Top 209 Center manager Jobs in Crest Hill, Il

National Contact Center Manager
Pet Butler —Plainfield, IL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
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13d
Operations Manager
Crate and Barrel —Romeoville, IL
- $101,000 - $135,000 a year
- Email
- Inventory management
- US work authorization
- Fair chance
- Store discount
- Disability insurance
Contact Center Sales Manager
Spring-Green Enterprises Inc. & Subsidiaries —Plainfield, IL
- $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
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Kitchen Manager for Early Childcare Center
Confidential —Lemont, IL
- $18 an hour
- Full-time
- Background check
- Childcare
- Cooking
- Dental insurance
- Paid time off
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CSR - Customer Service Representative
RoadOne IntermodaLogistics —Joliet, IL
- $21 - $22 an hour
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
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Mgr Site Emergency Preparedness
Constellation Energy —Morris, IL
- $154,800 - $172,000 a year
- Full-time
- 8 years
- High school diploma or GED
- Supervising experience
- Employee stock purchase plan
- Paid holidays
Medical Assistant
JenCare, A ChenMed Company —Chicago, IL
- $17.00 - $24.26 an hour
- Weekends as needed
- Background check
- Vital signs
- Microsoft Outlook
- Free parking
- Health savings account
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Assistant Center Manager - IL
European Wax Center —Shorewood, IL
- $17 - $19 an hour
- Weekends as needed
- Mid-level
- In-person
- 1 year
- Paid holidays
- Health insurance
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Operations Manager
BY YOUR SIDE-Autism Therapy Services —Plainfield, IL
- $56,000 - $60,000 a year
- Overtime
- Mid-level
- Travel
- US work authorization
- Paid holidays
- Health insurance
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Service Center Manager
Valvoline Instant Oil Change —Lockport, IL
- Full-time
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid training
- Paid holidays
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Center Manager - (Shorewood)
European Wax Center —Shorewood, IL
- $24.00 - $28.60 an hour
- Weekends as needed
- Mid-level
- Cash register
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
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Manager
K-1 Speed Inc —Mokena, IL
- Full-time
- ServSafe
- Mid-level
- High school diploma or GED
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Store Manager - Oakbrook Shopping Center
Claire's Essentials LLC —Oak Brook, IL
- $25 - $26 an hour
- Full-time
- Inventory management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
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Operations Supervisor
Dayton Freight —Crest Hill, IL
- $70,000 a year
- Full-time
- Management
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Assistant Service Center Manager
Valvoline Instant Oil Change —Lockport, IL
- Full-time
- Inventory management
- Basic math
- Mid-level
- Paid training
- Paid holidays
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Financial Center Manager II (Joliet)
First Financial Bank —Joliet, IL
- $52,000 - $67,000 a year
- Full-time
- Office
- High school diploma or GED
- Presentation skills
- Paid training
6d
Branch Manager
Sunbelt Rentals, Inc. —Countryside, IL
- $77,000 - $121,000 a year
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
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12d
Operations Manager- 3rd Shift
ASC Engineered Solutions —Romeoville, IL
- $98,000 - $108,000 a year
- Full-time
- 5 years
- ERP systems
- Bachelor's degree
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Operations Supervisor
Ward Trucking, LLC —Chicago Ridge, IL
- Full-time
- Mid-level
- Travel
- Computer skills
- Wellness program
- Health savings account
Assistant Automotive Service Center Manager
Blain's Farm & Fleet —Romeoville, IL
- Full-time
- Pass drug screening
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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center manager jobs near crest hill, il

National Contact Center Manager

Pet Butler
Plainfield, IL

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Job Details

Full-time
$60,000 - $75,000 a year
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Team supervision
Managing teams in a customer support role
Coaching
High school diploma or GED
Telephone systems
Typing
Call center management

Full Job Description

Pet Butler LLC, a Spring-Green Enterprise company, is seeking a full-time National Call Center Manager located in our Plainfield, IL Office. This position will have a hybrid work schedule.

We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Annual salary
$60k - $75k based on experience.

Summary
Under the guidance of the Brand President, lead the National Contact Center staff and implement initiatives to build business for Pet Butler Franchisees. Focus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities.

Essential Duties and Responsibilities

Leads the National Contact Center strategy, aligning operations, staffing, and performance with company and franchise growth objectives.
Defines, monitors, and improves key performance metrics including conversion, productivity, service levels, and quality assurance.
Leads, develops, and manages a team of 6–50 Contact Center professionals, including hiring, onboarding, coaching, and performance management.
Establishes a high-performance, accountable team culture focused on continuous improvement and customer outcomes.
Designs and maintains training programs, standard operating procedures, scripts, and communication frameworks.
Oversees daily contact center operations across inbound, outbound, and digital channels.
Manages escalations and ensures timely resolution of customer and franchise-related issues.
Analyzes data and reporting to identify trends, diagnose issues, and drive operational improvements.
Partners with franchise owners, leadership, and cross-functional teams to support business objectives and improve service delivery.
Contributes to and represents the National Contact Center in key company and franchise initiatives, including Discovery Day, New Owner Training, and company communications.

Supervisory Responsibilities
Leads and oversees a team of Contact Center professionals, including part-time, full-time and seasonal staff (6–50 employees). Accountable for hiring, onboarding, coaching, performance management, and workforce planning to support business objectives. Ensures performance standards, employee development, and team accountability align with operational and organizational goals, policies and applicable laws.

Qualifications
Education and/or Experience

High school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
Minimum three or more years of sales and customer service/call center experience.
Minimum of three years of successful supervisory or managerial experience.
Proven ability to coach, motivate and lead a successful Call Center staff.
Knowledge of Call Center Metrix and KPI's, as well as phone system call center applications.
Minimum typing skills 45 WPM

Equal Opportunity Employer

To ensure the efficiency and fairness of our hiring process, Spring-Green Enterprises Inc. and its affiliated companies utilize Artificial Intelligence (AI) tools with our applicant tracking system (ATS). These tools are designed to assist, not replace human judgement. AI may be used to scan resumes to match applicant skills against job descriptions to help identify top candidates. We are committed to an equitable hiring process in accordance with Equal Opportunity (EEO) principles. Final Hiring decisions are always made by our recruitment team and hiring managers. AI recommendations are reviewed to ensure accuracy and to provide a fair, personalized evaluation for applicants. By submitting your application, you acknowledge that your application may be processed using these tools.

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Refine Your Search

center manager jobs in crest hill, il

National Contact Center Manager

Operations Manager

Contact Center Sales Manager

Kitchen Manager for Early Childcare Center

CSR - Customer Service Representative

Mgr Site Emergency Preparedness

Medical Assistant

Assistant Center Manager - IL

Operations Manager

Service Center Manager

Center Manager - (Shorewood)

Manager

Store Manager - Oakbrook Shopping Center

Operations Supervisor

Assistant Service Center Manager

Financial Center Manager II (Joliet)

Branch Manager

Operations Manager- 3rd Shift

Operations Supervisor

Assistant Automotive Service Center Manager

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