Top 149 Patient services representative Jobs in Crown Point, In

Patient Registration Representative, Registry- Days
UChicago Medicine —Crown Point, IN
- Full-time
- High school diploma or GED
- Clinic
- Bachelor's degree
4d
Patient Service Representative
Franciscan Health —Crown Point, IN
- Full-time
- High school diploma or GED
- Clinic
- Entry level
2d
Medical Receptionist
Indiana Surgical Associates —Crown Point, IN
- Part-time
- Surgery
- Medical office experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Access Rep
Franciscan Health —Crown Point, IN
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
2d
Medical Front Desk Receptionist
Premier Oncology Hematology Associates —Merrillville, IN
- Full-time
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
CUSTOMER SERVICE REG-MPG-PAV E CLINIC
Methodist Hospitals —Merrillville, IN
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
4d
Patient Administrative Coordinator
Team Rehabilitation Services, LLC —Crown Point, IN
- $17 - $20 an hour
- Full-time
- Computer literacy
- Physical & Rehabilitation Medicine
- No experience needed
- Profit sharing
- Continuing education credits
Front Desk Staff
advanced pain care md —Hobart, IN
- $16 - $24 an hour
- Full-time
- Bilingual
- Private practice
- Microsoft Excel
Quick Apply
9d
Medical Receptionist
The Institute of Foot & Ankle Reconstructive Surgery —Merrillville, IN
- $15 - $17 an hour
- Full-time
- Entry level
Quick Apply
3d
CUSTOMER SERVICE REG-MPG CROWNPT SPORTSPLEX
Methodist Hospitals —Crown Point, IN
- Computer literacy
- High school diploma or GED
- Analysis skills
Client Coordinator
Maxim Healthcare —Crown Point, IN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Front Desk Receptionist
NG Vascular & Vein —Crown Point, IN
- Full-time
- 5 years
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Registration Rep
Powers Health —Hobart, IN
- Part-time
- Inpatient
- High school diploma or GED
- ER
Patient Service Representative
NORTHSHORE HEALTH CENTERS —Crown Point, IN
- 18 years or older
- HIPAA
- Office
Quick Apply
2d
Receptionist
Pinnacle Treatment Centers —Merrillville, IN
- Addiction Medicine
- Computer literacy
- High school diploma or GED
- Paid holidays
- Loan repayment program
Quick Apply
ADMITTING COORDINATOR CWS I
Methodist Hospitals —Merrillville, IN
- Extended hours
- High school
- Hospital
- Computer literacy
Registration Rep - Clinic
Powers Health —Schererville, IN
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
Clinical Care Coordinator - Methodist Hospital, Southlake Campus
Vituity —Merrillville, IN
- Call employer
- Anatomy knowledge
- OSHA
- Writing skills
- Profit sharing
- Wellness program
Patient Service Representative
NORTHSHORE HEALTH CENTERS INC —Lake Station, IN
- 18 years or older
- HIPAA
- Office
Quick Apply
Unit Clerk
Pinnacle Healthcare —Crown Point, IN
- From $17 an hour
- Full-time
- Bilingual
- Background check
- HIPAA
- Dental insurance
- Paid time off
Quick Apply
17h

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Patient Registration Representative, Registry- Days

UChicago Medicine -
Crown Point, IN

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Customer communication
Medical insurance coverage verification
High school diploma or GED
Clinical information systems
Typing
Productivity software
Clinical confidentiality policies
Hospital experience
Patient collections management

Full Job Description

Join a world-class academic healthcare system, UChicago Medicine Crown Point , located in Crown Point, Indiana, as a PRN Patient Registration Representative . UChicago Medicine is an integrated academic and community health system with multiple primary medical facilities within the surrounding suburbs of Chicago.

Under general supervision, the Patient Registration Representative serves as an essential member of the team, responsible as a resource for ensuring patient access their care in a seamless manner. The PRR provides support to the patients and families, physicians, care team, and additional Crown Point staff to facilitate patient care for various areas of the facility (the micro hospital, radiology department, laboratory department, ambulatory surgery center, radiation oncology, infusion, cancer center and multispecialty clinics). Under general supervision, this position schedules medical procedures and services, and performs registration processes, including but not limited to payment collection functions. Provides excellent customer service. The PRR maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care.

