Top 173 Customer care coordinator Jobs in Covina, Ca

Patient Assistance Program Coordinator
OPN Healthcare —Glendale, CA
- $22 - $26 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Registration Representative - Full Time - Nights - 8hr ICH (10:30p – 7:00am) Covina, California
Emanate Health —Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
Registration Representative - Full Time - Variable - 8hr FPH Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
Home Health Agency Receptionist
Choice A Home Health Services —Covina, CA
- $18 - $25 an hour
- Part-time
- Customer service
- Computer literacy
- High school diploma or GED
Quick Apply
6d
Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Customer service
- Primary Care
Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California
Emanate Health —West Covina, CA
- $30 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
Family Care Coordinator (Call Center Representative)
OneLegacy —Azusa, CA
- $47,775.00 - $53,462.50 a year
- 12 hour shift
- Mid-level
- High school diploma or GED
- Typing
- Mileage reimbursement
- Health insurance
Quick Apply
Virtual Treatment Coordinator
Zak Dental Corp —Covina, CA
- $20 - $25 an hour
- Spanish
- Sales
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Intake Coordinator
California's Best Home Health Services —Fullerton, CA
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
8h
Referrals - Referral Coordinator
Unicare Community Health Center —Pomona, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Customer service
- English
Admissions Coordinator
Valley View Post Acute —El Monte, CA
- Full-time
- Organizational skills
- Communication skills
- Marketing
Quick Apply
Intake Coordinator
The Whole Child Mental Health & Housing Services —Whittier, CA
- $23 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Health insurance
Quick Apply
Hospital Care Coordinator
Super Care, LLC —City of Industry, CA
- $24.00 - $34.65 a year
- Full-time
- Background check
- Hospital
- Customer service
- Paid training
- Health insurance
Quick Apply
Service Coordinator
Ingersoll Rand —City of Industry, CA
- $55,000 - $75,000 a year
- Overtime
- Mid-level
- High school diploma or GED
- Associate's degree
- Health insurance
- Dental insurance
Intake & Medical Records Coordinator
Bella Terra Hospice —Corona, CA
- $22 - $27 an hour
- Full-time
- Mid-level
- Home Health
- 1 year
- Opportunities for advancement
Quick Apply
5d
Medical Spa Front-Desk/Client Coordinator
Skin Perfect Brothers —Walnut, CA
- $20 - $25 an hour
- Part-time
- Sales
- Clinic
- In-person
- Opportunities for advancement
Quick Apply
9h
SCHEDULING COORDINATOR- PACE
Chinatown Service Center —Alhambra, CA
- $25 - $30 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
13d
Intake Specialist
SpecialtyCare Rx —Diamond Bar, CA
- $30 - $35 an hour
- Full-time
- Management
- Mid-level
- Office
Quick Apply
Service Coordinator, Neurology
CHOC Children's —Orange, CA
- $25.46 - $42.01 an hour
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
1d
Support Coordinator II - Arcadia Multispecialty - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Arcadia, CA
- $26.00 - $41.28 an hour
- 8 hour shift
- Background check
- Spanish
- Microsoft Outlook
12d

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Patient Assistance Program Coordinator

OPN Healthcare
Glendale, CA

Quick Apply

Job Details

Full-time
$22 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Phone communication
Customer service
In-person customer service
Zoom
Microsoft Office
Bachelor's degree
Video conferencing software
Productivity software
Video conferences (communication methods)
Clinical confidentiality policies
Video conferencing systems operation
Client interaction via phone calls

Full Job Description

Job Title: Patient Assistance Program Coordinator

Work Location: OPN Healthcare, Glendale

Division/Department: PAP

Reports to: Patient Assistance Program Manager

Full-time: 40 Hours

Job Summary:

Essential Duties and Responsibilities: Support company operations, including but not limited to:

Understand and navigate the complexities of various patient assistance programs, grants, co-pay programs, and charities that patients may be eligible for.
Coordinate enrollment process for the OPN patient assistance program with patients, providers, and foundation representatives.
Manage consistent communication with patients, provider offices, drug manufacturers regarding enrollment and treatment status
Communicate with insurance and drug companies regarding prior authorizations and benefit information
Organize and maintain all incoming data pertaining to patient assistance, including but not limited to incoming and outgoing faxes and emails
Communicate with oncology provider offices to maintain treatment schedules and ensure proper drug ordering
Prioritize time sensitive information and ensure it is forwarded to appropriate department within and outside of the company
Engages in research for eligible drug assistance programs
Provides a supportive financial advocate role for referred patients
Conducts routine check-ins with referred patients to ensure their care is being managed efficiently
Onboards and guides patients through OPN's patient support platform

Education and/or Work Experience Requirements:

Must have over one (1) year of healthcare experience – experience with both administrative and clinical aspects of healthcare preferred
Work-related experience in a health insurance or payor setting is desired
Work-related experience in a pharmaceutical setting is desired
Bachelor’s Degree or equivalent required; degree in a related field preferred

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Requirements:

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be well organized, detail-oriented, able to multi-task and prioritize in a fast-paced environment.
Must have exceptional customer service skills – this is an external facing position that interfaces with patients, providers, and personnel of pharmaceutical and insurance companies.
Excellent written and oral communication skills.
Must be able to listen and speak clearly while using the telephone
Ability to manage priorities of a daily fluctuating workflow.
Excellent interpersonal skills and willingness to work as part of a team
Proficient with Microsoft Office Suite, Zoom, and related software
Experience with EMR systems preferred
Ability to maintain confidentiality while working with patient medical information
Bilingual fluency in English and another language is highly preferred

Competencies
All employees, in performing their respective tasks and duties, are expected to perform quality work within the deadlines with or without direct supervision; interact professionally with other employers, customers, and suppliers, work effectively as a team contributor on all assignments, and work independently while understanding the necessity for communicating and coordinated work efforts with other employees and organizations.

Customer Service
Manages difficult or complex patient situations, prioritizes and responds promptly to patient needs, responds to requests for service and assistance, meets commitments.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

Glendale, CA 91203 (Required)

Ability to Relocate:

Glendale, CA 91203: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in covina, ca

Patient Assistance Program Coordinator

Registration Representative - Full Time - Nights - 8hr ICH (10:30p – 7:00am) Covina, California

Registration Representative - Full Time - Variable - 8hr FPH Glendora, California

Home Health Agency Receptionist

Referral Coordinator - Primary Care Clinic - Full Time - Days - 8hr Glendora Glendora, California

Case Management Coordinator - Per Diem - Days - 8hr QVH West Covina, California

Family Care Coordinator (Call Center Representative)

Virtual Treatment Coordinator

Intake Coordinator

Referrals - Referral Coordinator

Admissions Coordinator

Intake Coordinator

Hospital Care Coordinator

Service Coordinator

Intake & Medical Records Coordinator

Medical Spa Front-Desk/Client Coordinator

SCHEDULING COORDINATOR- PACE

Intake Specialist

Service Coordinator, Neurology

Support Coordinator II - Arcadia Multispecialty - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

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