Top 90 Enrollment and eligibility representative Jobs in Dallas, Tx

Mane Desk Representative (HR Title: Enrollment Resources Representative)
Southern Methodist University —Dallas, TX
- $24.11 an hour
- Extended hours
- Spanish
- Microsoft Outlook
- Data analysis skills
- Health insurance
- Dental insurance
Billing and Credentialing Specialist
Madea Home Care Services —Dallas, TX
- $23 - $25 an hour
- Full-time
- Nursing
- Pass drug screening
- HIPAA
Quick Apply
10d
SSA Case Assistance Navigator - Call Center
North Texas Food Bank —Dallas, TX
- $19 - $22 an hour
- Weekends as needed
- Spanish
- HIPAA
- English
Quick Apply
QA Engineer
Brown & Brown —Plano, TX
- $80,000 a year
- Full-time
- 7 years
- DevOps
- SQL
- Employee stock purchase plan
- Paid holidays
Specialty Pharmacy Intake & Authorization Coordinator
BHI, LLC —Farmers Branch, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Quick Apply
11d
Senior Conduct Officer
University of North Texas - Dallas —Dallas, TX
- Full-time
- Research
- 3 years
- University
14d
WellMed Growth Associate | Dallas-Fort Worth Market
Optum —Irving, TX
- $72,800 - $130,000 a year
- Full-time
- Hybrid work
- Spanish
- Pass drug screening
- English
Quick Apply
Adjunct Faculty Assistant: Fall 2026-Spring 2027
University of North Texas - Dallas —Dallas, TX
- $500 a day
- Multiple hires
- Classroom
- 5 years
- Writing skills
Claims Adjuster
Brown & Brown —Dallas, TX
- Full-time
- Bilingual
- Mid-level
- 1 year
- Employee stock purchase plan
- Paid holidays
1d
SQL Server Database Administrator
Brown & Brown —Plano, TX
- Full-time
- Computer science
- Computer Science
- DevOps
- Employee stock purchase plan
- Paid holidays
CDL Admissions Representative
Sage Truck Driving School —Dallas, TX
- $20 - $23 an hour
- Full-time
- School experience
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Specialty Pharmacy Intake & Authorization Coordinator
Basic Home Infusion —Farmers Branch, TX
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply
10d
Admissions Representative
Milan Institute —Plano, TX
- Mid-level
- High school diploma or GED
- University
- Paid holidays
- Health insurance
Quick Apply
Geographic Sales Leader - Property and Casualty
Brown & Brown —Plano, TX
- $200,000 - $300,000 a year
- Full-time
- Business Administration
- Senior level
- Business
- Employee stock purchase plan
- Paid holidays
HR Benefits Specialist
BayMark Health Services —Lewisville, TX
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health insurance
Regional Vice President
Specialized Education Services —Dallas, TX
- $160,000 - $190,000 a year
- Full-time
- School experience
- Travel
- Recruiting
- Relocation assistance
- Health insurance
Quick Apply
Appearance Adjuster
Brown & Brown —Dallas, TX
- Full-time
- Bilingual
- Mid-level
- Communication skills
- Employee stock purchase plan
- Paid holidays
Family Wellness Field Specialist- Dallas TX
Nalu Federal —Dallas, TX
- Choose your own hours
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
1d
Dynamics 365 Developer - 2
Brown & Brown —Plano, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
Credentials Liaison Specialist
Bracane Co —Plano, TX
- Nursing
- 5 years
- Pass drug screening
Quick Apply

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Mane Desk Representative (HR Title: Enrollment Resources Representative)

Southern Methodist University -
Dallas, TX

Apply Now

Job Details

Full-time
$24.11 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

Confidential information handling
Microsoft Outlook
Spreadsheets
In-person customer service
De-escalation techniques
Conflict de-escalation
High school diploma or GED

Full Job Description

Mane Desk Representative (HR Title: Enrollment Resources Representative) - (PRO00000364)

Description

Hourly Range:

$24.11 per hour

About SMU:

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Mane Desk Representative contributes to a culture that supports customer service, student satisfaction, retention, and student success. This position is a first level contact for students and other visitors via phone, ticketing system or in person by giving accurate and timely answers to questions about enrollment and registration, financial aid, billing and payments, and other related services. The Representative facilitates referral to academic advising, health services, student groups, academic schools, orientation, housing, dining and others. The Representative is responsible for understanding processes, procedures, events, deadlines and software for each department in the Division of Enrollment Services, and utilize tools to assist students in navigating confidential student information across multiple systems.

