Top 359 Customer support representative Jobs in Cypress Tx

Patient Services Representative -Multispecialty (Cypress)
Houston Methodist Specialty Physician Group —Cypress, TX
- Full-time
- Inventory management
- Word processing
- Writing skills
4d
Customer Service Representative
Summit Fire & Security —Houston, TX
- $20 - $30 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Float Patient Service Representative
Solis Mammography —Cypress, TX
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Medical Biller/Claims Processing - Patient Support Representative (Home-Based)
IQVIA —Houston, TX
- $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Work from home
5d
Customer Service Representative
Blindster —Houston, TX
- $20 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Avant Vision Co. —Houston, TX
- $55,000 - $75,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Lions HQ Financial —Richmond, TX
- $3,400 - $6,500 a month
- Part-time
- Hybrid work
- Bilingual
- Sales
- Computer literacy
- Paid time off
- Professional development assistance
Quick Apply
Branch Representative - Cypress Branch
Texas Bay Credit Union —Cypress, TX
- $17 - $22 an hour
- Full-time
- Computer literacy
- Office
- Microsoft Office
Remote Customer Service Representative
VoiceAmaze LLC —Houston, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE III
City of Houston, TX —Houston, TX
- $3,500.80 - $4,291.20 a month
- Full-time
- ASE Certification
- Military
- Pass drug screening
- Disability insurance
- Health insurance
4d
Senior Patient Services Representative -Primary Care Group (Willowbrook)
Houston Methodist Primary Care Group —Cypress, TX
- Full-time
- Inventory management
- Word processing
- Writing skills
11d
Customer Service Representative
HireNow Staffing —Houston, TX
- $25 - $27 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Regional Customer Service Representative
Harris County —Houston, TX
- $24.19 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
- Paid parental leave
- Paid holidays
National Dispatcher & Customer Service Representative CSR
National Courier Express —Houston, TX
- $22 - $23 an hour
- Weekends as needed
- HIPAA
- 11+ years
- Mid-level
- Health savings account
- Paid holidays
Customer Service Agent
DSV —Houston, TX
- $18.48 - $23.10 an hour
- Overtime
- Computer literacy
- Writing skills
- English
Store Support
Home Depot —Cypress, TX
- Entry level
- Time management
Customer Service Representative
ABC Imaging —Houston, TX
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Customer Service Representative
Beckhoff Automation Llc —Houston, TX
- $25 - $28 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
4d
Customer Service Representative
Southend Pharmacy —Houston, TX
- $22 - $26 an hour
- Full-time
- Spanish
- English
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative - State Farm Agent Team Member
Will Washington - State Farm Agent —Houston, TX
- $36,000 - $46,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply

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Patient Services Representative -Multispecialty (Cypress)

Houston Methodist Specialty Physician Group -
Cypress, TX

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Computer operation
Phone communication
Writing skills
In-person customer service
English
Phone customer support
Medical terminology

Full Job Description

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.

FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

One year of healthcare or related experience
Experience in a healthcare related work environment preferred

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Strong customer service, phone and scheduling skills
Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
Knowledge of basic medical terminology

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.

SERVICE ESSENTIAL FUNCTIONS

Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
Generates reports and assists with department correspondence. Provides other administrative assistance as directed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.

FINANCE ESSENTIAL FUNCTIONS

Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Generates and communicates new ideas and suggestions that will improve quality or service.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No

ON-CALL*

- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No

TRAVEL**

**Travel specifications may vary by department**

- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

One year of healthcare or related experience

Company Profile:

Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer support representative jobs in cypress tx

Patient Services Representative -Multispecialty (Cypress)

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Customer Service Representative

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Branch Representative - Cypress Branch

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Senior Patient Services Representative -Primary Care Group (Willowbrook)

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