Job Profile
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Principal within PNC's Workforce Identity Engineering organization, you will be based in Farmers Branch, Texas.
This position is not available in all geographic areas.
Needed Qualifications:
- Direct experience with CyberArk or similar privileged access management platforms.
- Strong hands on engineering experience supporting complex enterprise platforms (security, identity, or other mission critical systems).
- Experience implementing or supporting privileged access patterns, credential management, or access control solutions.
- Demonstrated ability to independently own technical problems from design through production support.
- Strong troubleshooting skills across distributed systems and layered dependencies.
- Ability to translate access and risk requirements into practical engineering solutions.
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Preferred Qualifications
- Experience supporting both interactive (human) and non interactive (application/service) privileged access use cases.
- Familiarity with regulated or high risk enterprise environments.
- Experience improving automation, reliability, or operational processes for security platforms.
The Software Engineer Principal on the Privilege team is responsible for engineering, enhancing, and operating enterprise privileged access management (PAM) capabilities. This role focuses on building and sustaining secure, reliable CyberArk-based services that protect privileged credentials while enabling controlled administrative and application access across the enterprise. The engineer owns complex technical work independently and drives improvements to platform stability, onboarding automation, and operational resilience.
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Key Responsibilities
- Design, build, and support PAM solutions using CyberArk and related privileged access services, with a focus on secure credential vaulting, rotation, and access patterns for both human and non human accounts.
- Own engineering delivery for privileged account onboarding and integrations, partnering with application and infrastructure teams to implement secure, scalable access solutions.
- Troubleshoot complex production issues across the PAM stack, perform root cause analysis, and implement durable fixes to improve reliability and reduce repeat incidents.
- Implement automation and enhancements to improve efficiency, accuracy, and scalability of privileged account discovery, onboarding, and lifecycle management.
- Ensure solutions align with security and governance requirements, including least privilege, segregation of duties, and secure handling of privileged credentials.
- Participate in platform upgrades, patches, and technical improvements, contributing to design reviews, testing, and change execution.
- Mentor junior engineers through code reviews, technical guidance, and shared ownership of team deliverables.
- Collaborate cross functionally with product, risk, and operations partners to deliver PAM outcomes that reduce risk and support business needs.
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PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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Aligns business strategy with software solutions.
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Proposes, designs & codes software solutions to address complex business needs. Oversees technical and procedural documentation required.
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Leads complex problem solving.
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Provides technical guidance and support to colleagues and solution development.
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Displays an innovative approach to apply modern principles, methodologies and tools to advance business initiatives and capabilities.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
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Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
Application Design, Architecture, Packaged Application Integration, Product and Vendor Evaluation, Software Process Improvement (SPI), System Development Life Cycle, Technical Troubleshooting
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
