JOB DESCRIPTION
Office Manager
Summary of Position:
The Office Manager has general oversight for the daily operations of the clinic and is responsible for generating and maintaining financial reports and records for Good Samaritan Health Clinic. In addition, the Office Manager processes Accounts Payable, payroll, and deposits. The Office Manager represents GSHC in dealings with vendors and agencies and ensures that Clinic staff and volunteers have the resources available to them to provide quality patient care. The Office Manager also assists the ED with administrative tasks.
Accountability:
Directly accountable to Executive Director.
Duties and Responsibilities:
Financial/Accounting
Prepare United Way Quarterly Report
Run QuickBook reports as needed
Prepare for Board Meeting: Monthly Activity Report and Financials from Treasurer
Process donation checks and ACH transfers
Order supplies
Make purchases for clinic
Process Accounts Receivable/Accounts Payable
Reconcile bank statements
Process payroll
Oversee annual financial audit and IRS 990 with ED input
Process Medical Record requests and fees from attorneys
Other duties as assigned
Managerial
Administrative Assistant to the Executive Director
Assist ED in preparation for monthly BOD meetings
Maintenance issues (locks, video surveillance, plumbing leaks, etc.)
Maintain computer software and resolve computer/internet issues
Maintain and resolve issues with phone system (ICS)
Maintain phone system updating recordings as needed
Maintain and ensure safe working environment
Review and maintain insurance coverage/policies
Patient complaints and inquiries
Patient Handbook and Office Policies maintenance and implementation
Post clinic closings/holidays; Provide input to ED re: clinic closing due to weather, etc.
Notify scheduled patients when clinic closes unexpectedly due to weather (assisted by receptionist)
Assist ED with all facets of HR process
Oversight for referral questions/concerns
Assist ED with volunteers as needed by identifying and assigning tasks and assisting with orientation process
Secure and maintain annual numbers needed for grant writing
Other duties as assigned
Skills and Knowledge Required:
Minimum of 3 years bookkeeping experience
Two years HR preferred
Proficient in use of QuickBooks, Word and Excel
Working knowledge of electronic medical records (EMR – DataNet)
Excellent verbal and written communication skills
Pleasant and professional manner in person and over the phone
Demonstrated ability to work in a team environment
Ability to work well under pressure and handle difficult situations in a calm manner
Aptitude and willingness to learn new skills
Ability to always maintain a positive attitude
Education and Experience:
Minimum of 3 years bookkeeping experience required. Associates Degree and two years HR experience preferred.
Salary:
Commensurate with experience.
Job Type: Full-time
Benefits:
Work Location: In person
