Top 2019 Support associate Jobs in Cypress, Tx

Customer Care Associate (100% Remote)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
13d
Stock Associate (Full-time), A|X Outlet
Armani Exchange Outlet —Cypress, TX
- $15 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- Communication skills
- Disability insurance
- Paid time off
Quick Apply
Fulfillment Associate
Houston RX —Houston, TX
- From $17 an hour
- Full-time
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
Quick Apply
(USA) Backroom Associate - Sam's Club FT-AM
Sam's Club —Katy, TX
- $17 - $25 an hour
- Full-time
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
9d
Front Desk Associate - PT
CCMC —Cypress, TX
- Part-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Employee assistance program
- 401(k) matching
Quick Apply
Merchandise and Stocking Associate
Sam's Club —Houston, TX
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Cypress, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Warehouse Associate
Pearl Co Services —Houston, TX
- $22.68 - $27.31 an hour
- Full-time
- Basic math
- Forklift
- Data entry
- Paid time off
- Employee discount
Quick Apply
Part-Time Warehouse Associate (Morning Shift/AM)
Sway —Houston, TX
- $16 an hour
- Part-time
- Ability to lift 50 pounds
- Continuous improvement
- Warehouse
- Paid time off
Quick Apply
2d
Warehouse Associate, Tomball - Part Time
Macy’s —Tomball, TX
- $15.75 - $23.18 an hour
- Part-time
- No education required
- No experience needed
- English
- Store discount
- Paid holidays
(USA) Backroom Associate - Sam's Club
Sam's Club —Houston, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
3d
Front Desk Associate FT
CCMC —Cypress, TX
- Full-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid training
- Wellness program
Quick Apply
1d
Clinic Admissions Associate
Action Behavior Centers —Spring, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Warehouse Associate
Wurth Industry USA —Houston, TX
- From $19 an hour
- 10 hour shift
- Ability to walk for extended periods
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
Warehouse Associate
KSI Collision Parts —Houston, TX
- $19 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Health savings account
- Paid holidays
Quick Apply
MK Houston PT Stock Associate
Michael Kors —Cypress, TX
- Part-time
- 1 year
- Entry level
- Retail sales
- Flexible schedule
Seasonal Warehouse Associate, Tomball - Part Time
Macy’s —Tomball, TX
- $15.75 - $23.18 an hour
- Part-time
- No education required
- No experience needed
- English
- Store discount
- Paid holidays
3d
Sales Associate - Part-Time
Calvin Klein —Cypress, TX
- Part-time
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
- Paid holidays
- Disability insurance
Shipping Associate-HOU
Southwest Accessory Group —Houston, TX
- $18 an hour
- 8 hour shift
- English
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Sales Associate
Cole Haan —Cypress, TX
- $13 - $17 an hour
- Weekends as needed
- Merchandising
- English
- Cash register
- Paid holidays
- Employee discount
Quick Apply
6d

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support associate jobs near cypress, tx

Customer Care Associate (100% Remote)

Visualutions, Inc. -
Spring, TX

Quick Apply

Job Details

Full-time
$21 - $25 an hour
13 days ago

Qualifications

Customer communication
Spreadsheets
Incident Escalation
Productivity software
Escalation handling
Excel data analysis

Full Job Description

Customer Care Associate Job Description

Position Summary

The Customer Care Associate supports Revenue Support by documenting customer and internal requests, reviewing medical/dental explanation of benefits (EOB)/electronic remittance advice (ERA) and billing-related information, tracking follow-up, and routing issues to the right owner. This role keeps revenue support work organized, visible, and moving forward through accurate documentation, clear communication, intermediate Excel use, and effective navigation of healthcare billing platforms.

Qualifications

Required

Minimum of 2 years of experience working with medical Explanation of Benefits (EOB) documents, healthcare billing support, payer follow-up, revenue cycle support, or related healthcare operations.
Intermediate Microsoft Excel skills, including the ability to sort, filter, organize, review, and summarize data accurately.
Ability to navigate at least one major healthcare billing platform, such as Epic, eClinicalWorks, athenahealth, orIntergy.
Strong written and verbal communication skills, with the ability to document issues, status updates, and next steps clearly.
Strong organization, follow-through, and attention to detail while managing multiple priorities and deadlines.
Ability to work independently, complete assigned tasks on time, and escalate questions, risks, or unresolved issues appropriately.
Proficiencywith Microsoft Office and ability to learn internal systems, customer support tools, and workflow platforms.

