Top 33 Patient access coordinator Jobs in Cranston, Ri

Patient Service Representative - Concierge Medicine
Brown University Health —Cranston, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- HIPAA
- Mid-level
- Office
10d
Patient Placement Coordinator
Sturdy Health —Attleboro, MA
- $23.71 - $36.14 an hour
- Part-time
- Hospital
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Representative
Brown University Health —East Providence, RI
- 8 hour shift
- Mid-level
- High school diploma or GED
- Typing
Medical Office Receptionist (Rover)
LifeStance Health —Cranston, RI
- From $22.75 an hour
- Full-time
- HIPAA
- Clinic
- Driver's License
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Clinical Access Specialist PT Weekend Nights
Care New England Health System —Providence, RI
- Part-time
- Microsoft Outlook
- Hospital
- Mid-level
Medical Office Receptionist
LifeStance Health —Riverside, RI
- $21 - $22 an hour
- Full-time
- HIPAA
- High school diploma or GED
- 1 year
- Paid parental leave
- AD&D insurance
Quick Apply
Access Center Coordinator
HopeHealth —Providence, RI
- Full-time
- Computer literacy
- Medical office experience
- Basic math
- Mileage reimbursement
- Paid holidays
Quick Apply
Clinical Access Specialist Per Diem
Care New England Health System —Providence, RI
- Per diem
- Microsoft Outlook
- Hospital
- Mid-level
Clinical Access Specialist Weekends Only
Care New England Health System —Providence, RI
- Weekends only
- Microsoft Outlook
- Hospital
- Mid-level
MH Patient Access Coordinator I
Brown University Health —Taunton, MA
- $19.43 - $28.36 an hour
- Part-time
- Hospital
- Medical office experience
- HIPAA
Medical Coordinator
Ortho Rhode Island —Warwick, RI
- $19.65 - $24.55 an hour
- Full-time
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
New Patient Coordinator
Dana-Farber Cancer Institute —Attleboro, MA
- $45,500 - $54,400 a year
- Full-time
- Customer service
- Medical office experience
- Mid-level
Patient Care Coordinator
Specialty1 Partners —Mansfield, MA
- $28 - $32 an hour
- Dental office
- Surgery
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Referral Coordinator
The Providence Community Health Centers, Inc. —Providence, RI
- Full-time
- Background check
- Microsoft Outlook
- HIPAA
Quick Apply
Patient Scheduler
Highbar Physical Therapy —Providence, RI
- From $18 an hour
- Urgently hiring
- Mid-level
- High school diploma or GED
- SharePoint
- Wellness program
- Paid holidays
Quick Apply
Appointment / Therapy Coordinator
University Orthopedics —Providence, RI
- Full-time
- Spanish
- Computer literacy
- Microsoft Office
Quick Apply
10d
SAH Patient Access Coordinator
Brown University Health —Fall River, MA
- $17.77 - $25.88 an hour
- Part-time
- Hospital
- Medical office experience
- HIPAA
Medication Access Coordinator
Signature Healthcare —Raynham, MA
- $19 - $23 an hour
- Full-time
- Mid-level
- Data entry
- 2 years
Quick Apply
Office Coordinator-Oncology
Southcoast Health System, Inc. —Fall River, MA
- $18.88 - $30.44 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- 403(b) matching
- Tuition reimbursement
CBHI Intake Coordinator
Northeast Family Services —Fall River, MA
- $45,000 - $55,000 a year
- Full-time
- Computer literacy
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply

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Patient Service Representative - Concierge Medicine

Brown University Health -
Cranston, RI

Apply Now

Job Details

Full-time
$18.13 - $29.90 an hour
10 days ago

Qualifications

High school diploma or GED

Full Job Description

Job ID: JR-111523
Entity: Brown Health Medical Group Primary Care
Location Name: LPG-Cranston-1500 Pontiac Ave
City, State: Cranston, RI
Work Type: FULL TIME
Hours Per Week: 40
Shift: Variable
Posted Date: 7/22/2026

SUMMARY

The Patient Service Representative is the first point of contact for patients and plays a critical role in delivering a seamless, high-touch experience in a concierge care model. This role combines exceptional customer service with administrative excellence to support patient access, communication, and care coordination. The coordinator ensures every interaction reflects personalized, responsive, and elevated standards of care.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers, and one another.

Patient Experience & Frontline Support

Serve as the primary front-facing representative for concierge patients – via phone, email, text, and in-person interactions
Deliver a warm, professional, and highly responsive “white glove” service experience
Build rapport with patients and ensure they feel valued, known, and supported
Manage incoming requests promptly and route appropriately when needed

Scheduling & Access Management

Coordinate and manage provider schedules, including same-day, urgent, and extended appointments
Optimize scheduling to ensure efficiency while maintaining flexibility for concierge patient needs
Confirm appointments, manage cancellations, and proactively fill schedule gaps
Support coordination of home visits, virtual visits, and specialty services when applicable

Care Coordination & Administrative Support

Facilitate referrals, diagnostic testing, and specialty appointments
Track and follow up on patient requests, orders, and outstanding items to ensure completion
Assist with pre-visit planning and post-visit follow-up communication
Maintain accurate and up-to-date patient records in the electronic medical record (EMR)

Concierge Membership Support

Support onboarding of new patients, including orientation to services and expectations
Assist with membership agreements, renewals, and general program inquiries
Educate patients on how to access and utilize concierge services effectively

Operational Excellence

Maintain a polished, organized front office environment
Ensure confidentiality and compliance with HIPAA and organizational policies
Assist with administrative tasks such as document management, correspondence, and supply coordination
Collaborate closely with clinical staff to ensure a seamless patient experience

Performs other duties as assigned.

EDUCATION

High school diploma or equivalent required; associate or bachelor’s degree preferred

EXPERIENCE

2-4 years of experience in a healthcare administrative, front desk, or customer service role
Experience in concierge medicine, private practice, or hospitality-driven environments strongly preferred
Exceptional customer service and interpersonal skills
Strong organizational and time management abilities
High attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced, high-expectation environment
Excellent verbal and written communication skills
Proficiency with EMR systems and standard office technology

SUPERVISORY RESPONSIBILITY

None.

Pay Range

$18.13-$29.90

Location

LPG-Cranston-1500 Pontiac Ave - 1500 Pontiac Avenue Cranston, Rhode Island 02920

Work Type

M-F, Days

Work Shift

Variable

Daily Hours

8 hours

Driving Required

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Apply Now

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patient access coordinator jobs in cranston, ri