Essential Functions:

Provide high level of service to students/families in person, on the phone, or the ticketing system. Responsible for answering questions, providing general information, researching solutions, and solving issues related to financial aid, enrollment, admissions, academic records, billing, and payments. Maintain knowledge and training of all Enrollment Services activities.
Provide general financial aid information and instruction to students/families. Answer questions about University, state, and federal aid programs. Educate students/families on where to find information online. Provide deadlines, instructions and training to students/families to ensure submission of requirements on their account. Continually train to stay up to date on policy changes.
Guide students/families through billing statements, refunds, payment plans, government forms and other financial transactions. Explain charges, deadlines, and share student account resources.
Answer questions about the first-year and transfer application process, track application status, help schedule campus visits, answer general questions about academic scholarships, and verify that desired academic programs are available. Understand details of Admission events, processes and deadlines.
Provide information about obtaining a certification of enrollment, logistics of academic ceremonies, degrees, enrollment, advising and grading. Assist with obtaining a transcript as a student or a third party. Explain how to drop classes, withdraw or explain the process to request first-year repeat, and direct to the appropriate forms. Advise on the Family Education Rights and Privacy Act of 1974.
d division and team meetings, and participate in ongoing training activities. Assist with entering customer service data, and updating reports or spreadsheets. Make recommendations for process improvement to continually elevate service level for students. Requires analysis and compilation of data from a variety of sources.
Responsible for understanding and interpreting the needs of students and providing support across all enrollment services areas. Responsible for whole student case creation and routing, utilization of available tools and follow-up/escalation as appropriate. Stay familiar with campus activities, academic programs, maps, buildings, parking info and campus contacts to aid with questions outside of Enrollment Services.
Extended hours as needed during high-volume times. Evenings and weekends are mandatory throughout January, July, and August.

Qualifications

Education and Experience:

A High School diploma or equivalent is required. A Bachelor's degree is preferred.

A minimum of three (3) years of experience is required. Experience working in customer service is required. Experience working and learning in a fast-paced environment is also required. Experience working in higher education is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate ability to be punctual and follow detailed instructions is required.

Candidate must be able to maintain confidentiality.

Candidate must possess the ability to work under pressure and de-escalate situations.

Candidate familiarity with a high-volume, multi-line call center is preferred.

Candidate ability to speak Spanish is preferred.

Candidate must be proficient in Microsoft Outlook, Excel, PowerPoint and Word. Familiarity with PeopleSoft, QuikPay/Nelnet, CampusLogic and Slate is preferred. Ability to quickly learn new software is a plus.

Physical and Environmental Demands:

Sit for long periods of time
Bend, squat, stand
Push/pull
Carry/lift 25 lbs.
Handle objects (dexterity)

Deadline to Apply:

This position is open until filled

EEO Statement:

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Student Services

Organization: Provost - Other

Schedule: Regular

Shift: Staff

Employee Status: Entry Level

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Apr 9, 2026, 3:28:53 PM

Apply Now

Refine Your Search

enrollment and eligibility representative jobs in dallas, tx

Mane Desk Representative (HR Title: Enrollment Resources Representative)

Billing and Credentialing Specialist

SSA Case Assistance Navigator - Call Center

QA Engineer

Specialty Pharmacy Intake & Authorization Coordinator

Senior Conduct Officer

WellMed Growth Associate | Dallas-Fort Worth Market

Adjunct Faculty Assistant: Fall 2026-Spring 2027

Claims Adjuster

SQL Server Database Administrator

CDL Admissions Representative

Specialty Pharmacy Intake & Authorization Coordinator

Admissions Representative

Geographic Sales Leader - Property and Casualty

HR Benefits Specialist

Regional Vice President

Appearance Adjuster

Family Wellness Field Specialist- Dallas TX

Dynamics 365 Developer - 2

Credentials Liaison Specialist

I want to receive the latest job alert for enrollment and eligibility representative in dallas, tx

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