Top 306 Quality assurance managers Jobs in Cranston, Ri

Training & Quality Assurance Manager
ACCESSPOINT RI —Cranston, RI
- $80,000 - $90,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- 5 years
- Residential
Quick Apply
18h
Director of ABI
Cooperative Production, Inc —North Dighton, MA
- $86,000 - $90,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Bachelor of Science
- Paid training
- 403(b) matching
Quick Apply
Mind & Memory Director
Benchmark Senior Living —Warwick, RI
- $65,000 - $70,000 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
Security Operations Manager
Sunstates Security —Hopedale, MA
- Up to $92,000 a year
- Urgently hiring
- Clean driving record
- Military
- Computer literacy
- Health insurance
- Dental insurance
Senior Quality Assurance Analyst
Veteran Technology Leaders, LLC —Providence, RI
- $90,000 - $115,000 a year
- Contract
- Hybrid work
- 11+ years
- Children
- Business Administration
Quick Apply
7d
Call Center Contact Supervisor
Brown University Health —Providence, RI
- $50,523.20 - $83,345.60 a year
- 8 hour shift
- Hospital
- 5 years
- Computer literacy
Quality Assurance Quality Control Manager
Zoll Medical Corporation —Pawtucket, RI
- $100,000 - $120,000 a year
- English
- Bachelor's degree
- Travel
Manager, Initiative Test Lead
Fidelity Investments —Smithfield, RI
- Full-time
- 6 years
- Bachelor's degree
- Continuous improvement
Quality Specialist I/II
Rhode Island Blood Center —Providence, RI
- $57,530 - $78,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
Manager of Client Safety
Bierman Autism Centers —Cranston, RI
- Full-time
- 5 years
- System design
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Case Management Services Program Coordinator
Dorcas International —Providence, RI
- $46,800 - $51,500 a year
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Program Manager III, Network Quality
Dana-Farber Cancer Institute —Foxborough, MA
- $108,280 - $118,915 a year
- Full-time
- Hybrid work
- 7 years
- Research
- Analysis skills
Quality Documentation Supervisor
Emerson —Mansfield, MA
- $90,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Management
- Mid-level
- Paid parental leave
- Health insurance
9d
Quality Compliance Manager ISO experience needed
Alloy Fasteners, Inc. —Cranston, RI
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Operations Manager
Amazon.com Services LLC —Taunton, MA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
14d
Security Operations Support Manager
Allied Universal —West Warwick, RI
- $65,000 - $71,000 a year
- Full-time
- Military
- High school diploma or GED
- Team management
Quick Apply
FSQ Supervisor
Blount Fine Foods —Warren, RI
- Word processing
- Mid-level
- 1 year
- Disability insurance
- Health insurance
7d
Billing Coordinator
Terracon —Providence, RI
- $27.78 - $38.78 an hour
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
Assistant General Manager - Hotel
Courtyard by Marriott Providence/Lincoln —Lincoln, RI
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
4d
Quality Manager
Prysmian —Lincoln, RI
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
Quick Apply

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Training & Quality Assurance Manager

ACCESSPOINT RI -
Cranston, RI

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
18 hours ago

Qualifications

Employee onboarding
Experience working with individuals with developmental disabilities
Community partnership development
Project management experience in education
Program design
Experience working with individuals with neurodevelopmental disorders
Accreditation standards (regulatory compliance area)
Overseeing educational regulatory compliance
5 years
Healthcare Administration
Coaching
Job-specific skills training (staff training program)
Online learning activities
Employee retention
Metrics Reporting
Implementing healthcare compliance training programs
State healthcare regulations
Leadership training instructional design
Leadership development
Collaborative curriculum development
Bachelor's degree in business administration
Master's degree
Online learning curriculum development
Employee data management
Analysis skills
Records management
Education
Data management
Social service program quality assurance
Employee retention strategy

Full Job Description

Training & Quality Assurance Manager

The Training & Workforce Development Manager is responsible for leading the organization's training, workforce development, and regulatory compliance initiatives to ensure employees have the knowledge and skills necessary to provide high-quality services. This position partners with leadership across all departments to identify training needs, develop innovative learning solutions, ensure compliance with all regulatory requirements, and foster a culture of continuous learning and professional growth.

The Training & Workforce Development Manager serves as the organization's primary resource for employee training, maintains training systems and records, develops curriculum, supports licensing and survey readiness, and builds strategic partnerships that enhance workforce development opportunities.

