Top 162 Technical support representative Jobs in Cottonwood Heights, Ut

Customer Experience Representative
Energy Management Corporation —Salt Lake City, UT
- No weekends
- Ability to walk for extended periods
- Mid-level
- Office
- Paid holidays
- Disability insurance
Senior CNC Machinist - Cutting Tool Technical Support
Productivity Inc —Salt Lake City, UT
- $34 - $40 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
10d
Sales Development Representative: Full Time, B2B SAAS Sales, Base + Commission
Overjet —Salt Lake City, UT
- $55,000 - $60,000 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
8d
HVAC Service Sales Representative
Johnson Controls —West Valley City, UT
- $34,000 - $56,000 a year
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Data Center Sales Manager
Senneca Holding —Salt Lake City, UT
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Representative
Smarty —Orem, UT
- $50,000 - $60,000 a year
- 8 hour shift
- Background check
- Writing skills
- APIs
- Disability insurance
- Dental insurance
Quick Apply
7d
Customer Service Representative
Ultradent Products Inc. —South Jordan, UT
- $22.25 an hour
- Full-time
- Remote
- Computer literacy
- Basic math
- Organizational skills
Quick Apply
9d
IT Field Technical Support Representative
Right Platforms LLC —Salt Lake City, UT
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst
Black Diamond Equipment —Salt Lake City, UT
- Computer Science
- Computer literacy
- Office
Quick Apply
Remote Technical Product Support Engineers
University of Utah —Salt Lake City, UT
- $39,000 - $53,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Retirement plan
Technical Support Representative, Tier 2
Groove Technology Solutions —Salt Lake City, UT
- From $50,000 a year
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service Representative
PLACE Corporate Careers —Draper, UT
- $20 - $23 an hour
- Day shift
- Mid-level
- High school diploma or GED
- Associate's degree
- Employee stock purchase plan
- Paid holidays
Customer Service Representative
Motion & Flow Control Products Inc —Salt Lake City, UT
- $23 - $25 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Quick Apply
Technical Support (Email Specialist)
Filevine —Salt Lake City, UT
- Full-time
- Mid-level
- Office
- In-person
- Disability insurance
- Health insurance
Quick Apply
Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Salt Lake City, UT)
Jolly Technologies —Salt Lake City, UT
- $60,000 - $150,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
Care Representative
Specialized —Salt Lake City, UT
- Full-time
- Oracle
- Mid-level
- 2 years
- Health savings account
- AD&D insurance
Sales Development Representative | DX
Atlassian —Salt Lake City, UT
- $53,100 - $83,425 a year
- Hybrid work
- Mid-level
- Office
- Health insurance
Customer Care Representative
IRALOGIX,Inc —Salt Lake City, UT
- Full-time
- Remote
- Spanish
- Mid-level
- Finance
- 401(k)
- Opportunities for advancement
Quick Apply
Technical Customer Support Representative
PRECISON DYNAMICS —Salt Lake City, UT
- Full-time
- Computer Science
- Mid-level
- SQL
- Paid parental leave
- Paid holidays
Quick Apply
Remote Technical Product Support Engineers
University of Utah Health —Salt Lake City, UT
- $39,000 - $53,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Retirement plan

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Customer Experience Representative

Energy Management Corporation -
Salt Lake City, UT

Apply Now

Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Industrial equipment
Productivity software

Full Job Description

Customer Experience
Salt Lake City, UT

Must have experience in industrial or electrical customer service role.

Great compensation for well-qualified candidates.

What We Offer

Very Competitive Pay
Challenging & Rewarding Work
Excellent Work/Life Balance – No weekends or holidays
Comprehensive Benefits Package
Stable, Long-Term Career Opportunity

At Energy Management Corporation (EMC), we don’t just provide electrical products and services, we build lasting partnerships with our customers. We are seeking an experienced Customer Experience Representative to join our Salt Lake City team.

This position is ideal for someone with a passion for delivering exceptional customer experience and a strong background in the industrial and/or electrical industry. If you enjoy solving problems, building customer relationships, and working in a fast-paced technical environment, we’d like to hear from you.

Applicants must have a minimum of two (2) years of industrial and/or electrical industry experience. Candidates without relevant industry experience will not be considered.

Position Summary

The Customer Experience Representative serves as the primary point of contact for customers while supporting our outside sales representatives and field service technicians. This role is responsible for delivering exceptional customer service, preparing quotations, processing orders, coordinating projects, and helping customers identify the best solutions for their industrial electrical equipment and service needs.

