Top 712 Customer service representative Jobs in Covington Ky

Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
KENTUCKY only - Work at Home Call Center Representative
InfoCision Management Corp. —Kentucky
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Home Care Client Liaison
Confidential —Edgewood, KY
- From $70,000 a year
- Full-time
- Clean driving record
- Adults
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
11d
Call Center Customer Service Representative
RDI Corporation —Milford, OH
- $15 an hour
- Full-time
- In person
- In-person
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
10d
Financial Customer Associate - Covington
Fidelity Investments —Covington, KY
- 8 hour shift
- Office
- High school diploma or GED
- 1 year
- 401(k)
Customer Support Representative - Covington
Fidelity Investments —Covington, KY
- 8 hour shift
- Office
- High school diploma or GED
- 1 year
- 401(k)
Customer Service Representative - Utility Support
Town Creek Investments, LLC —Cincinnati, OH
- $41,257 - $58,314 a year
- Full-time
- Office
- Analysis skills
- In-person
- Paid training
- Professional development assistance
Quick Apply
Client Services Coordinator M-F 8am-4:30pm (434)
Saddle Creek Logistics Services —Walton, KY
- $17.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
9d
Vendor Support Specialist - 1 to 3 Years Vendor Coordination (Cincinnati local only)
Greentree Legal —Cincinnati, OH
- $20 - $23 an hour
- Full-time
- Remote
- Microsoft Word
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
LSI Industries, Inc. —Blue Ash, OH
- Full-time
- Office
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Advocate - Train On-Site Home Office Program - Salary up to $21/hour
Citi —Florence, KY
- Up to $21 an hour
- Full-time
- Writing skills
- Office
- Windows
- Paid holidays
- Disability insurance
Sr. Client Service Specialist (HAO) - 1st Shift, Monday to Friday, 7:00am to 3:30pm
Crane Worldwide Logistics —Florence, KY
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
Customer Service Representative
US Foods, Inc. —Cincinnati, OH
- $21 - $33 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Office
- Employee stock purchase plan
- Disability insurance
9d
Call Center Representative - In Office
Windows Direct —Cincinnati, OH
- $17 - $25 an hour
- Weekends as needed
- High school diploma or GED
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Admin-Operations - Call Center Specialist
Transit Authority of Northern Kentucky —Fort Wright, KY
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
Technical Service Representative
Integra LifeSciences —Cincinnati, OH
- $20.24 - $27.36 an hour
- Email
- Oracle
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Client Experience Representative
PayrollPartners —Fort Wright, KY
- $23 - $33 an hour
- Full-time
- Research
- High school diploma or GED
- Math
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Hydrotech Isaacs —West Chester, OH
- $22 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- ERP systems
Quick Apply
3d

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Customer Relationship Advocate Career Development Experience- Covington, KY

Fidelity Investments -
Covington, KY

Apply Now

Job Details

Full-time

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 7% Match
Parental leave
Vision insurance
401(k) matching
Loan assistance

Qualifications

Customer communication
Customer relationship building
Trading
Money transfers
Managing clients in a customer support role
Analysis skills
Decision making
Customer engagement
Investment account customer support
Experience practicing in the securities industry
Entry level
Series 63
Client interaction via phone calls

Full Job Description

Job Description:

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!

What to expect…

As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:

1. Licensing Preparation

In the first months, you’ll prepare to become a FINRA Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way!

2. Skill Development

In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.

3. Proficiency

As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.

The Expertise and Skills You Bring

Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.

The Team

Our greatest asset is our people. We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Student Loan Assistance, 401(K) up to 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Charitable match, Concierge Services, and Wellness Program. (Learn More)

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 07 - FINRA, Series 63 - FINRA

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply Now

Refine Your Search

customer service representative jobs in covington ky

Customer Relationship Advocate Career Development Experience- Covington, KY

Customer Service Representative- Covington, KY

KENTUCKY only - Work at Home Call Center Representative

Home Care Client Liaison

Call Center Customer Service Representative

Financial Customer Associate - Covington

Customer Support Representative - Covington

Customer Service Representative - Utility Support

Client Services Coordinator M-F 8am-4:30pm (434)

Vendor Support Specialist - 1 to 3 Years Vendor Coordination (Cincinnati local only)

Customer Service Representative

Customer Service Advocate - Train On-Site Home Office Program - Salary up to $21/hour

Sr. Client Service Specialist (HAO) - 1st Shift, Monday to Friday, 7:00am to 3:30pm

Call Center/Customer Service Rep

Customer Service Representative

Call Center Representative - In Office

Admin-Operations - Call Center Specialist

Technical Service Representative

Client Experience Representative

Customer Service Representative

I want to receive the latest job alert for customer service representative in covington ky

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