Top 486 Director of front Jobs in Dallas, Tx

Director of Customer Growth & Success
Givelify —Dallas, TX
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Paid time off
3d
Executive Front Office Coordinator, President's Office
UT Southwestern —Dallas, TX
- Full-time
- Office
- University
- Front desk
- Paid parental leave
- Paid holidays
Director of Front Office
The Knox —Dallas, TX
- Weekends as needed
- Residential
- Mentoring
- Computer skills
Quick Apply
2d
Director of Rooms
Omni Hotels & Resorts —Dallas, TX
- Weekends as needed
- Hotel
- Analysis skills
- Bachelor's degree
Quick Apply
Administrative Assistant
PepsiCo —Dallas, TX
- $45,900 - $73,250 a year
- Holidays
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health insurance
4d
Director of Membership Operations
PopStroke —Plano, TX
- 7 years
- Senior level
- Leadership
- Paid holidays
- Health insurance
Store Manager Unassigned
Walgreens —Dallas, TX
- $24.04 - $43.27 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- On-the-job training
Associate Director, Operations Program Manager (onsite)
Collins Aerospace —Richardson, TX
- $157,200 - $298,800 a year
- Full-time
- Travel
- In-person
- Senior level
- Paid holidays
- Loan repayment program
11d
Regional Director
PEARL STREET DENTAL GROUP —Dallas, TX
- 7 years
- Dental office
- Senior level
- Health insurance
- Dental insurance
Director of Housekeeping
Virgin Hotels Dallas —Dallas, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- Inventory management
Quick Apply
3d
Team Member - Front of House
Chick-fil-A —Dallas, TX
- $14 - $16 an hour
- Part-time
- Customer service
- Quick service & fast food restaurant
- 16+ years old
- Paid training
- Health insurance
Quick Apply
Fast Casual Server
The Bread Club —Dallas, TX
- $18 - $24 an hour
- Weekends as needed
- Fast casual restaurant
- High school diploma or GED
- In-person
Quick Apply
11d
Executive Director, Chase Auto Customer and Client Experience Strategy
JPMorganChase —Plano, TX
- Full-time
- Bachelor of Science
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Administrative Senior Assistant
AlixPartners —Dallas, TX
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
CONCIERGE/RECEPTIONIST PRN
Discovery Village North Dallas —Dallas, TX
- $17 - $18 an hour
- PRN
- Background check
- Computer literacy
- Administrative experience
Quick Apply
Dual Director of Sales
Holiday Inn Express and Suites/AC Hotel —Irving, TX
- $60,000 - $85,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- 5 years
- Health insurance
- Paid time off
Quick Apply
Senior Accounting Manager
Solidion Technology, Inc. —Dallas, TX
- $100,000 - $140,000 a year
- Full-time
- Management
- CPA
- Research
- Health insurance
- Dental insurance
Quick Apply
Radiology Technologist RT/CT Technologist
Total Care —Arlington, TX
- 12 hour shift
- CPR Certification
- Vital signs
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Radiology Technologist RT/CT Technologist
Total Care —Cedar Hill, TX
- Part-time
- CPR Certification
- Blood sampling
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
Radiologic Technologist/CT Technologist
Total Care —Frisco, TX
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
2d

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Director of Customer Growth & Success

Givelify -
Dallas, TX

Apply Now

Job Details

3 days ago

Benefits

Paid time off

Qualifications

Customer communication

Full Job Description

Director of Customer Growth & Success

Givelify is a fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 2 million generous donors, we've helped more than 80,000 nonprofits and places of worship raise over $7.5 billion. Together, they're changing their world with kindness and generosity.

Inc. 5000, the Stevies® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters.

Make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.