Essential Job Functions:

Schedules patient’s follow up clinic appointments, tests and procedures, as directed by the nurse or provider. Follows up with the appropriate staff regarding scheduled appointments or schedule changes.
Schedules diagnostic tests and procedures as determined by the medical staff.
Exceptional computer skills and ability to utilize multiple applications to support accurate and timely check in at Kiosk or in person, and scheduling required.
Completes reschedules due to clinic/resource closures.
Responds to EPIC in-basket messages in a timely manner.
Provide ID bands to patients as needed.
Transcribe orders (i.e. lab, radiology, etc.)
Monitors WQs to schedule from appointment requests or resolve billing/document errors
Exhibits strong customer service, sophisticated communication and critical thinking skills in response to patient and care team inquiries/requests.
Adheres to established standard work and utilizes identified communication tools to ensure a consistent and exceptional patient experience.
Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution.
Pleasantly greets patients upon arrival, complete check in and/or arrival process (i.e. Obtains signatures on the appropriate forms, collects and updates patient demographics, referrals, guarantor, insurance and other billing information; interviews patients and other parties to obtain information)
Ensures families receive appropriate intake forms and instructions to complete visit. Print labels for clinical use and scans documents as needed.
Verifies insurance coverage and partners with the Patient Access team to ensure the insurance coverage is accurate.
Refers patients to financial counseling to explain hospital policies, including payment and credit policies.
Receives and processes payments.
Reconciles EPIC cash drawers.
Performs EMR scanning.
Informs patients/families of any wait times or delays in service.
Queries for MyChart and Care Everywhere
Responds to patient inquiries in-person.
Maintains patient confidentiality according to policy and procedure regarding sharing of information.
Answers incoming internal calls and assists with general clerical duties as needed within the department.
Assists with the orientation of new employees
Cross-covers multiple patient care areas (i.e. Microhospital, Radiology, Laboratory, Ambulatory Surgery Center, Cancer Center, Radiation Oncology, Infusion, Multispecialty – MOB).
Demonstrates behavior consistent with the patient centered care philosophy. Takes initiative in seeking feedback on performance and responses appropriately to constructive feedback given.

Required Qualifications:

High School Diploma or equivalent; bachelor's degree preferred.
At least 5 years of related clinical work experience.
Medical terminology experience is strongly preferred. Certificate is a plus.
Previous experience with hospital information systems required.
Experience working with insurance companies and knowledge of insurance verification and third-party collection procedures required.
Excellent written and verbal communication, organizational, and customer service skills.
Ability to multitask effectively, work independently, use discretion and good judgement, and maintain patient confidentiality.
Minimal typing speed of 35wpm required.
Proficiency in MS Office Suite.

Position Details:

Job Type/FTE: Registry (.10FTE)
Shift: Days, 3-5 days per week, some Saturdays mornings (only) occurring as often as once every 3-4 months. No set hours. Start time can range from as early as 6:45a - 9:30a
Work Location: Onsite
Unit/Department: Multispecialty Clinic
CBA Code: Non-Union

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Refine Your Search

patient services representative jobs in crown point, in

Patient Registration Representative, Registry- Days

Patient Service Representative

Medical Receptionist

Patient Access Rep

Medical Front Desk Receptionist

CUSTOMER SERVICE REG-MPG-PAV E CLINIC

Patient Administrative Coordinator

Front Desk Staff

Medical Receptionist

CUSTOMER SERVICE REG-MPG CROWNPT SPORTSPLEX

Client Coordinator

Front Desk Receptionist

Registration Rep

Patient Service Representative

Receptionist

ADMITTING COORDINATOR CWS I

Registration Rep - Clinic

Clinical Care Coordinator - Methodist Hospital, Southlake Campus

Patient Service Representative

Unit Clerk

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