Top 45 Member service representative Jobs in Covington Va

Patient Services Representative I
Bath Community Hospital —Covington, VA
- $18.03 - $19.16 an hour
- HIPAA
- Clinic experience
- High school diploma or GED
3d
Retail Sales & Customer Solutions Representative with Shentel
Shentel —Covington, VA
- $45,000 - $60,000 a year
- Online Application
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
2d
Hanger - Full Time
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Covington, VA
- From $14 an hour
- Full-time
- Ability to climb stairs
- Entry level
6d
Commercial Parts Pro Store 2150
Advance Auto Parts —Covington, VA
- $17.15 - $19.08 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
Quick Apply
Patient Services Representative
Robert C. Byrd Clinic —Lewisburg, WV
- Full-time
- Microsoft Word
- Microsoft Outlook
- Internal Medicine
- Health insurance
Quick Apply
10d
Member Services Representative
Craig Botetourt Electric Coop —New Castle, VA
- $20.25 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
Quick Apply
7d
Salesperson/Store Driver Store 2150
Advance Auto Parts —Covington, VA
- $13.50 - $14.61 an hour
- Weekends as needed
- Spanish
- English
- Driver's License
Quick Apply
Account Representative - State Farm Agent Team Member
Rasman Walker - State Farm Agent —Lewisburg, WV
- $40,000 - $55,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Operations Manager
HEALTHPLANONE, LLC —Secondcreek, WV
- Full-time
- Remote
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Medicare Sales Supervisor
HEALTHPLANONE, LLC —Secondcreek, WV
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Commercial Parts Pro Store 7140
Advance Auto Parts —Lewisburg, WV
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
Quick Apply
Field Reimbursement Manager - Kidney (Southern California - San Diego and Anaheim)
Vertex Pharmaceuticals —United States
- $136,000 - $204,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Loan repayment program
- Dental insurance

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Store Associate
SHOE SHOW —Covington, VA
The Sales Associate will perform sales transactions through skillful use of the POS system and complete these transactions in a professional, friendly, and…
Quick Apply
Patient Services Representative I
Bath Community Hospital —Covington, VA
Answer incoming calls and respond to patient inquiries in a timely and professional manner. The Patient Services Representative I is responsible for providing…
$18.03 - $19.16 an hour
3d

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Customer Service Representative - State Farm Agent Team Member
Dee Miller - State Farm Agent —Hilliard, OH
Detail-oriented and able to multitask. Previous customer service experience preferred. You will enhance your career while resolving customer inquiries,…
$18 - $25 an hour
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Customer Service Representative - State Farm Agent Team Member
Adam Deel - State Farm Agent —Columbus, OH
Provide prompt, accurate, and friendly customer service by responding to inquiries related to insurance availability, eligibility, coverages, policy changes,…
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Patient Services Representative I

Bath Community Hospital -
Covington, VA

Apply Now

Job Details

$18.03 - $19.16 an hour
3 days ago

Qualifications

In-person patient registration
Payment processing
Clinic experience
Medical scheduling
Payment processing in medical billing systems

Full Job Description

Position Title: Patient Services Representative I

Department: Rural Health Clinics (RHC)

Reports To: Clinic Lead/Manager

FLSA Status: Non-Exempt

Position Summary

The Patient Services Representative I is responsible for providing front-line support to patients and visitors by managing communication, scheduling appointments, and facilitating an efficient check-in and check-out process. This role supports Bath Community Hospital’s commitment to service excellence by ensuring a positive patient experience while maintaining accuracy, organization, and confidentiality. The position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Essential Functions

Greet patients and visitors in a courteous and professional manner
Answer incoming calls and respond to patient inquiries in a timely and professional manner
Schedule, reschedule, and coordinate patient appointments, including follow-up visits
Verify patient demographic and insurance information for accuracy
Collect co-payments and process payments in accordance with hospital procedures
Maintain accurate patient records while ensuring confidentiality
Assist patients with completing forms and required documentation
Coordinate with clinical staff to ensure efficient patient flow
Perform administrative tasks such as filing, faxing, and scanning
Maintain a clean and organized reception area

Qualifications

Education

High School diploma or equivalent, or relevant experience demonstrating ability to perform job responsibilities (required)

Experience

Able to independently staff one Rural Health Clinic location.
Proficient in patient registration, appointment scheduling, insurance verification, patient check-in/check-out, and payment collection processes for the assigned clinic location.

Licensure/Certifications

None required

Competencies

Customer Service: Provides positive, professional, and respectful experience for patients and visitors, both in person and over the phone
Communication: Communicates clearly and effectively with patients, families, and team members, including managing high call volumes
Organization: Manages multiple tasks, including scheduling, check-in, and administrative duties, while maintaining accuracy and efficiency
Attention to Detail: Ensures accuracy of patient demographic, insurance, and scheduling information
Teamwork: Works collaboratively with clinical and administrative staff to support patient flow and clinic operations
Accountability: Demonstrates reliability, timeliness, and ownership of assigned responsibilities
Compliance: Maintains confidentiality and adheres to HIPAA, safety standards, and organizational policies

Physical Requirements

Ability to sit or stand for extended periods
Manual dexterity to operate office equipment
Ability to lift and/or move up to 25 pounds as needed

Working Conditions

Work performed in a clinical office setting
Frequent interaction with patients, visitors, and staff
May require travel between clinic locations based on operational needs

Additional Information

Bath Community Hospital reserves the right to modify job responsibilities as needed to support organizational needs.

Equal Opportunity Statement

Bath Community Hospital is an equal opportunity employer and recruits, hires, and promotes qualified candidates without regard to legally protected characteristics.

Offers of employment within this range are based on qualifications, experience, and internal equity.

Apply Now

Refine Your Search

member service representative jobs in covington va

Patient Services Representative I

Retail Sales & Customer Solutions Representative with Shentel

Hanger - Full Time

Commercial Parts Pro Store 2150

Patient Services Representative

Member Services Representative

Salesperson/Store Driver Store 2150

Account Representative - State Farm Agent Team Member

Operations Manager

Medicare Sales Supervisor

Commercial Parts Pro Store 7140

Field Reimbursement Manager - Kidney (Southern California - San Diego and Anaheim)

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I want to receive the latest job alert for member service representative in covington va

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