Top 526 Customer experience specialist Jobs in Cranston, Ri

Customer Support Specialist - Employee Benefits
NFP Corp —Providence, RI
- $50,000 - $55,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
13d
Specialist: Seasonal, Part-time
Apple —Providence, RI
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Seasonal Customer Experience Specialist
Tesla —Providence, RI
- $19.30 - $24.48 an hour
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
12d
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Pest Control Specialist
SeaScape Lawn Care —Coventry, RI
- $20 - $22 an hour
- 8 hour shift
- Clean driving record
- Customer service
- 5 years
- Health savings account
- Paid holidays
Quick Apply
7d
Logistics and Planning Support Specialist
Epec, LLC —New Bedford, MA
- From $21 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
11d
Real Estate Title Closing Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Automotive Sales Professional
Lexus of Warwick —Warwick, RI
- $80,000 - $220,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Account Specialist **$1,500 Sign-On Bonus**
Metalor Technologies USA —North Attleboro, MA
- $22 - $24 an hour
- Full-time
- Spanish
- Customer service
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
14d
Realestate Purchase Closing Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $25 an hour
- Full-time
- Customer service
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Post-Closing Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Accounting Specialist
Distron Corporation —North Attleboro, MA
- $24 - $33 an hour
- Microsoft Excel
- Computer literacy
- Bachelor of Science
Quick Apply
Inventory Management Specialist - 1st Shift
Thermo Fisher Scientific —West Greenwich, RI
- $18.45 - $25.60 an hour
- Overtime
- Background check
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
21h
Shipping and Receiving Specialist
Medline Industries —Uxbridge, MA
- $21 an hour
- Overtime
- English
- Forklift
- High school diploma or GED
- Health savings account
- Disability insurance
Classroom Behavior Specialist
Bradley Schools —Wakefield, RI
- $20 an hour
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Office
- Health insurance
- Dental insurance
Quick Apply
Recording/ Quality Control Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Office
- Communication skills
- Banking
- Health insurance
- 401(k)
Quick Apply
Rhode Island Realtors Professional Development Assistant
Rhode Island Association of Realtors —Warwick, RI
- $20 - $23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Pasteurization Specialist
New England Ice Cream Corporation —Attleboro, MA
- $26 - $36 an hour
- Overtime
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
14d
Environmental Health & Safety Specialist
Brookwood Finishing —Kenyon, RI
- $75,000 - $85,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Mileage reimbursement
- Health savings account
Quick Apply
Lawn Care Technician / Irrigation Specialist
Advanced Lawn Care/ Maltby & Co —Raynham, MA
- $25 - $30 an hour
- Overtime
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply

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customer experience specialist jobs near cranston, ri

Customer Support Specialist - Employee Benefits

NFP Corp -
Providence, RI

Apply Now

Job Details

Full-time
$50,000 - $55,000 a year
13 days ago

Benefits

Paid holidays
Paid time off
401(k) matching
Employee discount

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Posting Description:

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of the Role: The Customer Support Representative partners with our Outside Sales Team to achieve business objectives and revenue goals. This position will be responsible for assisting in any and all activities as they relate to the sales and enrollment process, as well as handling a wide variety of requests from both customers and sales team members. Duties will also include a wide variety of administrative and account maintenance functions.

Essential Duties and Responsibilities:

Field incoming calls regarding health insurance and benefits, billing services, and general questions or concerns.
Conduct outbound calls to clients as needed in support of business activities.
Assist callers with maneuvering through online enrollment portals and billing systems and troubleshoot accounts across multiple carrier systems.
Respond quickly and accurately to customer inquiries, demonstrating expertise and knowledge of products and processes. Facilitate customer concerns when appropriate.
Advise customers regarding policy and provide benefit information across multi-carrier health insurance plans.
Partner with other department representatives to resolve complex customer service inquiries.
Monitor delegated customer service issues to ensure timely and accurate resolution.
Navigate a computerized data entry system and other relevant applications.
Maintain timely, accurate documentation for all appropriate transactions.
Consistently meet established productivity, schedule adherence, and quality standards.
Additional duties as assigned.
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Knowledge, Skills, and/or Abilities:

Excellent communication and interpersonal skills; professional and effective oral and written skills.
Exceptional customer service skills, understands and delivers exemplary service both internally and externally at all times.
Ability to work well within all levels of an organization; always maintains a professional demeanor.
Ability to effectively multitask and possess excellent attention to detail and accuracy with exceptional follow-up skills.
Proven track record of dependability/reliability with an exemplary attendance record.
Proficient in Microsoft Office, including Word, Excel & Outlook.

Education and/or Experience:

High school diploma required
Bachelor's degree preferred or equivalent related work experience
Proven administrative and customer service experience
Familiarity with insurance and employee benefits is a plus
Familiarity with CRM systems and practices, experience with Salesforce is a plus
Bilingual preferred

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, when all is said and done, we exist to be there for others. The base salary range for this position is $50,000 to $55,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be resolved on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Apply Now

Refine Your Search

customer experience specialist jobs in cranston, ri

Customer Support Specialist - Employee Benefits

Specialist: Seasonal, Part-time

Seasonal Customer Experience Specialist

Help Desk Specialist

Pest Control Specialist

Logistics and Planning Support Specialist

Real Estate Title Closing Specialist

Automotive Sales Professional

Account Specialist $1,500 Sign-On Bonus

Realestate Purchase Closing Specialist

Post-Closing Specialist

Accounting Specialist

Inventory Management Specialist - 1st Shift

Shipping and Receiving Specialist

Classroom Behavior Specialist

Recording/ Quality Control Specialist

Rhode Island Realtors Professional Development Assistant

Pasteurization Specialist

Environmental Health & Safety Specialist

Lawn Care Technician / Irrigation Specialist

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