Company Overview:
ChocXO Chocolatier LLC is a fast-growing, premium North American chocolate manufacturer redefining how modern food manufacturing is built and scaled. Privately owned, well-capitalized, and founder-led, we operate at the intersection of branded CPG, contract manufacturing, innovation, and sustainability — with the freedom to invest long-term and do things the right way.
In the past year alone, we have:
- Scaled from one manufacturing site to three
- Expanded our brand portfolio, including the mission-driven Endangered Species Chocolate
- Invested heavily in new capacity, automation, and enterprise-grade systems
- Begun construction on a next-generation manufacturing campus in Rockwall, Texas
Our manufacturing footprint includes:
- Delta, British Columbia – 60,000 sq. ft. fully automated, SQF Level 3 flagship
- Indianapolis, Indiana – 35,000 sq. ft. facility, home of Endangered Species Chocolate
- Rockwall, Texas – 225,000 sq. ft. state-of-the-art manufacturing and distribution complex opening in 2026
We are now entering the most important phase of our growth: institutionalizing excellence. This is the shift from growth powered by heroics to growth powered by systems, discipline, and repeatability.
Report to: Plant Manager
Role Summary: The Supervisor is responsible for managing production lines, directing daily activities, scheduling and training of the production employees. This position is also responsible for developing and implementing safe operating procedures and maintaining labor costs. The Supervisor will ensure that all health and safety, HACCP and food safety requirements are met.
Responsibilities:
· Meeting scheduled production targets including line efficiencies, yields, and labour costs.
· Manage schedule for production team members
· Ensure all required documentation is correct, complete and ready for a production start-up
· Develop, execute and maintain standard operating procedures, work instructions and one-point lessons related to the production floor activities
· Ensure production staff are adhering to process control methods
· Oversee changeovers with necessary crew and maintenance personnel.
· Coordinate with procurement to ensure the necessary packaging supplies are available for the next production run.
· Coordinate the next day’s activities, ensuring the lines are ready to run at the scheduled start time.
· Minimize indirect labor through planning for downtime such as changeovers, and having alternate work available
· Conduct inventory management through the return of goods back to the warehouse such as leftover packaging, rework, and hold products. Control and maintain minimum inventory of consumable materials
· Leading R&D trials, record results & submit necessary documentation to quality team for filing
· Facilitating continuous improvement through effective problem solving, internal auditing, training, and communication strategies.
· Assisting in determining capital requirements and implementation of capital projects.
· Verify that all required documentation is completed, accurate and done timely at the end of the shift
· Establishes the processes to improve the effectiveness of the SQF, GFCO, Organic and Kosher Systems to demonstrate continuous improvement
· Understand, participate in and supports HACCP Plan maintenance and changes implementation
· Ensure and verify that all staff has a complete working understanding of the required food safety and quality policies and procedures including Occupational Health & Safety, HACCP and SQF codes requirements
· Arrange and implement required training (safety, food safety and food quality) keep it up to date and ensure the completion of competence and training records for department employees. Complete training verification checks to ensure the training efficiency.
· Assists the Production Manager with a change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models.
· Manage a team of production employees, including delegation, training, performance evaluation, and disciplinary actions.
· Ensuring and promoting a safe and healthy work environment through leading by example, training, assisting the JHSC, corrective actions, discipline, training and effective supervision of the production staff.
· Implement cross training of staff in times of absence.
Required Knowledge, Skills and Abilities:
· Bachelor’s degree in food science, food technology, or manufacturing engineering, or in a similar discipline, or related experience
· Minimum of five (5) to eight (8) years of supervisory experience in a production/manufacturing environment and with heavy employee management
· Previous experience in the food industry
· Proven track record of continuous improvement successes and efficiencies; familiar with lean manufacturing principles including: 5-S, Six Sigma and Root Cause Analysis
· Familiarity with food safety/GMP standards including HACCP
· Leads by example – displays expected leadership qualities and values of the company.
· Delegation -Delegating tasks to the right employee, department, or team.
· Teamwork - building an inclusive workforce.
· Positivity - be on board with the direction of the company.
· Communication - able to clearly and professionally communicate to others. Able to provide honest and effective feedback and able to professionally approach disagreements or difficult conversations.
· Listening – Actively listens to others to indicate others are heard and opinions are valued.
· Emotional Intelligence – Having emotional awareness; the ability to harness emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes regulating own emotions and cheering up or calming down other people.
· Decision making – Able to solve problems and make fact-based decisions in a timely manner.
· Collaboration - Promotes collaboration by unifying teams, setting common goals and incentivizing collaborative working.
· Flexibility – Ability to adapt own management style to the diverse needs within their team.
Working Conditions:
· Majority of the time will be spent on production floor
· Must wear protective clothing, such as coats, hair nets and safety shoes when on the production floor
· Exposure to machinery sounds and loud noise levels
· Ability to push, pull, bend and lift boxes and lift up to 45lbs
Pay: $80,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Location:
- Rockwall, TX 75032 (Required)
Work Location: In person
