Top 348 Patient representative Jobs in Dallas, Tx

Patient Access Representative
The Center for Cancer and Blood Disorders —Dallas, TX
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Free parking
- Health insurance
Quick Apply
Ortho Patient Concierge
Jefferson Dental Clinic —Dallas, TX
- $13 - $15 an hour
- Full-time
- CPR Certification
- Dental office
- Microsoft Excel
- Health insurance
- Dental insurance
14d
Patient Concierge
Jefferson Dental Clinic —Carrollton, TX
- $13 - $16 an hour
- Full-time
- CPR Certification
- Dental office
- Microsoft Excel
- Health insurance
- Dental insurance
Medical Assistant/Patient Representative
Methodist Health System —Allen, TX
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Wellness program
- Health insurance
Medical Assistant/Patient Services Representative
Methodist Health System —Mansfield, TX
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Wellness program
- Health insurance
Patient Service Representative
Methodist Health System —Dallas, TX
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Wellness program
- Health insurance
Patient Service Representative
Metroplex Care Group —Dallas, TX
- $18 - $22 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Writing skills
Quick Apply
PRN Patient Service Representative
Envision Radiology —Dallas, TX
- $17.70 - $21.30 an hour
- Part-time
- High school
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
12d
Patient Access Rep I, PRN
UT Southwestern —Dallas, TX
- Part-time
- Inventory management
- HIPAA
- High school diploma or GED
- Paid parental leave
- Paid holidays
6h
Medical Assistant/Patient Services Representative
Methodist Health System —Mansfield, TX
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Wellness program
- Health insurance
Patient Financial Representative Senior - Patient Financial Services
Christus Health —Irving, TX
- Full-time
- High school diploma or GED
- Trade school
- Senior level
Patient Account Representative - Medicare, Medicaid, Commercial Claims
Guidehouse —Lewisville, TX
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
14d
Patient Services Representative
Fertility Specialists of Texas —Dallas, TX
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
Patient Access Representative Job
Prism Health North Texas —Dallas, TX
- Spanish
- Microsoft Excel
- Microsoft Outlook
Patient Access Representative - Population Health
Christus Health —Irving, TX
- 8 hour shift
- Hospital
- High school diploma or GED
- Organizational skills
Patient Service Representative
Touchstone Medical Imaging —Dallas, TX
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
14d
Patient Service Representative
Vista Physical Therapy —Richardson, TX
- $18 - $20 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
Patient Access Representative (PRN NIGHTS)
White Rock Medical Center LLC —Dallas, TX
- PRN
- Hospital
- HIPAA
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Representative
Methodist Health System —Arlington, TX
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Medical Assistant / Patient Service Representative
Methodist Health System —Dallas, TX
- Full-time
- CPR Certification
- BLS Certification
- In-person
- Wellness program
- Health insurance

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Patient Access Representative

The Center for Cancer and Blood Disorders -
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Administrative experience
High school diploma or GED
Medical administrative support
Medical records

Full Job Description

We want you to join our team! The Center for Cancer and Blood Disorders has more than 60 cancer specialists and 400 healthcare professionals representing many different areas of medical and administrative services across 22 locations throughout North Texas. Candidate will be based in Dallas, but must be willing to travel to Plano and McKinney locations to provide coverage if needed.

JOB DESCRIPTION:

Under the general direction of the Patient Access Manager, the Patient Access Representative is responsible for performing a variety of administrative duties for the providers and staff of “The Center”. This may include, but not limited to, technical support for on-line assistance, answering general questions about services “The Center” provides, forwarding messages to triage, routing calls to physician offices for scheduling assistance and escalating complaints to the appropriate supervisor for assistance. Responds positively to change and demonstrates the ability to be flexible in the work environment, including changes in job functions, patient volumes, and working hours. Takes on the initiative to learn new skills and is willing to participate and share expertise. Performs daily activities of assigned patient access areas, call center operations, front-desk check-in and co-pay collection activities.

● Performs all required patient check-in duties; verifying demographic and financial information while maintaining HIPAA at all times

● Collects co-pays and deductibles as required and provides support services to patients and medical staff upon request

● Responds to and resolves routine inquiries, complaints and concerns through inbound phone calls and or other electronic requests.

● Ensures a positive and exemplary experience with all customers of “The Center” by focusing on customer satisfaction and resolution.

● Provide accurate, valid and complete information to customers of “The Center” by using the right methodologies and tools provided

● Ability to identify emergency situations and remaining calm; providing a professional demeanor at all times

● Quickly escalate priority issues to the appropriate clinical personnel or Patient Access Manager, providing pertinent information based on facts and not emotions.

● Ability to document all customer phone interactions accurately to ensure optimal services and outcomes.

● Requests patient medical records upon request; obtaining the proper authorizations

● Maintains files, generates daily payment reports and verifies cash drawer against report.

● Answers incoming patient phone calls, takes messages, and directs escalated calls to the Patient Access Manager

● Other duties as assigned

● Demonstrates an in-depth understanding of standard workflows related to the front desk check-in process and phone operations systems

Customer Service:

· Ensure a high level of customer service in interactions with patients and their families, physicians, staff and vendors by phone and in person

● Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication (verbal/non-verbal) skills, being polite, friendly, patient, and calm under extreme pressure.

● Maintain composure when dealing with emergency situations and responding professionally.

● Effectively communicates with clinical areas and other departments to resolve issues that impact patient care and immediately escalating issues that cannot be resolved to the Patient Access Supervisor and/or Patient Access Manager.

● Acts as a team player.

Quality Assurance

● Maintains a high level of productivity and accuracy for work performed based on departmental standards. Maintains a thorough knowledge of policies, procedures, and standard work ethic within the department to successfully perform duties on a day-to-day basis.

Education, experience and skills required for consideration:

● High School Diploma or equivalent

● At least 1 year front office experience in a clinic or hospital setting preferred

● Medical terminology and electronic medical record experience is preferred.

● Ability to demonstrate competencies such as communication, customer service, initiative, professionalism, stewardship, and teamwork required.

● Previous experience in a fast-paced call center preferred

● Responds positively and remains flexible to a changing work environment

● Adjusts well to changes in job functions, patient volumes, and work hours based on clinic needs

● Maintains commitment to our extraordinary patient care standards and guidelines

● Bilingual preferred

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in dallas, tx

Patient Access Representative

Ortho Patient Concierge

Patient Concierge

Medical Assistant/Patient Representative

Medical Assistant/Patient Services Representative

Patient Service Representative

Patient Service Representative

PRN Patient Service Representative

Patient Access Rep I, PRN

Medical Assistant/Patient Services Representative

Patient Financial Representative Senior - Patient Financial Services

Patient Account Representative - Medicare, Medicaid, Commercial Claims

Patient Services Representative

Patient Access Representative Job

Patient Access Representative - Population Health

Patient Service Representative

Patient Service Representative

Patient Access Representative (PRN NIGHTS)

Patient Representative

Medical Assistant / Patient Service Representative

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