Top 3 Communications operator Jobs in Culpeper, Va

EMERGENCY COMMUNICATIONS OPERATOR I
County of Culpeper, VA —Culpeper, VA
- $47,000.00 - $68,468.40 a year
- Overtime
- High school diploma or GED
- Driver's License
- Fingerprint clearance
- Health savings account
- Paid holidays
7d
CERTIFIED EMERGENCY COMMUNICATIONS OPERATOR
County of Culpeper, VA —Culpeper, VA
- $42,782.38 - $56,686.65 a year
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Paid holidays

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EMERGENCY COMMUNICATIONS OPERATOR I

County of Culpeper, VA
Culpeper, VA

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Job Details

Full-time
$47,000.00 - $68,468.40 a year
7 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance
Retirement plan

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Summary

Responsible for performing responsible telecommunications work under frequent stressful conditions. Work is in the receipt of emergency and non-emergency calls for service from the public, law enforcement, and fire and rescue communities, as well as maintenance of radio communications with same emergency units.

Job Functions

ESSENTIAL JOB FUNCTIONS

Answer phone calls on 911 lines and non-emergency lines for the Culpeper County Public Safety Communications Center
Interview callers to obtain essential information and record data on incidents as they develop
Analyze calls for priority level of emergency response and take or recommend an effective course of action to protect life and property by applying complex police and fire policies and procedures
Broadcast calls for service to police/fire field units, order services requested by field units, dispatch and/or cancel field unit back-up assistance and monitor field units for service availability
Operate sophisticated computer-aided dispatch radio and phone systems and accurately enter information into the computer, including brief descriptions of crimes, incidents, or other emergencies
Maintain composure and professionalism when dealing with hostile or frightened callers during stressful or rapidly changing situations
Assist supervisory and directorial staff in various tasks
Assist in liaison activities with any and all agencies and persons regarding all operations of the Center
Prepare and maintain records and files; Prepare reports

NON-ESSENTIAL JOB FUNCTIONS

Provides information and education to the public on EMS, public safety and related topics
Perform related duties as required

Qualifications

Education and Experience:
Education equivalent to a high school diploma. Public safety experience is preferred.

Special Qualifications:
Must successfully complete criminal history background investigation, including fingerprinting to include no felony convictions, no serious misdemeanor convictions, all convictions shall be reviewed on a case-by-case basis. Must possess a valid Virginia driver’s license. Ability to successfully complete in-house training program within 6 months of employment. Must attend and pass DCJS Communications Basic Possession of or ability to obtain and maintain NCIC/VCIN, CPR, and EMD within one year of employment. Must complete and pass: ICS 100, 200; NIMS 700; PST1; CPR; EMD; Fire Communications; Dispatchers Role in Homeland Security; and DCJS Basic Communications School.

Knowledge, Skills, and Abilities:

Ability to learn the methods of operating communication systems, radios and teletype procedures
Ability to operate complex computerized equipment rapidly and accurately while receiving information by telephone
Ability to work well in emergency situations
Ability to speak distinctly and learn correct telephone answering techniques
Ability to hear and distinguish between several voices at the same time while acquiring and retaining information such as names, numbers and locations
Ability to wear headset
Ability and willingness to work any shift to which assigned
Ability and willingness to work assigned weekends and holidays
Ability to read maps and knowledge of county geographical area, road systems and the locations of landmarks.
Ability to multitask
Ability to follow oral and written instructions
Ability to deal courteously with public under stressful conditions including handling irate persons and emotional situations
Skill in working under pressure of deadlines and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public

Working Conditions & Disclaimer

WORK ENVIRONMENT
Essential functions are regularly performed in a public safety emergency communications center setting, often under stressful conditions, primarily sitting for extended periods of time at a telecommunications console position utilizing radio, telephone, and computer equipment. Hours of operation are 24 hours a day, 365 days a year. The employee is primarily scheduled for shift work hours which normally are 2-3 day periods consisting of 12-hour days. Work periods may have permanent or rotating days off, frequently requiring the employee to work holidays, evenings, or nights. The employee in this position is considered essential personnel, and is subject to working overtime, being held over, or called back for disasters, local emergencies, or special events. Frequent contact with the public, police, fire, and emergency services.

Disclaimer
This above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications as required of employees assigned to this job.

In compliance with the Americans with Disabilities Act, Culpeper County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

General Sign-off: The employee is expected to adhere to all County policies and to act as a role model in the adherence to the policies.

The above information in this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications as required of employees assigned to this job.

Culpeper County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Culpeper County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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communications operator jobs in culpeper, va

EMERGENCY COMMUNICATIONS OPERATOR I

CERTIFIED EMERGENCY COMMUNICATIONS OPERATOR

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