Top 45 Airline customer service agent Jobs in Dallas, Tx

Supervisor Customer Service - DAL
Southwest Airlines —Dallas, TX
- $36.00 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Word processing
- Computer literacy
- Profit sharing
- Health insurance
2d
Airport Customer Service Agent - PT
Unifi Aviation, LLC —Dallas, TX
- $15.15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Airport Customer Service Agent
GAT Airline Ground Support —Dallas-Fort Worth, TX
- From $17 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- 401(k) matching
Quick Apply
Airline Customer Service Representative at DFW Airport - $18.50/hr
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- Health insurance
Part-Time Customer Service Agent - DFW Airport
PrimeFlight Aviation Services Inc —Dallas, TX
- $17 an hour
- Part-time
- Background check
- 18 years or older
- Sales
- Health insurance
- Dental insurance
Quick Apply
Airline Customer Service Representative at DFW Airport (PM/Evening Shift)- $18.50/hr
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- Health insurance
Airport Customer Service Supervisor - DAL DL
Unifi Aviation, LLC —Dallas, TX
- $19.15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
5d
Travel Agent
Skypass Travel —Irving, TX
- $2,500 - $3,000 a month
- 8 hour shift
- Sales
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
10d
Ramp Airport Agent
Envoy Air Inc. —Dallas-Fort Worth, TX
- $17.86 an hour
- Extended hours
- Background check
- 18 years or older
- Customer service
- Paid training
- Health insurance
8d
Airport Ramp Agent PT - DAL DL
Unifi Aviation, LLC —Dallas, TX
- $15.15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Prospect Overnight Baggage Service Agent - DFW
Prospect International Airport Services —Dallas, TX
- $15 an hour
- Overtime
- 18 years or older
- High school diploma or GED
- Outdoor work
- Disability insurance
- Health insurance
TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
ADTRAV Travel Management —Dallas, TX
- $24 - $26 an hour
- 12 hour shift
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Government Travel Consultant
ADTRAV Travel Management —Dallas, TX
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Airport Ramp Agent
GAT Airline Ground Support —Dallas, TX
- From $17 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- 401(k) matching
Quick Apply
Customer Service Representative in Dallas Fort Worth Airport (Spanish Speakers Needed!) - $18.50/hr
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Spanish
- Customer service
- Basic math
Cross-Utilized Airport Agent - Dallas/Fort Worth International Airport (PT)
Contour —Dallas-Fort Worth, TX
- $17.25 - $22.25 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Paid holidays
- 401(k)
Quick Apply
Group Air Agent - Dedicated
ADTRAV Travel Management —Dallas, TX
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Prospect Performance Manager - DFW AA
Prospect International Airport Services —Dallas, TX
- Overtime
- 18 years or older
- Management
- Customer service
- Disability insurance
- Health insurance
Supervisor, Passenger Services
Worldwide Flight Services, Inc. —Dallas-Fort Worth, TX
- $19 an hour
- Weekends as needed
- Bilingual
- Mid-level
- High school diploma or GED
- 401(k)
- Employee discount
Quick Apply
Airport Curbside Concierge Check-in Agent
Metropolis Technologies —Dallas, TX
- $15 an hour
- Full-time
- Basic math
- Criminal background check
- US work authorization
- Disability insurance
- Health insurance

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Supervisor Customer Service - DAL

Southwest Airlines -
Dallas, TX

Apply Now

Job Details

Full-time
$36.00 - $37.50 an hour
2 days ago

Benefits

Profit sharing
Health insurance
401(k) matching

Qualifications

Computer operation
English
Compliance with security regulations

Full Job Description

Department: Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description: *** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Texas.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Supervisor Customer Service position at DAL within the last 12 months.*** Pay & Benefits Pay of $36.00 to $37.50 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
3% Short Term Incentive (STI) bonus to be paid on the base salary in alignment with company performance.
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you’ll love: https://careers.southwestair.com/benefits Job Summary
Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southw e st Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day.

Additional details

The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
Respond to and resolve Customer questions, requests, or complaints
Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
Work with staff planning to build bids that are in line with department’s hourly goals.
Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
Knowledge of applicable Collective Bargaining Agreements and their applications
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
Ability to apply general rules to specific problems to produce answers that make sense
Ability to recognize and address performance and safety concerns in a timely manner
Ability to ensure all equipment is maintained and available for the operation Education
NA
Experience

Fully functioning, broad knowledge in:
Airlines Operation Management
Customer Service
Licensing/Certification
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
Physical Abilities
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
Ability to perform assigned duties in outdoor and inclement weather conditions
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines

Pay amount doesn’t guarantee employment for any particular period.

**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
08/25/2026

Apply Now

Refine Your Search

airline customer service agent jobs in dallas, tx

Supervisor Customer Service - DAL

Airport Customer Service Agent - PT

Airport Customer Service Agent

Airline Customer Service Representative at DFW Airport - $18.50/hr

Part-Time Customer Service Agent - DFW Airport

Airline Customer Service Representative at DFW Airport (PM/Evening Shift)- $18.50/hr

Airport Customer Service Supervisor - DAL DL

Travel Agent

Ramp Airport Agent

Airport Ramp Agent PT - DAL DL

Prospect Overnight Baggage Service Agent - DFW

TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

Government Travel Consultant

Airport Ramp Agent

Customer Service Representative in Dallas Fort Worth Airport (Spanish Speakers Needed!) - $18.50/hr

Cross-Utilized Airport Agent - Dallas/Fort Worth International Airport (PT)

Group Air Agent - Dedicated

Prospect Performance Manager - DFW AA

Supervisor, Passenger Services

Airport Curbside Concierge Check-in Agent

I want to receive the latest job alert for airline customer service agent in dallas, tx

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