Top 4 Desktop support analyst Jobs in Cuyahoga Falls, Oh

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IT Analyst
The Timken Company —North Canton, OH
- 6 years
- Computer Science
- Finance
- Opportunities for advancement
Help Desk Analyst
TTx Inc —Strongsville, OH
- On call
- Windows
- Bachelor's degree
- Experience equivalent to degree accepted
IT Database Analyst
Medical Mutual of Ohio —Cleveland, OH
- Rotating shift
- Hybrid work
- Computer science
- 6 years
- Computer Science
- Health savings account
- Disability insurance

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IT Analyst

The Timken Company -
North Canton, OH

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Job Details

Benefits

Opportunities for advancement

Qualifications

Bachelor's degree
Stakeholder relationship building
IT department experience
Stakeholder management

Full Job Description

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Purpose:

The Principal IT Finance Analyst acts as a key liaison with Finance Business Function subject matter experts (SME) and IT, ensuring smooth operation, enhancement, and integration of Finance business systems. The role includes supporting business processes requirements, managing change, leading projects, handling integrations, coordinating upgrades, evaluating solutions, and maintaining system health across SaaS and other applications in the Finance function. The primary customers include all internal global finance customers.

Essential Responsibilities:

1. Business Partnership & Requirements

Collaborate with Business SMEs, BPOs to understand evolving needs.
Gather, analyze, and document new or changed requirements.
Support change management and enhance user experience.
Assist business teams in navigating IT support channels.
Lead or participate in project work, including requirement analysis and documentation.

2. Solution Evaluation & Project Leadership/Participation

Evaluate software and solution options based on business needs.
Lead or participate in RFP processes.
Support implementation partner selection and vendor evaluations.
Manage IT components of assigned projects including planning, execution, and communication.
Develop and communicate support and operational processes.

3. System Integrations

Collaborate with IT Enterprise Architecture to identify secure and efficient integration methods.
Work with IT delivery teams to design, build, test, and implement integrations.
Develop and maintain documentation for integration architecture and processes.

4. Maintenance & Support

Monitor overall system and environment health across supported platforms.
Ensure systems and dependent technologies are kept current.
Regularly review release notes, analyze technical changes, and coordinate with business stakeholders.
Highlight system changes or impacts to Architecture, Security, and other IT teams.
Lead and support planning and execution of system upgrades as required.
Communicate IT‑planned changes and their potential impacts to business teams.
Track and manage key & certificate renewals.
Develop new and maintain current documentation for processes and support frameworks.

5. Acquisition Support

Facilitate early access to corporate financial systems for newly acquired entities.
Enable data integration between acquired systems and Corporate Finance (FI) platforms.
Assess and help rationalize redundant technologies post‑acquisition.

Technical/Functional Skills:

Project management experience successfully leading many small to medium size projects
Knowledge or hands on experience with multiple integration methods.
Experience workings with SaaS applications and cloud-based systems.
Strong communication and stakeholder engagement skills.
High sense of ownership and accountability.
Detail oriented with strong problem-solving ability.
Ability to document processes, requirements, and support materials effectively.
Desire and willingness to learn new technologies and business processes.
Experience working with audit requirements and controls.
Experience supporting enterprise applications or platforms.

Basic Qualifications:

Bachelor's degree in Computer Information Systems, Computer Science, Finance, or similar field
6 years of experience in IT

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

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