Top 25 Reservation agent Jobs in Crestline, Ca

Hotel Reservation Agent
Yaamava Resort & Casino at San Manuel —Highland, CA
- Extended hours
- Mid-level
- Office
- Hotel
2d
Guest Service Agent
San Bernardino Staybridge Suites —San Bernardino, CA
- $16.90 - $18.00 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
Residence Inn San Bernardino —San Bernardino, CA
- $16.50 - $17.50 an hour
- Weekends as needed
- Computer literacy
- Residential
- Hotel
- Disability insurance
- Health insurance
Rental Car Agent
Xpress Auto Rentals —Redlands, CA
- $20 - $22 an hour
- Full-time
- Heavy lifting
- Public speaking
- Organizational skills
- Opportunities for advancement
Quick Apply
3d
2026 Thousand Pines Audio Visual Summer Staff
Trademark Camping —Crestline, CA
- $330 - $390 a week
- Multiple hires
- Background check
- US work authorization
- Fingerprint clearance
Quick Apply
4d
(ONT) Part-Time Cross-Utilized Agent
United Ground Express —Ontario, CA
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid time off
Front Desk Agent
Sagemont Hotels —Loma Linda, CA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Front Desk Agent
Sanctity Hotel Rancho Cucamonga (Hilton Tapestry Collection) —Rancho Cucamonga, CA
- $17.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Rebel Hotel Company —Riverside, CA
- Part-time
- Hotel
- Entry level
Quick Apply
Experienced Front Desk/Guest Service Agent
Hilton Garden Inn San Bernardino —San Bernardino, CA
- From $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- COVID-19 protective measures
- Health insurance
Quick Apply
1d
Guest Service Representative/Hotel Front Desk (part-time)
Everhome Suites San Bernardino —San Bernardino, CA
- $16.90 - $18.50 an hour
- Part-time
- Background check
- Hotel
- Team management
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Residence Inn Ontario —Ontario, CA
- $18 - $19 an hour
- Computer literacy
- Residential
- Hotel
Hotel Front Desk Agent
Fairfield Inn by Marriott —Rancho Cucamonga, CA
- $16.90 - $17.50 an hour
- Part-time
- Sales
- Hotel
- Cleaning
- Employee discount
- Flexible schedule
Quick Apply
13d
Guest Service Agent
Rancho Cucamonga Hilton Garden Inn —Rancho Cucamonga, CA
- $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Services Sales Agent
Best Western PLUS Arrowhead Hotel —Colton, CA
- From $17 an hour
- Part-time
- Background check
- Spanish
- Inventory management
- Free parking
- Paid time off
Quick Apply
8d
Supervisor, Hotel Front Desk
Yaamava Resort & Casino at San Manuel —Highland, CA
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- English
Passenger Service Agent, Part-Time - Bi Lingual (Spanish) $20.00*/hr.
Menzies Aviation —Ontario, CA
- $20 an hour
- Part-time
- 18 years or older
- Driver's License
- Outdoor work
BBF FRNT OFF GSA
Columbus Hospitality Management —Big Bear Lake, CA
- $16.90 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Guest Service Representative-Full time, Temporary
Snow Lake Lodge —Big Bear Lake, CA
- $19 an hour
- Full-time
- Background check
- English
- Hotel
Quick Apply
1d
Passenger Service Agent, Part-Time - Bi Lingual (Spanish) $20.00*/hr.
Aircraft Service International Inc. —Ontario, CA
- $20 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED

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Hotel Reservation Agent

Yaamava Resort & Casino at San Manuel -
Highland, CA

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Phone communication
High school diploma or GED
Client interaction via phone calls

Full Job Description

Under the direction of the Supervisor, Revenue & Reservations, the Reservations Agent is responsible for assisting potential and current guests with all room sales needs and inquiries while meeting the Forbes Travel Five Star guidelines. This role performs as the “voice” of the Hotel and the first impression for guests. This role provides Best in class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy. The Reservations Agent adheres to all health and safety policies and procedures set by the enterprise. This role contributes to an environment which motivates employees to collaborate, learn, perform, and develop their skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides the highest level of services experience to guests during all interactions, in active attempt to reach department and property defined goals and objectives. Takes reservations using proper Hotel verbiage while meeting Forbes Travel Guidelines. Answers phone with courteous and gracious manners and provides personalized service. Readily describes all of the room’s physical elements and offers the guest a choice of room type that satisfies their individual needs. Accommodate arriving and in-house guest requests, ensuring a high level of guest satisfaction at all times while aiming to exceed guest expectations.
2. Inputs and organizes reservation information, internet, travel agency requests, and internal department communications with appropriate follow-up. Works closely with Casino VIP Services to accommodate players’ needs. Assists with Hotel Concierge services, guest itineraries and coordination of intradepartmental communications according to established protocols. Assesses guests’ requests and inquiries, offering creative suggestions and recommendations tailored to guests’ unique needs. Consistently presents information in a professional manner in both team member and business interactions and always secures confidential and sensitive departmental and guest data. Maintains accurate logs of special requests and ensures requests are blocked in PMS and Front Desk systems. Prepares group guest lists prior to arrival as needed. Controls and blocks rooms as well as pre-blocks for special groups. Ensures all reservations transferred to PMS or front office system are accurate.
3. Maintains strong understanding of selling strategy for hotel and stays current on status of room inventory. Strategically and mindfully sells hotel rooms to maximize transient room revenue using up-selling and yield management techniques per enterprise policy. Upsells rooms, services and treatments according to established enterprise procedures to maximize all hotel outlet revenue. Knowledgeable in Hotel hours of operations and amenities offerings such as Restaurants, Spa, Pool, Casino Promotions, Event Center, and special events.
4. Performs other duties as assigned to support the eﬃcient operation of the department.

EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

High school Diploma or GED required.
Minimum two (2) years’ experience in a customer service role required.
Minimum one (1) year Hotel room sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Excellent telephone etiquette and verbal and written communication skills required.
Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed.
Ability to identify and prioritize issues.
Excellent organizational skills
Strong interpersonal skills
Must possess a friendly and outgoing demeanor.
Must have ability to multi-task.
Bilingual in a foreign language preferred.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

Primary work environment is in a climate-controlled office setting.
Work requires travel to attend meetings, trade shows, and conferences.
Incumbents may be required to work evening, weekend and holiday shifts.
Must be able to work in a fast-paced, high-demand environment.
Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Apply Now

Refine Your Search

reservation agent jobs in crestline, ca

Hotel Reservation Agent

Guest Service Agent

Front Desk Agent

Rental Car Agent

2026 Thousand Pines Audio Visual Summer Staff

(ONT) Part-Time Cross-Utilized Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Experienced Front Desk/Guest Service Agent

Guest Service Representative/Hotel Front Desk (part-time)

Front Desk Agent

Hotel Front Desk Agent

Guest Service Agent

Guest Services Sales Agent

Supervisor, Hotel Front Desk

Passenger Service Agent, Part-Time - Bi Lingual (Spanish) $20.00*/hr.

BBF FRNT OFF GSA

Guest Service Representative-Full time, Temporary

Passenger Service Agent, Part-Time - Bi Lingual (Spanish) $20.00*/hr.

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