Essential Responsibilities

Training & Workforce Development

Develop, implement, and continuously improve organization-wide training and professional development programs.
Design and maintain onboarding, orientation, annual compliance training, leadership development, and competency-based learning programs.
Develop and deliver instructor-led, virtual, and e-learning training as needed.
Create and maintain training curriculum using adult learning principles and evidence-based instructional practices.
Develop career pathways, certification programs, apprenticeships, and workforce development initiatives that support employee growth and retention.
Evaluate training effectiveness through competency assessments, employee feedback, quality metrics, and performance outcomes.

Compliance & Regulatory Oversight

Ensure all required training complies with federal, state, licensing, accreditation, and organizational requirements.
Maintain knowledge of Rhode Island regulations governing services for individuals with intellectual and developmental disabilities.
Support organizational readiness for licensing reviews, surveys, audits, and regulatory inspections.
Ensure training documentation, records, and certifications are accurate, current, and audit-ready.
Monitor employee training compliance, certification renewals, and regulatory deadlines and proactively address deficiencies.
Maintain and update training-related policies, procedures, and documentation to reflect current regulations and best practices.

Department Collaboration

Partner with directors and managers to assess department-specific training needs and develop targeted learning plans.
Collaborate with Human Resources, Clinical Services, Residential Services, Cornerstone, and other departments to identify performance trends and implement training solutions.
Translate findings from audits, incident reviews, employee feedback, and quality improvement initiatives into meaningful training programs.
Provide consultation and guidance to leaders regarding employee development, compliance, and training requirements.

Quality Improvement

Identify trends and opportunities for continuous improvement.
Develop corrective training plans in response to survey findings, audits, incidents, and quality improvement initiatives.
Utilize data and metrics to improve training outcomes and organizational performance.

Partnerships & Innovation

Build and maintain collaborative partnerships with state agencies, educational institutions, workforce development organizations, and professional associations.
Collaborate with organizations such as BHDDH, RIDOH, RIDE, NADSP, CCRI, RIC, Building Futures, and other community partners to expand workforce development opportunities.
Identify innovative training methods, technology, certifications, and educational opportunities that strengthen the workforce.

Training Administration

Serve as the organization's primary point of contact for all training-related questions and compliance requirements.
Manage the Learning Management System (LMS) and all employee training records.
Track mandatory training completion, certifications, continuing education, and competency requirements.
Generate reports and provide training metrics to leadership.
Coordinate external trainers, instructors, vendors, and educational partners.

Qualifications

Education

Bachelor's degree in Human Services, Education, Organizational Development, Healthcare Administration, Business Administration, or a related field required.
Master's degree preferred.

Experience

Minimum of five years of experience in training, workforce development, organizational development, education, or human services.
Experience working within the intellectual and developmental disabilities (I/DD) field strongly preferred.
Experience developing curriculum and facilitating adult learning.
Experience managing learning management systems and training compliance.
Experience supporting licensing surveys, audits, or regulatory compliance preferred.

Knowledge

Thorough understanding of Rhode Island's I/DD service system.
Knowledge of Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH), and Rhode Island Department of Education (RIDE) regulations and requirements, as applicable.
Knowledge of licensing standards, survey processes, accreditation requirements, and regulatory compliance.
Understanding of adult learning principles and instructional design.
Knowledge of quality assurance, continuous quality improvement, and performance improvement methodologies.

Skills & Competencies

Excellent organizational and project management skills with exceptional attention to detail.
Strong curriculum development and presentation skills.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated ability to build collaborative partnerships across departments and with external organizations.
Strong analytical and problem-solving skills.
Solution-oriented with the ability to develop practical, effective approaches to organizational challenges.
Ability to influence and coach employees and leaders at all organizational levels.
Strong technology skills, including Microsoft Office and Learning Management Systems.
Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
Commitment to continuous improvement, innovation, accountability, and employee development.

Preferred Certifications

Certified Professional in Talent Development (CPTD), ATD certification, SHRM-CP/SHRM-SCP, or comparable professional certification preferred.
CPI Instructor, CPR Instructor, or other relevant training certifications preferred.
Experience with NADSP credentialing, Registered Apprenticeship Programs, or workforce development initiatives is highly desirable.

Quick Apply

Refine Your Search

quality assurance managers jobs in cranston, ri

Training & Quality Assurance Manager

Director of ABI

Mind & Memory Director

Security Operations Manager

Senior Quality Assurance Analyst

Call Center Contact Supervisor

Quality Assurance Quality Control Manager

Manager, Initiative Test Lead

Quality Specialist I/II

Manager of Client Safety

Case Management Services Program Coordinator

Program Manager III, Network Quality

Quality Documentation Supervisor

Quality Compliance Manager ISO experience needed

Operations Manager

Security Operations Support Manager

FSQ Supervisor

Billing Coordinator

Assistant General Manager - Hotel

Quality Manager

I want to receive the latest job alert for quality assurance managers in cranston, ri

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