Top 6 Patient registration representative Jobs in Cumberland Md

Patient Services Representative
UPMC —Cumberland, MD
- $18.79 - $28.03 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Fingerprint clearance
Registration Specialist-Patient Access
PVH Potomac Valley Hospital —Keyser, WV
- Part-time
- Hospital
- High school diploma or GED
- Criminal background check
Registration Specialist
PVH Potomac Valley Hospital —Keyser, WV
- Full-time
- Hospital
- High school diploma or GED
- Criminal background check
Pre-Authorization Scheduling Coord
PVH Potomac Valley Hospital —Keyser, WV
- Full-time
- Hospital
- Medical office experience
- High school diploma or GED
2d
Patient Access Specialist Per Diem
Ensemble RCM LLC —Romney, WV
- $17.00 - $18.15 an hour
- Full-time
- Acute care
- Hospital
- High school diploma or GED
- Tuition reimbursement

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Patient Services Representative
UPMC —Cumberland, MD
Appropriately distribute / triage phone calls to other areas and / or clinical providers. Confirm/verify insurance benefits with the appropriate carrier via…
$18.79 - $28.03 an hour
Contact Center Representative (Customer Agent I)
Maryland Department of Transportation —Allegany County, MD
Responding to customers’ inquiries from the public, branch offices, license agents, courts, attorneys, and insurance companies resulting from visits to the…
$46,279 - $72,989 a year

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Patient Registration Representative
OhioHealth —Westerville, OH
Makes reminder phone calls to patient. OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and…
2d
Patient Access Admitting
Nationwide Children's Hospital —Columbus, OH
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and…

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Patient Services Representative

UPMC -
Cumberland, MD

Apply Now

Job Details

Part-time
$18.79 - $28.03 an hour

Qualifications

High school diploma or GED

Full Job Description

Purpose:
Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a part-time Patient Services Representative to support UPMC Western Maryland. This role would work varied days, including weekends and holidays, as well as varied daylight, evening, and overnight shifts.

A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence.

If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today!

Responsibilities:

Provide a warm greeting for all patients.
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference.
Collect copayments and any other applicable patient payments at the point of service.
Confirm and/or update patient registration information at checkout.
Schedule follow-up appointments within the practice at checkout.
Schedule or connect patient to resources to schedule for ancillary services at checkout.
Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Understand the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Register patients in Biometrics (fingerprint recognition) program and explain benefits.
Promote MyUPMC patient portal and assist patients in registration when applicable.
Assist patients in education of financial responsibility and connect them to advocacy resources as needed.
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance
Portability and Accountability Act (HIPAA) rules and regulations.
Appropriately distribute / triage phone calls to other areas and / or clinical providers.
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing.
Stay informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.

Completion of high school graduate or equivalent is required.
Experience with personal computer-based applications and other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.
Knowledge of medical terminology is preferred.
Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Apply Now

Refine Your Search

patient registration representative jobs in cumberland md

Patient Services Representative

Registration Specialist-Patient Access

Registration Specialist

Pre-Authorization Scheduling Coord

Patient Access Specialist Per Diem

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