Top 12 Patient services representative Jobs in Crossville Tn

Patient Representative - Front Desk (Full-Time)
Diana Health —Crossville, TN
- Full-time
- High school diploma or GED
- Clinic
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
2d
Patient Services Technician
PathGroup —Crossville, TN
- High school diploma or GED
- Entry level
- Travel reimbursement
Quick Apply
PATIENT SERVICE REP II
Covenant Health —Crossville, TN
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
7d
HUC II
Covenant Health —Crossville, TN
- Part-time
- Acute care
- Mid-level
- High school diploma or GED
Part Time As Needed Patient Registration - Customer Service Representative
R1 RCM, Inc. —Sparta, TN
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
PRN/AS NEEDED Patient Reg. Customer Service Representative
R1 RCM, Inc. —Sparta, TN
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Patient Services Specialist
Kidzcare Pediatrics —Harriman, TN
- 8 hour shift
- High school diploma or GED
- Clinic
- Children
- Paid holidays
- Health insurance
Quick Apply
9d

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Patient Representative - Front Desk (Full-Time)
Diana Health —Crossville, TN
You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. Bachelor's Degree preferred or High School Diploma/…
Quick Apply
2d

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patient services representative jobs near crossville tn

Patient Representative - Front Desk (Full-Time)

Diana Health -
Crossville, TN

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid parental leave
Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

In-person patient registration
Computer operation
Patient scheduling systems
Client onboarding
Phone communication
Medical insurance coverage verification
Client rapport building
Greeting customers
Client inquiry handling
Conducting guided tours
Medical scheduling
High school diploma or GED
Insurance medical billing
Bachelor's degree
Continuous improvement
Task prioritization
Hospitality industry experience
Clinical information systems
Debt collection payment plan
Productivity software
Office management
Phone triage
Handling patient inquiries
Communication skills
Entry level
Office phone management
Patient collections management

Full Job Description

About Diana Health

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.

We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!

Role Description

We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience.

What you'll do

You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
- Provide warm and friendly client interactions
- Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
- Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
- Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
- You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
- You anticipate schedule needs days and weeks in advance
- You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
- Perform verification of benefit checks with insurance companies
- Manage and collect client copays and payment balances
- Discuss and set up payment plans with client
Front of the house management:
- Work with the team to ensure the office is ready, set up, and prepared for the day
- Collaborate on inventory, keeping the office pristine, and other tasks as they arise
- Manage phone triage as necessary, coordinating between team members

Qualifications

Customer service and hospitality experience strongly preferred and highly desirable
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment

Attributes

You love interacting with people, practicing excellent communication and interpersonal skills
You enjoy being the "face" of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude
You are exceptional at managing many tasks and do not feel overwhelmed by multitasking
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments

Benefits

Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave

Diana Health Culture

Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful

Quick Apply

Refine Your Search

patient services representative jobs in crossville tn

Patient Representative - Front Desk (Full-Time)

Patient Services Technician

PATIENT SERVICE REP II

HUC II

Part Time As Needed Patient Registration - Customer Service Representative

PRN/AS NEEDED Patient Reg. Customer Service Representative

Patient Services Specialist

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