About your role:

As Director of Customer Growth & Success, you'll lead the team that helps churches and nonprofits grow their giving through Givelify. You'll drive outcomes like higher customer adoption rates, strong CSAT scores, and increased donor engagement. You'll oversee strategy and execution for high-touch engagement, ensuring Customer Success Managers (meet targets such as Executive Business Review completion, no-show reduction, and number of customer touches. You'll track key KPIs—product adoption, retention, and CSAT—and champion customer advocacy by surfacing insights, elevating the voice of the customer, and building strong, trust-based relationships with customers.

Your team:

In this position, you'll lead a team of passionate Customer Success Managers who support churches and nonprofits. The team is collaborative, mission-driven, and focused on customer engagement, digital giving growth, and delivering a world-class customer experience.

The Director of Customer Growth & Success will get to:

Drive strategy and execution for high-touch customer engagement across the customer success team

Own and improve key KPIs:

- Product Adoption Rate
- Customer Retention Rate
- # Of Donors using the product
- CSAT (Customer Satisfaction Score)
- Customer Engagement Rate
- EBR Scheduling and Completion Rate and No-Show Reduction
- Number of High-Quality Customer Touches
Champion and scale customer success enablement programs (e.g., EBR playbooks, objection handling, success frameworks)
Analyze and act on customer health insights to retain, grow, and segment accounts
Operationalize the voice of the customer—turning feedback into product, process, and messaging improvements
Collaborate with Product, Revenue Ops, Marketing, and Support to deliver a connected customer experience
Pilot and evolve strategic programs on the Customer Success raodmap
Represent Customer Success in executive forums, planning cycles, and strategic initiatives

To be successful in this role, you'll also:

Use data and customer insights to guide strategy and course-correct quickly
Coach and support CSMs with clear performance expectations and growth paths
Maintain strong executive relationships with key customers
Serve as a strategic thought partner on retention, growth, and product feedback
Contribute to company-wide planning with customer-centric insights and success metrics

Your experience:

MBA, or Master's Degree is highly preferred; otherwise, Bachelor's Degree plus relevant Customer Success Certification(s)
5+ years of experience in Account Management, Customer Success and Growth at a company with a usage-based pricing revenue model
2+ years leading customer-facing teams with measurable performance metrics
Strong background in high-touch customer engagement and success planning
Proven track record managing KPIs tied to retention, engagement, CSAT, and program adoption
Exceptional communication, coaching, and strategic thinking skills
Experience working cross-functionally with Product, Ops, and Marketing teams
Familiarity with tools like Salesforce, Gong, and customer health scoring frameworks
Passion for helping mission-based organizations grow their impact
Background in faith-based, nonprofit, or values-aligned organizations is a plus

Your superpowers:

Strategic thinker with a bias toward action and measurable outcomes
Empathetic leader who can coach, inspire, and hold a team accountable
Exceptional communicator and trusted customer advisor
Operationally savvy with an eye for improving systems and processes
Passionate about helping people do more good in the world

Our culture:

We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry's most inclusive and purpose-driven workplaces.

We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.

At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.

About Givelify

Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it's the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart's impulse to do good with award-winning products and experiences. A global community of over 2 million generous people supports their favorite churches, places of worship, nonprofits, and causes with over $7.5 billion in donations across more than 80,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 135,000 verified, authentic reviews with an average 4.9 out of 5-star rating. Learn more at Givelify.com.

Ready to build world-class products?

Apply below!

Apply Now

Refine Your Search

director of front jobs in dallas, tx

Director of Customer Growth & Success

Executive Front Office Coordinator, President's Office

Director of Front Office

Director of Rooms

Administrative Assistant

Director of Membership Operations

Store Manager Unassigned

Associate Director, Operations Program Manager (onsite)

Regional Director

Director of Housekeeping

Team Member - Front of House

Fast Casual Server

Executive Director, Chase Auto Customer and Client Experience Strategy

Administrative Senior Assistant

CONCIERGE/RECEPTIONIST PRN

Dual Director of Sales

Senior Accounting Manager

Radiology Technologist RT/CT Technologist

Radiology Technologist RT/CT Technologist

Radiologic Technologist/CT Technologist

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