What does the Community Outreach Director do?
If you are outgoing, a person who can follow up, and can influence, this role is for you. You will provides strategic support and vision to the community management teams while promoting a positive image to referral sources, residents, families, and guests to the community, ultimately driving census.
Why join the Prestige Care Family in the Community Outreach Director role?
Not all senior living sales + marketing roles are created the same – we like to think we have something different and exceptional to offer.
· Want a sales + marketing role that really does matter? This does. You are selling a lifestyle, you are selling comfort and security, you are selling a home like setting and community where our residents truly thrive, and you, will make that happen.
· We have a strong promote-from-within culture, with a defined career path so you can level up your career to a regional or multi-site role.
· A competitive and comprehensive benefits package (medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on top of standard holidays.
· Comprehensive onboarding and training/development program for all new Community Relations Director.
· You would be part of the leadership team at our community, creating a personal brand as a senior living subject matter expert in this area in your region.
· Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren’t too small, but not too big. You are known here.
In this job, every day you will…
· Initiate and carry out marketing calls and completing inbound marketing presentations by contacting discharge planners, doctors’ offices, senior centers, other healthcare clinics, and other organizations. Answers telephone inquiries, sends out brochures and makes follow-up calls to close the deal.
· Collaborate with the Community Relations Director to meet census goals by ongoing communication and meets standards set by the Executive Director and other regional sales leadership.
· Conduct community tours, home visits, and assessments offering an overview of the services, lifestyle, convenience and benefits of the community, always following the company’s sales process, guidelines and philosophy.
· Database documentation, paperwork, and keeping the Executive Director and department heads up to date on inquiries, tours, outreach plan and mover-ins and move-outs.
· Represent the community in welcoming prospective residents, family members, referral sources and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.
· Maintain an accurate database records of reserved and occupied units, communicating this information to the executive director and the sales and marketing director. Prepares and distributes marketing reports in a timely and accurate manner.
· Attend business and community events where referral sources, prospective residents, care givers and their advisors are in attendance.
Education Experience needed to qualify:
You must have a two-year Associate Degree and a minimum of one year of sales and marketing experience or two years sales and marketing experience, preferably in the assisted living/memory care/senior living space. Experience with budgets, closing sales and public speaking is helpful. Valid driver’s license, access to a personal car, and ability to travel frequently.
Ways you can advance beyond the Community Outreach Director role:
Once you master this role, you could consider the Sales Specialist, Executive Director, or Regional Director of Sales Marketing jobs with Prestige Care.
EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Information About Prestige Senior Living – West Hills:
Located at 5595 SW West Hills Road in beautiful Corvallis, Oregon, Prestige Senior Living – West Hills is a 66 apartment all assisted living community. Our West Hills community is a place where you as a team member get to enjoy many amazing relationships between co-workers, but also our amazing residents. It’s evident here that the residents and our staff truly connect on a personal level. Our community is always clean, well kept, and a true home-like setting where you can bring your whole self to work every day.
West Hills has a reputation for being one of the cleanest, highest performing assisted living communities in the Willamette Valley area, including winning the “Bronze” National Quality Care award in 2017 (https://www.ohca.com/ahcancal-announces-2017-bronze-national-quality-award-recipients/).
When asked about the culture at West Hills, our Executive Director mentions that it is “resident-centered, all-inclusive, positive, exciting, fun, and compassionate.” You will get the training and knowledge to know what is expected of you, and then the autonomy to do your job with excellence.
Our community employs many high performing, empathetic healthcare providers that serve our residents, and keep our community looking absolutely stunning. If working in a home-like setting, in a strong team atmosphere, with an award-winning employer, then Prestige Senior Living – West Hills is the place for you.
Questions? Contact [email protected]:
Who Is Prestige Care?:
Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is a employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.:
