Top 83 Collection specialist remote Jobs in Dallas, Tx

Mortgage Collections Specialist - 2+ years experience
Click n’ Close, Inc. —Addison, TX
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Field Data Specialist - Travel position
ID Plans —Dallas, TX
- $24 - $27 an hour
- Full-time
- CAD
- Office
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
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Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —Garland, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Reimbursement Specialist Full Time - Remote within DFW Area
USMD Hospital At Arlington LP —Arlington, TX
- Full-time
- Remote
- Basic math
- Mid-level
- 3 years
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Renewal Specialist - Remote
BRIDGEVIEW MULTIFAMILY LLC —Dallas, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
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9d
CGA Production Support Specialist
Oscar Health —Dallas, TX
- $43,966 - $57,706 a year
- Remote
- Google Workspace
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
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1d
Payor Credentialing Specialist (remote)
Behavioral Health Group —Dallas, TX
- Remote
- Microsoft Outlook
- Computer literacy
- Research
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Senior Specialist, Process Improvement
Oscar Health —Dallas, TX
- $67,813.20 - $89,004.83 a year
- Overtime
- Remote
- Mid-level
- Presentation skills
- Leadership
- Paid parental leave
- Paid holidays
Quick Apply
12d
Accounts Receivable Collection Specialist
Planet Depos —Dallas, TX
- $21 - $23 an hour
- Full-time
- Remote
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Paid holidays
Senior Authorization Specialist
Care Options for Kids —Dallas, TX
- $45,000 - $55,000 a year
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
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3d
Client Solutions Specialist
JCR —Flower Mound, TX
- $26 - $28 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
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Senior Specialist, Issue Management
Oscar Health —Dallas, TX
- $67,813 - $89,004 a year
- Overtime
- Remote
- Mid-level
- Presentation skills
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Lead Operational Execution Support
Blood Cancer United —Dallas, TX
- $28 - $35 an hour
- Weekends as needed
- Remote
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
2d
Customer Retention Specialist - State Farm Agent Team Member
Mark Leal - State Farm Agent —Arlington, TX
- $40,000 - $60,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Revenue Cycle Intergration Support Specialist
BEACON BEHAVIORAL SUPPORT SERVICES —Plano, TX
- Full-time
- HIPAA
- Mid-level
- Analysis skills
Quick Apply
9d
Collision Data Analyst
Advantage Surveillance LLC —Dallas, TX
- $28.50 - $38.50 an hour
- Part-time
- ASE Certification
- Mid-level
- Analysis skills
Quick Apply
Treasury Services Specialist
Texas Republic Bank —Frisco, TX
- $24 - $28 an hour
- Full-time
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Retirement Plan Administration Consultant
Cetera Financial Group —Dallas, TX
- $83,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- Under 1 year
- Paid parental leave
- Paid holidays
Employee Relations Specialist
Weidner Apartment Homes —Irving, TX
- $65,000 - $75,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
9d
Escrow Specialist I
Fay Servicing, LLC —Farmers Branch, TX
- Hybrid work
- Microsoft Excel
- Customer service
- Data analysis skills
- Paid holidays
- Disability insurance
Quick Apply

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Mortgage Collections Specialist - 2+ years experience

Click n’ Close, Inc. -
Addison, TX

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Computer operation
Spanish
Microsoft Outlook
Interpersonal skills
Writing skills
English
Windows
High school diploma or GED
Mortgage debt collection accounts

Full Job Description

Collection Specialist Job Description

Job Title: Collections Specialist

Location: Addison

Summary: The Collections Specialist is the front-line in assisting borrowers resolve financial issues impacting their ability to retain their home. The Collections Specialist assists borrowers with finding solutions for maintaining home ownership as well as exploring loan liquidation options when home retention is not feasible. Our Collections Specialists are expected to engage, understand and advise borrowers of available options to resolve mortgage delinquency and default.

Essential Duties and Responsibilities:

· Initiate live contact with borrowers to determine "reason for default", borrower intent, financial ability to repay mortgage, and to identify potential loss mitigation options/solutions;

· Interview borrowers to understand borrowers’ specific situation and identify and request appropriate documents required for workout review when applicable;

· Access information in multiple systems to inform borrowers of loan workout terms, important dates and deadlines;

· Make "good faith" payment arrangements with borrower to ensure mortgage does not fall further behind while loss mitigation options are being evaluated;

· Notify and inform borrowers of changes to dates/timelines and decisions as they are made;

· Provide information to borrower concerning escalation/complaint procedures and process per CFPB guidelines;

· Efficiently handle a variety of customer inquiries, via phone call and written correspondence, regarding the customer's home mortgage;

Provide excellent customer service in a consistent and professional manner
Completes daily work activities to meet operational requirements and goals;

· Properly documents each customer interaction in the Mortgage Servicing operating system;

· Responsible for minimizing customer impacts and ensuring each customer has a positive interaction with mortgage servicing;

· Prioritize quality and efficiency in resolving customer issues;

· Manages difficult and emotional customer situations

· Ensures compliance with all applicable federal and state mortgage laws, regulations, investor and insurer requirements and CFPB Servicing Guidelines.

· Other duties may be assigned.

Job Competencies:

· Ability to work in a high volume, fast paced environment;

· Must work well under pressure, meeting multiple and sometimes conflicting deadlines;

· Must have demonstrated ability to collaborate and work well with others;

· Must have demonstrated ability to achieve goals;

· Must have demonstrated ability and skillset to provide exceptional customer service;

· Must have excellent verbal and written communication and listening skills;

· Has knowledge of commonly used terminology, concepts and practices and procedures within the mortgage servicing industry;

· Has current knowledge of Mortgage Servicing operating systems and resources

· Has knowledge of FDCPA, TCPA, CFPB Servicing Guidelines and state regulations related to debt collection practices;

· Good business writing and math skills;

· Strong PC skills. Must be proficient in MS Windows, MS Outlook and MS Office Suite.

· Bilingual (English/Spanish) a plus.

Education/Experience:

The ideal candidate will have (2+) years' experience in a Mortgage Servicing industry Collection Call Center; History of reliable attendance; Ability to work a schedule that includes some weekends; must be able to pass background investigation; High school diploma or equivalent required, bachelor's degree preferred.

Physical Demands:

Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S.

Experience:

· Mortgage Servicing Call Center: 2 years (Required)

· Mortgage Servicing Collections: 2 years (Required)

Education:

High school or equivalent (Required)

Language:

English

Bilingual (English/Spanish) a plus.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Click n’ Close, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Experience:

Mortgage Servicing industry collection call center : 2 years (Required)

Work Location: Hybrid remote in Addison, TX 75001

Quick Apply

Refine Your Search

collection specialist remote jobs in dallas, tx

Mortgage Collections Specialist - 2+ years experience

Field Data Specialist - Travel position

Remote Collection Specialist

Reimbursement Specialist Full Time - Remote within DFW Area

Renewal Specialist - Remote

CGA Production Support Specialist

Payor Credentialing Specialist (remote)

Senior Specialist, Process Improvement

Accounts Receivable Collection Specialist

Senior Authorization Specialist

Client Solutions Specialist

Senior Specialist, Issue Management

Lead Operational Execution Support

Customer Retention Specialist - State Farm Agent Team Member

Revenue Cycle Intergration Support Specialist

Collision Data Analyst

Treasury Services Specialist

Retirement Plan Administration Consultant

Employee Relations Specialist

Escrow Specialist I

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