Preferred

Experience inhealthcareIT, payer support, enrollment, credentialing, EDI, or customer support.
Familiarity with CRM, ticketing, helpdesk, or workflow management systems.
Experience preparing customer call materials, documenting meeting notes, tracking action items, or coordinating follow-up across teams.

Key Responsibilities and Expected Performance Outcomes

Key Responsibilities

Review assigned customer and internal requests, document the issue clearly, andidentifythe next step needed to move work forward.
Respond to customer and internal inquiries withtimely, professional, andaccuratecommunication.
Review medical EOB and billing-related information to supportaccuratedocumentation, routing, and follow-up.
Prepare customer call agendas, organize discussion items, and document notes, action items, owners, and next steps.
Track assigned follow-up items through completion and escalate delays, missing information, unclear ownership, or unresolved issues promptly.
Maintainaccuraterecords in the appropriatesystemsso requests, status updates, decisions, and follow-up needs are easy tolocateand understand.
Route Revenue Support-related items to the correct internal owner based on established processes and escalation pathways.
Escalate complex issues involving payer setup, enrollment, credentialing, EDI connectivity, platform access, or unresolved customer support needs withclearcontext.
Use Excel and workflow tools to organize, review, and summarize customer support and revenue-related information.
Build working knowledge ofVisualutionsproducts, customer support processes, healthcare billing platforms, and Revenue Support workflows.

Expected Performance Outcomes

Customer and internal requests are documented accurately, routed appropriately, and followed through to completion or escalation.
EOB and billing-related details are captured with enough context to support effective review and resolution.
Customer calls and internal meetings have clear agendas, notes, action items, owners, and next steps.
Follow-up itemsremainvisible, organized, andcurrentsodelays and unresolved issues are surfaced early.
Revenue Support issues are escalated with clear facts, supporting details, andappropriate urgency.
Records, notes, and status updates areaccurate, organized, and easy for others to understand.
Work supports predictable revenue-related workflows by improving visibility, follow-through, andissuerouting.
The roledemonstratesdependable communication,accuratedocumentation,timelyfollow-up, and sound judgment in daily work.

Core Competencies (Required for All Employees)

Critical Thinking:Reviews customer questions, medical EOB details, billing information, and issue documentation todeterminewhat can be resolved, what needs more information, and what should be escalated.
Interpersonal Skills:Communicates clearly and professionally with customers, peers, and internal teams while building trust through responsiveness and follow-through.
Organizing and Planning:Manages agendas, notes, action items, billing details, and follow-uptasksso workremainsorganized, visible, and on track.
Production:Completes assigned support work accurately and within expectedtimeframeswhile balancing competing priorities.
Dependability:Follows through on commitments, protects confidential information, communicates delays early, and escalates unresolved issues appropriately.
Quality Focus:Maintainsaccuratedocumentation, clear status updates, and consistent follow-up to reduce confusion, rework, and preventable delays.

Quick Apply

Refine Your Search

support associate jobs in cypress, tx

Customer Care Associate (100% Remote)

Stock Associate (Full-time), A|X Outlet

Fulfillment Associate

(USA) Backroom Associate - Sam's Club FT-AM

Front Desk Associate - PT

Merchandise and Stocking Associate

INTERNAL Clinic Admissions Associate

Warehouse Associate

Part-Time Warehouse Associate (Morning Shift/AM)

Warehouse Associate, Tomball - Part Time

(USA) Backroom Associate - Sam's Club

Front Desk Associate FT

Clinic Admissions Associate

Warehouse Associate

Warehouse Associate

MK Houston PT Stock Associate

Seasonal Warehouse Associate, Tomball - Part Time

Sales Associate - Part-Time

Shipping Associate-HOU

Sales Associate

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