This is not a call center position. You’ll work directly with manufacturers, contractors, industrial facilities, municipalities, and commercial customers who rely on EMC’s expertise to keep their operations running.

Essential Duties & Responsibilities

Serve as the primary point of contact for customers via phone, email, and online inquiries.
Prepare accurate quotations and process customer orders.
Support outside sales representatives and field service technicians with customer requests and project coordination.
Build and maintain strong customer relationships through responsive, professional service.
Identify opportunities to grow existing customer accounts through consultative selling and proactive outreach.
Coordinate with internal departments to ensure timely delivery of products and services.
Maintain accurate customer information within CRM and ERP systems.
Develop and maintain working knowledge of EMC’s products, services, and capabilities to confidently recommend solutions.
Resolve customer concerns quickly while maintaining EMC’s commitment to exceptional service.

Minimum Qualifications

Required

Minimum of two (2) years of experience in the industrial and/or electrical industry.
Minimum of two (2) years of customer service, inside sales, technical support, customer success, or technical sales experience.
Working knowledge of industrial electrical products such as electric motors, variable frequency drives (VFDs), generators, motor controls, pumps, rotating equipment, or similar industrial products.
Strong communication and interpersonal skills.
Excellent organizational and problem-solving abilities with strong attention to detail.
Proficiency with Microsoft Office applications.
Experience using CRM and/or ERP software.
Ability to prioritize multiple projects while maintaining accuracy and responsiveness.

Preferred

Experience with Salesforce, Zoho CRM, Microsoft Dynamics, SAP, Epicor, SharpSpring, or similar CRM/ERP platforms.
Experience supporting industrial service operations or electrical distribution.
Knowledge of manufacturing, industrial maintenance, or rotating equipment repair.

Why Join Energy Management Corporation?

For more than 46 years, Energy Management Corporation has been a trusted provider of industrial electrical and mechanical solutions. We specialize in electric motors, generators, variable frequency drives, controls, field services, and engineered solutions that help our customers maximize reliability, safety, and operational performance.

Our employees enjoy a collaborative environment where technical expertise is valued, customer relationships are built for the long term, and professional growth is encouraged.

Benefits Include

Monday-Friday Schedule (8:00 AM-5:00 PM)
Medical, Dental, Vision, Life, Short-Term Disability, and Long-Term Disability Insurance
401(k) and Roth 401(k) with Company Match
Paid Time Off and Paid Holidays
Employee Assistance Program
Ongoing Professional Development
Collaborative Team Environment

Physical Requirements

Ability to sit, stand, and walk throughout the workday.
Ability to occasionally lift and move up to 25 pounds.
Ability to operate computers, office equipment, and standard business technology.
Ability to communicate effectively with customers, vendors, and employees.

Location

Salt Lake City, Utah (On-Site)

Compensation

Competitive compensation based on qualifications and experience.

Equal Employment Opportunity

Energy Management Corporation is an Affirmative Action/Equal Opportunity Employer. We are committed to fostering an inclusive workplace and encourage qualified applicants from all backgrounds to apply.

Candidate Attestation

I hereby certify that the information provided in my application, résumé, and any accompanying documents is true, complete, and accurate to the best of my knowledge. I understand that any misrepresentation, falsification, or omission of information may disqualify me from consideration for employment or, if employed, may result in disciplinary action up to and including termination.

I authorize Energy Management Corporation to verify the information I have provided and to contact references, previous employers, educational institutions, or other appropriate sources as necessary.

By submitting my application, I acknowledge that I have read, understand, and agree to this attestation.

Job Features
Job Category Customer Service

Apply Now

Refine Your Search

technical support representative jobs in cottonwood heights, ut

Customer Experience Representative

Senior CNC Machinist - Cutting Tool Technical Support

Sales Development Representative: Full Time, B2B SAAS Sales, Base + Commission

HVAC Service Sales Representative

Data Center Sales Manager

Technical Support Representative

Customer Service Representative

IT Field Technical Support Representative

Service Desk Analyst

Remote Technical Product Support Engineers

Technical Support Representative, Tier 2

Customer Service Representative

Customer Service Representative

Technical Support (Email Specialist)

Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (Salt Lake City, UT)

Care Representative

Sales Development Representative | DX

Customer Care Representative

Technical Customer Support Representative

Remote Technical Product Support Engineers

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