Customer Service Manager I - II
Entergy Corporation —The Woodlands, TX
- Overtime
- Hybrid work
- Sales
- Public speaking
- Mid-level
Regional Field Service Manager
Benco Dental —Houston, TX
- Full-time
- Hybrid work
- Mid-level
- Presentation skills
- Radiology
- Profit sharing
- Health insurance
Service Manager
Crawfish Cafe —Cypress, TX
- $70,000 - $72,000 a year
- Weekends as needed
- Mid-level
- Cash register
- Human resources
- Health insurance
- Dental insurance
Quick Apply
Client Service Associate Manager
Linscomb Wealth —Houston, TX
- From $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Service Manager - The Woodlands, TX
GOODYEAR —The Woodlands, TX
- Weekends as needed
- 18 years or older
- Heavy lifting
- Sales
- Health insurance
- 401(k)
7d
Service Manager
Sunbelt Rentals, Inc. —Houston, TX
- $71,269.00 - $84,632.65 a year
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Operations Manager
EchoStar —Houston, TX
- $83,950 - $119,900 a year
- Full-time
- Pass drug screening
- Mid-level
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Regional Service Manager, Texas, Kansas and Arkansas
OneWall Communities LLC —Houston, TX
- $85,000 - $100,000 a year
- Full-time
- Construction site
- Research
- Contracts
Quick Apply
13d
Service Manager
United Rentals, Inc. —Houston, TX
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
HVAC Service Manager
Morrow Mechanical —Spring, TX
- $70,000 - $95,000 a year
- Full-time
- Background check
- 5 years
- Residential
- Paid holidays
- Health insurance
Quick Apply
HVAC Team Manager - New Orleans (Relocation Assistance Available)
Keefe's Air Conditioning & Heating, Inc —Houston, TX
- Full-time
- Sales
- Mid-level
- Presentation skills
- Disability insurance
- Relocation assistance
Quick Apply
Service Manager (Bicycle Mechanic)
Epic Cycles —Houston, TX
- $50,000 - $55,000 a year
- Full-time
- Management
- Mechanic experience
- Mid-level
- Health insurance
- Paid time off
Quick Apply
1d
Technical Services Manager Serv
Burckhardt Compression AG —Waller, TX
- Travel
- Organizational skills
- Senior level
Technical Support Engineer - Lead
Expert Computer Solutions —Houston, TX
- From $37.50 an hour
- 8 hour shift
- Background check
- Azure
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Automotive Service Advisor
Group 1 Automotive, Inc. —Houston, TX
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Employee stock purchase plan
Quick Apply
People Advisory Services - Mobility - Tax Manager
EY —Houston, TX
- $110,000 - $229,100 a year
- CPA
- 5 years
- Writing skills
- Paid holidays
- Health insurance
Area Service Manager
Hussmann Corporation —Houston, TX
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
International Tax and Transaction Services - Transaction Tax Advisory Manager - FY26 - HDG #841
EY —Houston, TX
- $141,900 - $295,500 a year
- CPA
- Writing skills
- Research
- Paid holidays
- Health insurance
Community Association Manager [Developer Services]
Goodwin & Company —Spring, TX
- $60,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
Manager of Facilities Management Services
Houston Methodist Willowbrook Hospital —Houston, TX
- Full-time
- Hospital
- Writing skills
- English

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service manager jobs near cypress tx

Customer Service Manager I - II

Entergy Corporation -
The Woodlands, TX

Apply Now

Job Details

Qualifications

Customer communication
Change management
Project management
Task assignment

Full Job Description

Job Title: Customer Service Manager I - II

Work Place Flexibility: Hybrid

Legal Entity: Entergy Texas, Inc.-GTX

***This position may be filled as Customer Service Manager I or II depending on the identified candidates’ qualifications.***

Job Summary Purpose

Responsible for managing portfolio of assigned commercial accounts and maintaining relationships with governmental officials & key constituents; overall responsibility for improving customer service in geographic service territory that includes troubleshooting, recognizing opportunities and creating winning solutions to both customer and company.

Job Duties and Responsibilities

Responsible for developing and implementing account plans for Entergy's managed portfolio of identified critical Large Commercial and Small Industrial customers and large metro Governmental accounts, including rate analysis.
Resolve managed portfolio of customer issues/concerns relative to sales and service reliability
Negotiate and coordinate service and contract activities associated with new and expanding critical commercial & small industrial customers
Coordinate managed account customer service activities associated with Billing, Engineering, Construction, Power Quality, and interact with the Entergy Business Center.
Develop and maintain targeted relationships with political and key community constituents, influential civic associations and small business leaders in large metropolitan municipal markets in the region.
Manage Municipal franchises within the region including community development, local area economic dev. & strategic marketing plans.
Resolve escalated customer issues from regulators, executive complaints, phone center, media, etc. working with Customer Service Support group.
Responsible for media response, communications and other public facing communications within the region.
Support local media relations
Interact with Business & Economic Development group on municipal & co-op investment opportunities.

Minimum education and experience required of the position

CSM I - Bachelor’s degree and minimum 1+ years of experience in customer service, engineering, or operations OR in lieu of degree minimum 5+ years of experience in customer service, engineering, or operations is required.

CSM II - Bachelor’s degree and minimum 3+ years of experience in customer service, engineering, or operations OR in lieu of degree minimum 7+ years of experience in customer service, engineering, or operations is required.

Minimum Knowledge Skills and Abilities

Excellent communication and presentation skills, with media & public speaking experience; Self-starter, change agent with strong project management ability. Strong organizational agility with the ability to delegate work and maintain focus on external role for the region. Must possess a strong technical understanding of operations, service requirements, regulatory regulations, company policies; Requires after hours & weekend availability during normal operations and extended support during storm events.

#LI-HYBRID

Primary Location: Texas-The Woodlands Texas : The Woodlands || Texas : Conroe
Job Function: Corporate
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123883
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Apply Now

Refine Your Search

service manager jobs in cypress tx

Customer Service Manager I - II

Regional Field Service Manager

Service Manager

Client Service Associate Manager

Service Manager - The Woodlands, TX

Service Manager

Operations Manager

Regional Service Manager, Texas, Kansas and Arkansas

Service Manager

HVAC Service Manager

HVAC Team Manager - New Orleans (Relocation Assistance Available)

Service Manager (Bicycle Mechanic)

Technical Services Manager Serv

Technical Support Engineer - Lead

Automotive Service Advisor

People Advisory Services - Mobility - Tax Manager

Area Service Manager

International Tax and Transaction Services - Transaction Tax Advisory Manager - FY26 - HDG #841

Community Association Manager [Developer Services]

Manager of Facilities Management Services

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Primary Location: Texas-The Woodlands Texas : The Woodlands || Texas : Conroe
Job Function: Corporate
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123883
Travel Percentage:Up to 25%

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service manager jobs in cypress tx

I want to receive the latest job alert for service manager in cypress tx

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Primary Location: Texas-The Woodlands Texas : The Woodlands || Texas : Conroe Job Function: Corporate FLSA Status: Professional Relocation Option: Level II Union description/code: NON BARGAINING UNIT Number of Openings: 1 Req ID: 123883 Travel Percentage:Up to 25%

Primary Location: Texas-The Woodlands Texas : The Woodlands || Texas : Conroe
Job Function: Corporate
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123883
Travel Percentage:Up to 25%