Top 5 Senior computer technician Jobs in Cranberry Township, Pa

MSP for Architects - Mid-Senior Technician ( Remote - East Coast )
Agile Networks —United States
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
12d
Technician Sr., Retail Service Maintenance
Giant Eagle —Cranberry Township, PA
- $22.35 - $29.80 an hour
- Mid-level
- Windows
- Travel
- Paid holidays
- Dental insurance
System Reliability & Support Specialist, Senior-Site Reliability
PNC Financial Services Group —Pittsburgh, PA
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Health savings account
9d
IT Senior Support Technician
Keel Infrastructure —Pittsburgh, PA
- Computer science
- Computer Science
- 5 years
- Health insurance
- Referral program
Quick Apply
Senior Specialist, Production Services Application Support Analyst
Information Technology Senior Management Forum —Pittsburgh, PA
- Full-time
- Computer science
- Computer Science
- Mid-level

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MSP for Architects - Mid-Senior Technician ( Remote - East Coast )
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Experience with help desk tools like ServiceNow or Jira for tracking issues effectively. Provide remote and onsite technical support for end users (Windows,…
$60,000 - $85,000 a year
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12d

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MSP for Architects - Mid-Senior Technician ( Remote - East Coast )

Agile Networks -
United States

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year
12 days ago

Qualifications

Customer communication
Microsoft Office
Attention to detail
Computer hardware
Remote access software
Desktop administration

Full Job Description

Job Summary
We are seeking a motivated and detail-oriented Mid-Senior Level IT Technician to join our team. The ideal candidate will provide technical support and assistance to end-users, ensuring smooth operation of computer systems and networks. This role is essential in maintaining our IT infrastructure and delivering exceptional customer service.

Responsibilities

Provide technical support for hardware and software issues, including troubleshooting and resolving problems related to operating systems, applications, and network connectivity.
Manage user accounts through Active Directory, ensuring proper access controls are in place.
Assist with mobile device management and support various operating systems including Windows, macOS, Linux, and mobile platforms.
Collaborate with other IT staff on projects related to IT infrastructure upgrades or enhancements.
Provide remote and onsite technical support for end users (Windows, macOS, Office 365, networking, printing, etc.)
Troubleshoot and resolve hardware/software issues promptly
Assist with onboarding/offboarding of users, devices, and accounts
Perform routine system monitoring, updates, and maintenance
Support networking equipment, Wi-Fi, and cloud-based platforms (e.g., Microsoft 365, Egnyte, VPNs)
Escalate advanced issues when needed and collaborate with senior technicians
Maintain accurate documentation of support requests, resolutions, and client environments

Skills

Proficient in technical support and desktop support with a strong understanding of computer hardware and software troubleshooting.
Knowledgeable in computer networking concepts such as TCP/IP, DNS, LAN administration, and network security protocols.
Familiarity with IT infrastructure components including firewalls, VPNs, Meraki devices, and Microsoft Windows Server.
Experience with help desk tools like ServiceNow or Jira for tracking issues effectively.
Strong communication skills to interact with users at all levels while providing excellent customer service.
Analytical skills to diagnose issues quickly and efficiently while maintaining a focus on user satisfaction.
Ability to work independently as well as collaboratively within a team environment. Join us in this exciting opportunity to grow your career in IT while contributing to our mission of providing top-notch technical support!

Bonus Skills (Nice to Have)

Experience with AEC (Architecture, Engineering, Construction) software such as AutoCAD, Revit, or Bluebeam
Exposure to security tools and practices (MFA, endpoint protection, backups)
Previous MSP or client-facing IT services experience

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Work Location: Remote

Quick Apply

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senior computer technician jobs in cranberry township, pa

MSP for Architects - Mid-Senior Technician ( Remote - East Coast )

Technician Sr., Retail Service Maintenance

System Reliability & Support Specialist, Senior-Site Reliability

IT Senior Support Technician

Senior Specialist, Production Services Application Support Analyst

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