Top 177 Customer advocacy manager Jobs in Dallas, Tx

Regional Director, Rare Disease, Neurology (South Central)
Ultragenyx Pharmaceutical —Dallas, TX
- $225,900 - $279,100 a year
- Full-time
- Remote
- 7 years
- Management
- Bachelor's degree
- Gym membership
Senior Claim Consultant
INSURICA, Inc. —Richardson, TX
- $95,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Writing skills
Service Line Director
Centauri Health Solutions —Texas
- $126,800 - $190,300 a year
- Full-time
- 7 years
- Bachelor's degree
- Senior level
- Paid training
- Wellness program
Quick Apply
Account Manager - Commercial Insurance (Construction/Contractors)
Insurance Office of America, Inc. —Dallas, TX
- $60,000 - $115,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Business development
- Paid holidays
- Health insurance
Quick Apply
8d
Love Promise Customer Experience Manager (DFW Zone)
Subaru of America —Dallas, TX
- $94,800 - $125,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Analysis skills
- Profit sharing
- Health insurance
Senior Manager, Customer Success (R5273)
SHIELD AI —Dallas, TX
- $144,160 - $216,240 a year
- Full-time
- 5 years
- Military
- Office
Customer Service Team Manager
Veritiv —Carrollton, TX
- Full-time
- Hybrid work
- Computer literacy
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Senior Customer Success Manager
PowerSchool Group LLC —Dallas, TX
- $69,700 - $103,200 a year
- 5 years
- Bachelor's degree
- Travel
- Wellness program
- Health savings account
Senior Community Manager
Eleventh Hour Games —Dallas, TX
- On call
- Remote
- Marketing
- 5 years
- Bachelor's degree
Quick Apply
Manager, Customer Success (North America Enterprise)
Wrike —Dallas, TX
- $130,000 - $166,000 a year
- Hybrid work
- 5 years
- Analysis skills
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Manager, Service Operations
CVS Health —Farmers Branch, TX
- $60,300 - $132,600 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
6d
Customer Success Manager
Cyberbit —Dallas, TX
- Full-time
- 5 years
- Analysis skills
- Product management
Quick Apply
Research Grants Manager
Susan G. Komen —Dallas, TX
- $60,000 - $77,000 a year
- Full-time
- Remote
- Doctoral degree
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Customer Success Manager (Public Sector & Endpoint Security) - Dallas, Texas
Zimperium —Dallas, TX
- Full-time
- Computer Science
- Sales
- Bachelor of Science
Service Delivery Specialist
Amadeus IT Group —Irving, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- Paid holidays
- Health insurance
Customer Success Manager
Voxai Solutions Inc —Coppell, TX
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Customer Success Manager
Kofile Technologies —Dallas, TX
- Contract
- Remote
- AWS
- Product management
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
2d
Enterprise Customer Success Manager - GridGain
MariaDB plc —Dallas, TX
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Manager, Employee Benefits Client Management
The Standard —Dallas, TX
- From $100,000 a year
- Full-time
- Background check
- Office
- Fair chance
- Paid parental leave
- Paid holidays
Mid-Market Customer Success Manager
Harvey —Dallas, TX
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Training & development
- Health insurance
- Dental insurance

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Regional Director, Rare Disease, Neurology (South Central)

Ultragenyx Pharmaceutical -
Dallas, TX

Apply Now

Job Details

Full-time
$225,900 - $279,100 a year

Benefits

Gym membership

Qualifications

Biotechnology
Management
Professional ethics
Coaching
Talent management
Regulatory compliance
Account development
Team development
Bachelor's degree
Pharmaceutical company experience
Field sales experience
Leading team collaboration initiatives
Cross-functional team management
Cross-functional communication

Full Job Description

Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

The Regional Director (RD), Neurology, will lead a team of UltraCare Liaisons (UCLs) responsible for the successful launch, commercialization, and growth of Ultragenyx's Neurology portfolio. This leader will establish a high-performing team culture that aligns with Ultragenyx values and is focused on patient impact, compliance, accountability, and execution excellence. The RD will drive regional business performance through strategic planning, coaching, customer engagement, and cross-functional collaboration while supporting access and adoption within the rare neurology community. The Regional Director will report directly to the National Field Leader, Neurology.

The territory for this role includes: Dallas, Houston, Kansas City, New Orleans, Phoenix, San Antonio, and St. Louis.

Work Model:

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

Recruit, develop, coach, and retain a high-performing, diverse team of Neurology-focused commercial field professionals.
Lead regional business planning and execution to achieve launch, growth, and performance objectives aligned with national commercial strategy.
Drive launch readiness and post-launch execution, ensuring excellence in customer engagement, account planning, and team preparedness.
Coach field team members through regular field visits, performance reviews, and development planning to strengthen capabilities and execution.
Ensure team expertise in rare neurologic diseases, patient identification, treatment pathways, market access, reimbursement, and site-of-care dynamics.
Build and maintain strategic relationships with healthcare providers, Centers of Excellence, integrated health systems, advocacy organizations, and other key stakeholders.
Partner cross-functionally with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Operations, and other stakeholders to optimize patient access and business outcomes.
Analyze market trends, competitive activity, customer insights, and business performance data to inform regional strategy and decision-making.
Manage regional resources, budgets, meetings, training initiatives, and commercial activities in compliance with company policies and industry regulations.
Foster a patient-first, compliant, and collaborative culture while leading organizational change, innovation, and continuous improvement.

Requirements:

Bachelor's degree required; advanced degree preferred.
7+ years of pharmaceutical, biotechnology, rare disease, or specialty field leadership experience with a track record of commercial success.
Rare disease experience required; rare neurology experience strongly preferred.
Experience launching and/or commercializing highly specialized therapies, including ASO, gene therapy, or other advanced treatments, preferred.
Demonstrated success building, coaching, and developing high-performing teams while promoting accountability, compliance, and talent growth.
Strong understanding of rare disease patient journeys, diagnosis pathways, treatment administration, reimbursement, market access, and site-of-care considerations.
Experience working with academic medical centers, Centers of Excellence, infusion networks, multidisciplinary care teams, and complex healthcare systems preferred.
Proven ability to develop and execute strategic account plans and translate data-driven insights into actionable business strategies.
Strong cross-functional leadership, collaboration, and influencing skills, with the ability to navigate ambiguity in a fast-paced environment.
High ethical standards, strong business acumen
Approximately 60–70% travel is required including overnight travel as needed

#LI-MD1 #LI-Remote

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

Generous vacation time and public holidays observed by the company

Volunteer days

Long term incentive and Employee stock purchase plans or equivalent offerings

Employee wellbeing benefits

Fitness reimbursement

Tuition sponsoring

Professional development plans

Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at [email protected].

See our CCPA Employee and Applicant Privacy Notice.

See our Privacy Policy.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: [email protected].

Apply Now

Refine Your Search

customer advocacy manager jobs in dallas, tx

Regional Director, Rare Disease, Neurology (South Central)

Senior Claim Consultant

Service Line Director

Account Manager - Commercial Insurance (Construction/Contractors)

Love Promise Customer Experience Manager (DFW Zone)

Senior Manager, Customer Success (R5273)

Customer Service Team Manager

Senior Customer Success Manager

Senior Community Manager

Manager, Customer Success (North America Enterprise)

Manager, Service Operations

Customer Success Manager

Research Grants Manager

Customer Success Manager (Public Sector & Endpoint Security) - Dallas, Texas

Service Delivery Specialist

Customer Success Manager

Customer Success Manager

Enterprise Customer Success Manager - GridGain

Manager, Employee Benefits Client Management

Mid-Market Customer Success Manager

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