Description:
About us:
Sugoi Sushi is a conveyor-belt sushi restaurant in the heart of the college town of Corvallis Oregon. We’re a fast-growing, family-owned brand changing the way people experience and enjoy food by serving traditional yet creative sushi in a clean, safe, and welcoming space. Our rotating sushi rails, casual atmosphere, and commitment to quality make us a favorite for students, faculty, and neighborhood families alike.
Our reputation depends on team-oriented, passionate people who deliver friendly, consistent service. We invest in our staff—promoting from within, offering training, and providing opportunities to grow and learn. If you’re excited about sushi, enjoy a fast-paced, fun environment, and want to be part of a close-knit team where you matter, Sugoi Sushi is the place for you.
Benefits of joining the team include:
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Medical Insurance
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Dental Insurance
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Paid Time Off
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Sick Time
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Simple IRA
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Employee Discount
Sugoi Sushi is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We credit our continued success and growth to initiatives that promote diversity throughout the company and our communities, so come roll with us and be a part of our team!
Position Summary
As a Server at Sugoi Sushi, you deliver exceptional customer service as your top priority—greeting guests, answering menu questions, taking accurate food and drink orders, and promptly delivering items to ensure a great dining experience. In addition to front-of-house duties, you will assist with dishwashing and line cleanup when needed, working efficiently to maintain a clean, organized service flow. Strong communication with BOH and team members, attention to detail, and a positive, team-first attitude are essential.
Essential Duties and Responsibilities
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Greet, welcome, and seat guests promptly and courteously; create a positive first impression.
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Explain menu items, specials, and make informed recommendations; actively upsell when appropriate.
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Take accurate food and drink orders and enter them into the POS system; confirm special requests and allergies.
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Communicate allergies, dietary restrictions, or special instructions clearly and promptly to kitchen staff.
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Follow OLCC and store policies for alcohol service, ID verification, and responsible service.
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Answer phone inquiries, take to-go orders, and assist with online order processing.
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Ensure orders are prepared and delivered quickly and accurately; inspect plates for quality and presentation.
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Monitor guest needs throughout the meal—refill drinks, clear plates, and provide timely check-backs.
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Resolve routine customer concerns immediately and escalate more complex issues to management.
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Assist with dishwashing and line cleaning during service and as scheduled; maintain clean, stocked server station.
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Complete side prep tasks (e.g., cutting cucumbers, refilling condiments), support tempura station and other prep areas as needed.
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Pack and label to-go orders accurately and efficiently.
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Operate all POS functions (orders, payments, discounts, rewards); reconcile transactions and handle cash/cards securely.
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Follow all food safety, sanitation, and health-code procedures; maintain a clean dining and kitchen environment.
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Assist kitchen staff and other team members during peak periods or as requested.
Other Duties and Responsibilities
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Perform other duties as assigned to support smooth restaurant operations.
Requirements:
Qualifications and Skills
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Exceptional customer service and communication skills; ability to create a friendly, welcoming atmosphere.
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Strong multitasking, time-management, and organizational skills in a fast-paced environment.
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Positive, professional attitude and reliable work ethic; punctual with strong attendance.
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Thorough knowledge of the menu, ingredients, and common allergens.
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Team-oriented with the ability to communicate clearly with front- and back-of-house staff.
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Comfortable operating POS systems, tablets, and basic restaurant electronics.
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Current or ability to obtain required certifications (food handler permit, OLCC/service card) within 30 days of hire.
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Willingness and ability to rotate through stations (support delivery, primary/secondary server, server help, to-go, prep/delivery, tempura).
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Basic cash-handling accuracy and accountability.
Physical Requirements and Job Conditions
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Ability to stand and walk for entire shifts; regularly bend, stoop, reach, and carry items.
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Capable of lifting, carrying, and serving trays or boxes up to 50 lbs.; balance a tray with one hand while serving with the other.
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Work in hot, steamy, and cold kitchen and dining-room environments.
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Manual dexterity for food prep tasks (cutting, chopping) and handling utensils safely.
Other
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This role is on-site; not eligible for telework or flex remote arrangements.
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Schedule may include nights, weekends, and holidays as required by operational needs.
