The Basic Needs Specialist provides direct support to students navigating basic needs and financial barriers to education. This position focuses on connecting students to internal and external resources, assisting with benefit navigation, and supporting the day-to-day operations of affordability and basic needs services. This role is a representative for the Roadrunner Resources center and collaborates with campus partners to ensure students receive timely, practical support.
This posting is set to recruit two candidates.
Essential Duties:
Student Support & Resource Navigation
- Provide direct support to students in identifying and addressing barriers related to food, housing, transportation, and other basic needs.
- Assist students in accessing and applying for local, state, and federal benefits, or connect them to appropriate referral partners.
- Offer guidance using a proactive, student-centered approach that supports persistence and completion.
- Use a trauma-informed, student-centered approach when working with individuals experiencing barriers to education.
- Support students in accessing resources in ways that reduce stigma and promote dignity and trust.
- Refer students to appropriate campus and community resources.
Case Management Support
- Receive, review, and respond to student referrals from campus and community partners.
- Document student interactions, services provided, and referrals in designated systems.
- Maintain accurate and organized student records in alignment with FERPA and college practices.
- Monitor follow-up needs and provide timely outreach to students as appropriate.
- Use college systems and data tools (e.g., Watermark, spreadsheets, or designated case management platforms) to document and track services.
Program & Operational Support
- Support daily operations of the Roadrunner Resource Center, including student engagement and resource distribution.
- Assist with maintaining resource materials, outreach tools, and student-facing information.
- Provide support for student feedback processes to improve services and access.
Collaboration
- Work collaboratively with campus programs such as the CARE Team, Counseling/Advising, Student Leadership Council, STEP, Accessibility Resources, and other student support services.
- Assist students in navigating emergency assistance requests through the LBCC Foundation and other campus resources.
- Maintain working knowledge of campus resources and community-based organizations.
Support coordination efforts with external partners as directed.
Outreach & Engagement
- Conduct outreach through tabling, classroom presentations, and events to increase awareness of available resources.
- Support communication efforts to ensure students understand how to access services.
Physical Requirements and Working Conditions:
N/A
Education and Experience
Education: Associate’s degree and one year of experience in student services, social services, or related field or equivalent combination of education and experience.
Experience: Experience in case management, advising, or customer service.
Knowledge, Skills, and Abilities
Knowledge
- Working knowledge of community resources, public benefit programs, and student support services.
- Understanding of FERPA and the importance of maintaining student confidentiality.
- Understanding of trauma-informed and student-centered support practices.
Knowledge of common office software, databases, and student tracking systems.
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Skills
- Strong interpersonal and communication skills with a student-centered approach.
- Ability to build rapport with students from diverse backgrounds.
- Strong organizational skills and attention to detail.
- Ability to communicate effectively with students, staff, and community partners both verbally and in writing.
- Ability to maintain accurate records and documentation.
Demonstrated commitment to serving students from diverse backgrounds and students experiencing barriers to success.
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Abilities
- Work independently within established processes and guidance.
- Manage time and prioritize tasks in a part-time capacity.
- Maintain confidentiality and apply FERPA guidelines appropriately.
- Approach work with flexibility, problem-solving, and a focus on practical solutions.
- Ability to learn and apply information related to community resources and public benefit programs.
- Ability to respond to students in crisis or high-stress situations using calm, solution-oriented approaches.
Employment Requirement Criminal Background Check - C4 Applicant Instructions:
Please complete the online application and upload or attach the following required documents:
- Unofficial Academic Transcript (if needed to meet minimum qualifications)
If your transcript is issued in a language other than English, please include a translated copy.
U.S. Veterans must attach proof of Veteran Status to their application to qualify for veteran’s consideration.
Resources and Tips for Applicants:
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View information about Accessibility in Recruitment and disability accommodations at Linn-Benton Community College at this link.
Special Notes to Applicants:
Compensation Information:
All Part-time Classified employees begin at Step 1 of the salary schedule, corresponding to the position’s grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility, and only take place at the end of the Fiscal Year in July if approved and submitted by the employee’s supervisor of record. Hours worked in more than one position or department cannot be combined for step advancement. Part-time Classified employees are paid once monthly, on the last day of the month.
- View the 26/27 Part-Time Classified Salary Schedule at this link.
- Athletic Trainers, Farm Aides, Sign Language Interpreters, Transcribers, and Translators can find individual hourly rate information at the bottom of the Salary Schedule.
- LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more detailed information, please review the LBCC Bilingual Pay Incentive Administrative Policy.
Additionally, please note:
- As a condition of employment, all new employees are required to be compensated via direct deposit.
- Offers of employment are contingent on the applicant having Oregon residency at the time work commences.
- Terms and conditions of employment are subject to the terms outlined in the LBCC Administrative Rules and Board Policies.
- Employment is subject to completion of a post-offer criminal background check.
Linn-Benton Community College does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s Form I-9 confirming authorization to work in the United States of America.
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Linn-Benton Community College is a Fair Chance employer committed to inclusive hiring practices.
We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job-related pre-employment checks. These may include a background check, sex offender registry checks, motor vehicle history check, civil records checks, or other relevant screenings. Please note that background check results do not automatically disqualify a candidate. If you have questions or concerns about the pre-employment check process, please reach out to Human Resources at
[email protected]
LBCC is an Equal Opportunity Educator and Employer.
Posting Number: 0601246-NC Posting Date: 05/28/2026 Closing Date: 06/10/2026
