Top 50 Network technician Jobs in Crystal Lake, Il

Information Technology Support Technician
StratusComm, Inc. —Cary, IL
- $55,000 - $65,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Radio Network Technician
GenComm —McHenry, IL
- Email
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Disability insurance
Data Center Technician Manager
Microsoft —Hoffman Estates, IL
- $75,400 - $185,300 a year
- Weekends as needed
- Background check
- Computer science
- Computer Science
3d
IT Asset Refurbishment Technician
POSRG —Wauconda, IL
- $19.23 - $28.85 an hour
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Senior Desktop Support Technician
Vistex BKV —Hoffman Estates, IL
- $75,000 - $90,000 a year
- On call
- Hybrid work
- Microsoft Outlook
- 5 years
- Office
- Health insurance
- 401(k)
Quick Apply
IT Technician
Dexter Magnetic Technologies —Elk Grove Village, IL
- $65,000 - $75,000 a year
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply
District Tech Support Associate - Tier 1
Barrington 220 School District —Barrington, IL
- $22.63 - $23.53 an hour
- Extended hours
- Classroom
- Word processing
- Computer literacy
10d
Desktop Support Technician - Arlington Heights, IL
ESP Global Services Limited —Arlington Heights, IL
- $50,000 - $52,000 a year
- 8 hour shift
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Data Center Technician
Computacenter —Buffalo Grove, IL
- $23 an hour
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Crystal Lake, IL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Platform Engineer, IT - DevOps and Emerging Tech
Vantive —Deerfield, IL
- $92,000 - $115,000 a year
- Computer Science
- System design
- 3 years
- Paid parental leave
- Paid holidays
Lead Low Voltage Security Systems Technician (CCTV, Alarm, Access Control & Network Cabling)
VBTRONICS INC. —Rolling Meadows, IL
- $22 - $35 an hour
- Overtime
- Background check
- Clean driving record
- OSHA
- Paid training
- On-the-job training
Quick Apply
IT Tier 2 Support Technician
Novaspect, Inc. —Schaumburg, IL
- $30 - $34 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply

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network technician jobs near crystal lake, il

Information Technology Support Technician

StratusComm, Inc.
Cary, IL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Microsoft Windows Server
Desktop computer repair
Endpoint Security
Customer communication
Software deployment
Wireless Access Point implementation
Laptop (troubleshooting support)
Wireless network configuration
Printer (troubleshooting support)
Software installation
VLAN
Email configuration (technical support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Computer management
macOS administration
Collaborative technology platforms
Technical customer support for office equipment
macOS
Hardware management
Network routing
Network infrastructure management
Peripheral hardware support
Operating system installation
IT department experience

Full Job Description

Position: Information Technology Support Technician

Reports to: Senior IT Support Lead

Location: Cary, IL

Type of Work: Full-time (In-person)

**Applicants must be currently located within a reasonable commuting distance of Cary, IL, and be authorized to work in the U.S. without requiring current or future visa sponsorship**

Position Summary: In this role, the Support Technician will deliver advanced, highly effective technical support—both remotely and on-site—to all StratusComm clients. As a key escalation point, you will autonomously diagnose, troubleshoot, and resolve complex issues across a diverse range of client technologies. This includes managing and maintaining desktops, laptops, wireless devices, network infrastructure, physical/cloud servers, and core operating systems, ensuring minimal downtime and high-quality service delivery.

Key Responsibilities:

● Queue Management & Support: Manage and monitor incoming service queues; troubleshoot and resolve complex hardware, software, and operating system issues, acting as an escalation point for the technical team

● On-Site Field Visits: Perform scheduled and urgent on-site visits to client locations within the designated geographic region to resolve issues requiring hands-on intervention

● End-to-End Ticket Ownership: Respond to and triage service desk tickets promptly, maintaining full technical and administrative ownership of incidents from initial triage through to successful resolution and closure

● Client Communication: Maintain clear, professional, and consistent communication with main point of contacts and end-users, providing status updates on active incidents, service requests, and estimated resolution times

● Physical Network Infrastructure: Install and maintain physical network infrastructure, including low-voltage cabling, termination, wireless access point deployment, and basic network rack organization

● Deployment & Standard Operating Procedures: Define, propose, and implement standardized installation and configuration procedures for client hardware, software, and peripherals in alignment with company guidelines

● Knowledge Management: Author, update, and maintain detailed troubleshooting guides, network diagrams, and standard operating procedures (SOPs) within the internal knowledge base and service catalog

● Collaborative Escalations & Projects: Partner closely with clients, senior technicians and third-party vendors to troubleshoot complex network issues and collaborate on IT infrastructure projects

● Technical Mentorship: Provide technical guidance, feedback, and peer-to-peer assistance to technical team to help foster team growth and resolve escalated issues

● Client Account Representation: Serve as a primary technical point of contact and trusted IT representative for designated StratusComm client accounts, ensuring high satisfaction and aligned technology goals

● Time recording: accurately record time, work performed, and technical documentation for all service activities within the ticketing system

Key Requirements & Qualifications:

● Professional Experience: 2–4 years of hands-on information technology experience in an MSP (Managed Service Provider) or fast-paced corporate IT environment

● Operating Systems: Advanced proficiency in deploying, configuring, and troubleshooting Windows Client operating systems (Windows /11) and familiarity with macOS environments

● Endpoint & Hardware Management: Deep working knowledge of desktop, laptop, and thin client hardware, network printers/copiers, and related peripheral troubleshooting (such as phones, cameras, etc.)

● Core Networking Protocols: Solid understanding of core networking protocols, including TCP/IP subnetting, DNS, DHCP, VPN configurations, and firewall security rules

● Network Infrastructure & Switching: Practical experience configuring and troubleshooting managed switches, VLANs, routing, and wireless networks

● Cloud & Collaboration Suites: Hands-on experience administering Microsoft 365 (including Exchange Online, Teams, and SharePoint/OneDrive) and Google (Email, Google Drive), user management, and licensing

● Projects & Infrastructure: Experience in participating in IT infrastructure projects such as M365 migrations, cloud migrations, server decommissioning, office relations, etc.

● Software & Security: Knowledge of security stack such as email security, antivirus, end point detection, DNS filtering, and security best practices.

Education & Certifications

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred—but equivalent hands-on professsional experience is fully accepted

Core Certifications (Highly Desired)

o CompTIA Network+ or Security+ (or equivalent demonstrable knowledge)

o Microsoft Certified: Endpoint Administrator Associate (formerly Modern Desktop) or Microsoft 365 Certified

o Advanced/Network Certifications (A Plus)

o CCNA (Cisco Certified Network Associate) or equivalent vendor certifications (e.g., Sophos, Fortinet, Ubiquiti)

o ITIL Foundation certification (or basic understanding of IT service management frameworks)

Pay: $55,000.00 - $65,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Are you currently located in Illinois?
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Ability to Commute:

Cary, IL 60013 (Required)

Work Location: In person

Quick Apply

Refine Your Search

network technician jobs in crystal lake, il

Information Technology Support Technician

Radio Network Technician

Data Center Technician Manager

IT Asset Refurbishment Technician

Senior Desktop Support Technician

IT Technician

District Tech Support Associate - Tier 1

Desktop Support Technician - Arlington Heights, IL

Data Center Technician

Now Hiring IT and Telecom Field Technicians

Platform Engineer, IT - DevOps and Emerging Tech

Lead Low Voltage Security Systems Technician (CCTV, Alarm, Access Control & Network Cabling)

IT Tier 2 Support Technician

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