Job Details: Serves as the first point of contact for the Raceway division, ensuring a professional and welcoming environment for visitors, customers, and employees. This role coordinates front desk operations and provides administrative support across departments, while supporting onboarding, employee engagement initiatives, and select executive administrative functions such as travel coordination and calendar assistance. The position plays a key role in creating a positive and organized workplace through consistent execution of administrative and engagement-related activities.
Essential Duties & Responsibilities:
Front Desk & Core Administration
- Answers and appropriately routes phone calls; greets and assists visitors
- Receives, sorts, and distributes mail and deliveries
- Maintains front office organization and shared communication areas
- Assists with expense reconciliation
- Coordinates with vendors for office, building, and service needs
- Provides administrative support across departments as needed
- Coordinates travel arrangements (flights, hotels, itineraries) for leadership and visitors as needed
- Assists with executive calendar scheduling and meeting coordination when requested
- Supports preparation for meetings (materials, agendas, logistics)
- Helps ensure effective communication flow between leadership and internal teams
HR Support
- Coordinates logistics for new associate onboarding (scheduling, materials, workspace setup)
- Prepares onboarding materials and ensures required documentation is completed and filed
- Supports new hire orientation activities and first-day experience
- Tracks onboarding checklists and ensures completion and accuracy
- Communicates new hire announcements and supports team integration
- Provides administrative support for employee engagement initiatives (wellness, recognition, events)
- Assists in planning and coordinating company meetings, events, and activities
- Supports communication of internal initiatives and updates
- Maintains consistent cadence of engagement touchpoints and activities
- Helps foster a positive, organized, and engaging workplace environment
Executive and Operational Support:
- Coordinates travel arrangements (flights, hotels, itineraries) for leadership and visitors as needed
- Assists with executive calendar scheduling and meeting coordination when requested
- Supports preparation for meetings (materials, agendas, logistics)
- Helps ensure effective communication flow between leadership and internal teams
Other duties may be assigned
Required Education / Experience/ Skills
- High school diploma required; associate degree preferred
- 2–5 years of administrative, receptionist, or office coordination experience
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy
- Strong interpersonal and communication skill
Technical Skills
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Experience with expense reporting systems preferred
- Familiarity with document management systems and shared drives
Key Measurements
- Gross Margin to Budget
- Net Sales to Budget
- Units to Budget
- Meaningful Follow-ups to Budget
- Lead & Opportunity Disposition within 60 Days of No Activity
- Data Accuracy and Integrity
Travel Requirements
Limited travel may be required for supporting employee engagement.
Salary Range
Competitive Salary Range commensurate with proven experience.
Company Culture:
At Robroy, we pride ourselves on fostering a collaborative, innovative, and inclusive work environment. Our culture is built on mutual respect, trust, continuous learning, and a shared commitment to excellence. We value appreciation and balance, encourage professional growth, and recognize the achievements of our team members.
If you’re excited about this opportunity to join an industry leader and believe you are the perfect fit for our team, we’d love to hear from you. We look forward to reviewing your application and exploring how you can contribute to our continued success.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
