Top 422 Phone representative Jobs in Cranston, Ri

Customer Success Representative
Reliable Respiratory —Warwick, RI
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
11d
Medical Office Receptionist
LifeStance Health —Riverside, RI
- $21 - $22 an hour
- Full-time
- HIPAA
- High school diploma or GED
- 1 year
- Paid parental leave
- AD&D insurance
Quick Apply
Call Center Contact Associate
Brown University Health —Providence, RI
- $18.00 - $25.82 an hour
- 8 hour shift
- High school diploma or GED
- Organizational skills
- Typing
Medical Office Receptionist (Rover)
LifeStance Health —Riverside, RI
- From $22.75 an hour
- Full-time
- HIPAA
- Clinic
- Driver's License
- Paid parental leave
- AD&D insurance
Quick Apply
3d
Sleep Health Referral Coordinator
Reliable Respiratory —Warwick, RI
- $25 - $30 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
4d
Customer Service Order Management Representative
Day-O-Lite Manufacturing —Warwick, RI
- $26.50 - $28.50 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Carjon Air Conditioning and Heating, Inc. —Providence, RI
- $22 - $26 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Service Representative - Concierge Medicine
Brown University Health —Cranston, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- HIPAA
- Mid-level
- Office
11d
Customer Service Representative
Audi Warwick —Warwick, RI
- $19 - $22 an hour
- Full-time
- Background check
- Clean driving record
- Sales
- Health insurance
- Dental insurance
Customer Service Representative
Rac Distributors Inc —Providence, RI
- $50,000 - $100,000 a year
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist (job share)
Lincoln School —Providence, RI
- $18 - $21 an hour
- Part-time
- Background check
- School experience
- 3 years
- Paid time off
- Employee assistance program
Quick Apply
5d
Representative II- Medicare
NTT DATA —Woonsocket, RI
- $20.25 an hour
- Extended hours
- Remote
- Mid-level
- Ability to sit for extended periods
- Typing
- Health savings account
- AD&D insurance
Quick Apply
12d
Customer Service Representative - Second Shift
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Call Center Customer Service Representative
Wickford Appliance Inc. —Rumford, RI
- $18 - $21 an hour
- 8 hour shift
- No background check
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
13d
Service Associate - Rhode Island/South Boston/Cape Cod - Sustainability Solutions
Stryker —Providence, RI
- $23.74 - $32.12 an hour
- Full-time
- Microsoft Outlook
- Inpatient
- High school diploma or GED
- Health savings account
- AD&D insurance
Customer Service Representative
Medicare Joe, LLC —Lincoln, RI
- $21 - $23 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Customer service
- Paid training
- Paid holidays
Quick Apply
Secretary to Elementary Principal
Barrington Public Schools —Barrington, RI
- Full-time
- Writing skills
- Office
- High school diploma or GED
5d
Patient Accounts Rep
Brown University Health —Providence, RI
- $19.03 - $31.39 an hour
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
11d
Intake Customer Service Representative (Per Diem)
Care New England Health System —Warwick, RI
- Per diem
- Microsoft Excel
- Sales
- Mid-level
Customer Relationship Advocate Career Development Experience- Smithfield, RI
Fidelity Investments —Smithfield, RI
- Full-time
- Analysis skills
- Entry level
- Wellness program
- Disability insurance

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Customer Success Representative

Reliable Respiratory -
Warwick, RI

Quick Apply

Job Details

Full-time
$30 an hour
11 days ago

Qualifications

Bachelor's degree
Productivity software
Cross-functional collaboration

Full Job Description

Equal Opportunity Employer/Disability/Veterans

This is a hybrid position 2x per week in one of our office locations

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.

Duties and Responsibilities

Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory’s processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory’s electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer’s care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information updating as needed
Actively up sell and increase orders through suggestive selling techniques
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies

Required Qualifications

18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor’s Degree required
1 year of customer service experience

Required Skills

Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred

Competencies

Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports – None

Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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Refine Your Search

phone representative jobs in cranston, ri

Customer Success Representative

Medical Office Receptionist

Call Center Contact Associate

Medical Office Receptionist (Rover)

Sleep Health Referral Coordinator

Customer Service Order Management Representative

Customer Service Representative

Patient Service Representative - Concierge Medicine

Customer Service Representative

Customer Service Representative

Front Desk Receptionist (job share)

Representative II- Medicare

Customer Service Representative - Second Shift

Call Center Customer Service Representative

Service Associate - Rhode Island/South Boston/Cape Cod - Sustainability Solutions

Customer Service Representative

Secretary to Elementary Principal

Patient Accounts Rep

Intake Customer Service Representative (Per Diem)

Customer Relationship Advocate Career Development Experience- Smithfield, RI

I want to receive the latest job alert for phone representative in cranston, ri

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