Top 165 Customer relations representative Jobs in Crescent Springs Ky

Patient Service Representative I
The Urology Group —Crestview Hills, KY
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
9d
Customer Relations Representative B
Duke Energy —Cincinnati, OH
- Overtime
- Research
- Math
- Travel
7d
Service Representative - Payroll Voice Support
Paychex —Cincinnati, OH
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
CUSTOMER RELATIONS REPRESENTATIVE_Central Scheduling
City of Cincinnati —Cincinnati, OH
- $56,026.18 - $59,185.06 a year
- Weekends as needed
- Word processing
- Writing skills
- Basic math
- Health savings account
- Paid holidays
1d
Customer Relations Representative - State Farm Agent Team Member
Adam Worrell - State Farm Agent —Hebron, KY
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jalen Hudson - State Farm Agent —Erlanger, KY
- $45,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Box Office Ticket Seller
Live Nation —Cincinnati, OH
- Part-time
- Windows
- High school diploma or GED
- Travel
- Adoption assistance
Service Representative
Paychex —Cincinnati, OH
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
1d
Customer Service Representative
Sparkbit 360 —Cincinnati, OH
- $19 - $29 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
HR Generalist-DC Operations
iHerb, LLC —Hebron, KY
- $70,000 - $85,000 a year
- Extended hours
- Spanish
- Ability to walk for extended periods
- English
Quick Apply
Call Center Representative
Sparkbit 360 —Cincinnati, OH
- $17 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
- Opportunities for advancement
Quick Apply
Account Representative - State Farm Agent Team Member
Jalen Hudson - State Farm Agent —Erlanger, KY
- $50,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
7d
Housing Specialist II (HCV)
CINCINNATI METROPOLITAN HOUSING AUTHORITY —Cincinnati, OH
- $27.29 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
National Slab Sales Manager
MSI —Cincinnati, OH
- $90,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Disability insurance
- Health insurance
LifeMade - Inspector/Packer
Jadex —Erlanger, KY
- 12 hour shift
- Hand tools
- Ability to lift 25 pounds
- Entry level
Quick Apply
Sales Assistant
C&T Design and Equipment Company —Fairfield, OH
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- AD&D insurance
Quick Apply
District Human Resources Manager
Penske Truck Leasing and Logistics —Cincinnati, OH
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Paid sick time
14d
Site Manager
FleetLogix, Inc. —Hebron, KY
- $55,000 - $60,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Deatria Walker - State Farm Agent —Cincinnati, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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Patient Service Representative I

The Urology Group -
Crestview Hills, KY

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Description:

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!

https://www.youtube.com/watch?v=SdY7gWpaQ0o

This position is in our office located at:

350 Thomas More Parkway

Crestview Hills KY 41017

NO WEEKENDS, NO EVENINGS, NO HOLIDAYS

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!

Benefits:

Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer relations representative jobs in crescent springs ky

Patient Service Representative I

Customer Relations Representative B

Service Representative - Payroll Voice Support

CUSTOMER RELATIONS REPRESENTATIVE_Central Scheduling

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Box Office Ticket Seller

Service Representative

Customer Service Representative

HR Generalist-DC Operations

Call Center Representative

Account Representative - State Farm Agent Team Member

Guest Services Team Member (Part-Time)

Housing Specialist II (HCV)

National Slab Sales Manager

LifeMade - Inspector/Packer

Sales Assistant

District Human Resources Manager

Site Manager

Customer Relations Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in crescent springs ky

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