Assembly Specialist

Optometric Assistant Part Time

Relationship Banking Representative Rotating

Multi-Line Representative - State Farm Agent Team Member

I want to receive the latest job alert for member services representative in cortland, ny

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