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Manager of Digital Solutions

Samaritan Health Services is seeking a Manager of Digital Solutions to lead enterprise automation, artificial intelligence, ITSM, and Microsoft 365 platform initiatives. This role partners with business, clinical, and Information Services teams to identify needs, implement secure and reliable digital solutions, and improve operational efficiency, workforce productivity, and service delivery.

The ideal candidate will bring strong leadership, communication, project management, and collaboration skills, along with experience in Automation, AI, Microsoft 365, Power Platform, Copilot, or related emerging technologies.

This is a remote position where preferred candidates will reside in Oregon.
DEPARTMENT DESCRIPTION

Information Services is committed to providing leadership, support, and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile, and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation.

EXPERIENCE/EDUCATION/QUALIFICATIONS
- One (1) of the following required:
  - Bachelor's degree in a related area (e.g., Data Science, Computer Science, Engineering, or Information Technology) plus three (3) years experience in Project Management.
  - Associate degree in business or information systems plus five (5) years experience in Project Management.
- Two (2) years of experience working with automation, artificial intelligence (AI), and emerging technologies, including solution build on or integrated with Microsoft 365 Platforms (Power Platform, Copilot) required.
- Two (2) years of leadership experience strongly preferred.
- Experience driving measurable improvements through automation and/or AI initiatives required.
- Certification in AI or a related field such as data science, automation, Microsoft Power Platform, or other emerging technologies preferred.

KNOWLEDGE/SKILLS/ABILITIES
- Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
- Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
- Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
- Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
- Working knowledge of industry best practices for automation and AI Implementation, including governance, security, data protection, and lifecycle management with Microsoft 365 and enterprise platforms.

PHYSICAL DEMANDS
- Rarely
  (1 - 10% of the time)
  
  Occasionally
  (11 - 33% of the time)
  
  Frequently
  (34 - 66% of the time)
  
  Continually
  (67 – 100% of the time)
  
  CLIMB - STAIRS
  
  LIFT (Floor to Waist: 0"-36") 0-20 Lbs
  
  LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
  
  BEND FORWARD at waist
  
  LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
  
  CARRY 1-handed, 0 - 20 pounds
  
  CARRY 2-handed, 0 - 20 pounds
  
  KNEEL (on knees)
  
  STAND
  
  WALK - LEVEL SURFACE
  
  REACH – Upward
  
  ROTATE TRUNK Standing
  
  PUSH (0-20 pounds force)
  
  PULL (0-20 pounds force)
  
  SIT
  
  ROTATE TRUNK Sitting
  
  REACH - Forward
  
  MANUAL DEXTERITY Hands/wrists
  
  FINGER DEXTERITY
  
  PINCH Fingers
  
  GRASP Hand/Fist
  
  None specified

Location: Samaritan Health Services · SHS IS Infrastructure
Schedule: 1.0 (80 hrs/pp), Varies