Top 215 Trainer Jobs in Cranberry Township, Pa

Customer Contact Center Trainer II
Duquesne Light —Pittsburgh, PA
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
Learning and Development Trainer Kronos Scheduler - Hybrid, Pittsburgh PA
Allegheny Health Network —Pittsburgh, PA
- Full-time
- Hybrid work
- RN License
- Research
- Mid-level
3d
Personal Trainer-Pine Community Center
Township of Pine —Wexford, PA
- From $25 an hour
- Part-time
- CPR Certification
- Cleaning
- Fingerprint clearance
Quick Apply
Training Coordinator - Manufacturing
Mitsubishi Electric Power Products, Inc. —Warrendale, PA
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Profit sharing
- Wellness program
Quick Apply
Warehouse Facility Trainer
Wesco —Warrendale, PA
- $25.41 - $31.77 an hour
- Urgently hiring
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Innovation Trainer and Coach
Westinghouse Electric Company —Cranberry Township, PA
- $58,400 - $73,000 a year
- Hybrid work
- Marketing
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Sports Performance Trainer
Connected Health —Wexford, PA
- Contract
- Mid-level
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick Apply
14d
Athletic Trainer- Orthopedics Lancaster- Day/Evening
Wellspan Health —Pennsylvania
- Full-time
- Customer service
- BLS Certification
- Physical & Rehabilitation Medicine
- Paid parental leave
- Health insurance
Operations and Training Specialist
NDC Asset Management LLC —Pittsburgh, PA
- $65,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Health savings account
- Health insurance
Quick Apply
Data Scientist - AI Trainer
DataAnnotation —Coraopolis, PA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Contract Software Engineer - AI Trainer
DataAnnotation —Pittsburgh, PA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Mechanical Designer - AI Trainer
DataAnnotation —Pittsburgh, PA
- From $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
Quick Apply
Mechanical Design Engineer - AI Trainer
DataAnnotation —Pittsburgh, PA
- From $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
Quick Apply
Athletic Trainer in the Industrial Setting
Accelerate Therapy & Performance —Saxonburg, PA
- $32 - $35 an hour
- Part-time
- CPR Certification
- Mid-level
- Bachelor's degree
- Employee assistance program
- Opportunities for advancement
4d
Trainer Sales Associate (Fitness)
HOTWORX - Pittsburgh South Hills —Pittsburgh, PA
- $12 - $17 an hour
- Weekends only
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
8h
AMD Market Trainer
Channel Partners —Pittsburgh, PA
- $18 - $20 an hour
- Part-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Paid training
- 401(k)
12d
Personal Trainer
Lawrence County YMCA —New Castle, PA
- $20 an hour
- Part-time
- CPR Certification
- Anatomy knowledge
- High school diploma or GED
- Employee discount
Quick Apply
Learning and Development Manager
Civil & Environmental Consultants, Inc. —Pittsburgh, PA
- Full-time
- Hybrid work
- Office
- Psychology
- Mentoring
- Profit sharing
- Disability insurance
3d
Field Trainer 2
Flagger Force, LLC —New Castle, PA
- Full-time
- Classroom
- Microsoft Excel
- Management
- Health savings account
- AD&D insurance
Trainer- Fulfillment Pharmacists & Techs PA (640112)
Pantherx Specialty LLC —Coraopolis, PA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
3d

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trainer jobs near cranberry township, pa

Customer Contact Center Trainer II

Duquesne Light -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Coaching
Mentoring
Stakeholder management

Full Job Description

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

The Customer Contact Center Trainer II is responsible for designing, delivering, and evaluating training programs that equip customer service representatives with the skills, knowledge, and behaviors required to deliver an exceptional customer experience. This role supports onboarding, continuous learning, performance improvement, and process updates within the contact center. This position will report to the Sr. Manager, Customer Contact Center and Service Excellence.

Key Responsibilities:

Training Delivery

Facilitate CSR continuous education, contact center change management and support related enterprise ongoing training sessions (classroom, virtual, and on-the-job).
Deliver training on customer service skills, systems, products, policies, and processes.
Use engaging training techniques to enhance learning retention and participation.

Curriculum Development

Update training materials, modules, job aids, and assessments.
Ensure content reflects current processes, systems, and company standards.
Partners with instructional design team and subject matter experts to aid in design and build to launch engaging and effective training programs that support adult learner’s needs-maintaining accuracy of training materials.

Performance Support

Monitor trainee performance and provide coaching and feedback.
Identify skill gaps and recommend targeted training interventions.
Support quality improvement initiatives and reinforce best practices.

Evaluation & Reporting

Assess training effectiveness through evaluations, assessments, and performance metrics.
Track and report on training completion, effectiveness, and ROI indicators.
Continuously improve training programs based on feedback and results.

Stakeholder Collaboration

Work closely with operations managers, quality teams, and leadership to align training with business goals.
Participate in calibration sessions to ensure consistency in service delivery.

Required Skills & Competencies

Strong communication and presentation skills
Ability to simplify complex information for diverse audiencesCoaching and mentoring capabilities
Knowledge of customer service best practices
Adaptability in a fast-paced environment
Strong organizational and time management skills
Analytical thinking and problem-solving ability

Qualifications

Bachelor’s degree (or equivalent experience) preferred
5+ years training, coaching, or facilitation experience required
2–4+ years of experience in a contact center environment strongly preferred
Familiarity with learning management systems (LMS) is an advantage

Key Performance Indicators (KPIs)

New hire readiness and speed to proficiency
Training satisfaction scores
Employee performance improvement (QA scores, CSAT, etc.)
Knowledge retention and assessment scores
Reduction in repeat errors or escalations

Hybrid Work
Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles
All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren’t limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Apply Now

Refine Your Search

trainer jobs in cranberry township, pa

Customer Contact Center Trainer II

Learning and Development Trainer Kronos Scheduler - Hybrid, Pittsburgh PA

Personal Trainer-Pine Community Center

Training Coordinator - Manufacturing

Warehouse Facility Trainer

Innovation Trainer and Coach

Sports Performance Trainer

Athletic Trainer- Orthopedics Lancaster- Day/Evening

Operations and Training Specialist

Data Scientist - AI Trainer

Contract Software Engineer - AI Trainer

Mechanical Designer - AI Trainer

Mechanical Design Engineer - AI Trainer

Athletic Trainer in the Industrial Setting

Trainer Sales Associate (Fitness)

AMD Market Trainer

Personal Trainer

Learning and Development Manager

Field Trainer 2

Trainer- Fulfillment Pharmacists & Techs PA (640112)

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