Top 52 quest diagnostics Jobs in dallas, tx

Customer Service Representative - Billing II (Bilingual - English/Spanish)
Quest Diagnostics —Dallas, TX
- From $17.20 an hour
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Medical Courier
Quest Diagnostics —Irving, TX
- From $18 an hour
- Weekends as needed
- OSHA
- Customer service
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Customer Service Representative - Billing II
Quest Diagnostics —Dallas, TX
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Collections Representative
Quest Diagnostics —Lewisville, TX
- From $17.71 an hour
- Full-time
- Remote
- 18 years or older
- HIPAA
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Phlebotomist II Part-Time
Quest Diagnostics —Mesquite, TX
- From $21.03 an hour
- Overtime
- Clean driving record
- Sanitation
- English
- Employee stock purchase plan
- Flextime
Quick Apply
Sr. Collections Representative
Quest Diagnostics —Lewisville, TX
- From $21.42 an hour
- Full-time
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Medical Laboratory Scientist I- Molecular
Quest Diagnostics —Irving, TX
- From $29.50 an hour
- Full-time
- OSHA
- Bachelor of Science
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
Client Service Representative II
Quest Diagnostics —Lewisville, TX
- From $17.20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Phlebotomist II
Quest Diagnostics —Carrollton, TX
- From $21.03 an hour
- Overtime
- Clean driving record
- Sanitation
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Medical Laboratory Scientist I-Special Chemistry
Quest Diagnostics —Irving, TX
- From $29.50 an hour
- Full-time
- OSHA
- Bachelor of Science
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
Client Service Representative - Tech I
Quest Diagnostics —Lewisville, TX
- From $22.01 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Specialist, Quality Assurance
Quest Diagnostics —Irving, TX
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Manager, Continuous Improvement
Quest Diagnostics —Irving, TX
- $110,000 - $130,000 a year
- Full-time
- Microsoft Word
- 5 years
- Writing skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lab Coordinator - AMP
Quest Diagnostics —Lewisville, TX
- From $22.43 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Military encouraged
- Employee stock purchase plan
- Disability insurance
Quick Apply
Phlebotomist III Float
Quest Diagnostics —Plano, TX
- From $23.13 an hour
- Weekends as needed
- Private practice
- Float pool
- Customer service
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Medical Laboratory Scientist I - Auto-Chemistry
Quest Diagnostics —Lewisville, TX
- From $29.50 an hour
- Full-time
- OSHA
- Bachelor of Science
- HIPAA
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lab Assistant II - Histology
Quest Diagnostics —Lewisville, TX
- From $17.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
Specimen Processing Trainer
Quest Diagnostics —Lewisville, TX
- From $24.82 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lab Associate I - Auto-Chemistry
Quest Diagnostics —Lewisville, TX
- From $17.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
Pre-Analytical Assistant II
Quest Diagnostics —Lewisville, TX
- From $18.77 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d

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Customer Service Representative - Billing II (Bilingual - English/Spanish)

Quest Diagnostics -
Dallas, TX

Quick Apply

Job Details

Full-time
From $17.20 an hour
11 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Matching gift program
Flextime
On-the-job training
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Spanish
Customer relationship building
Phone communication
Medical office experience
Client rapport building
English
Conflict de-escalation
Windows
Customer engagement
Desktop applications
Computer skills
Client interaction via phone calls

Full Job Description

Customer Service Representative - Billing II (Bilingual - English/Spanish)

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Start date: July 13th

As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.

The successful candidate must be able to work the following hours and schedule:

A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).

This position is full-time (40 hours/week) Monday – Friday. The shift is as follows:

Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM – 5:30 PM
Deployment to full-time position: the nationwide call center is open from 8:30 AM – 8:00 PM.
To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
- 8:30 AM – 5:00 PM
- 9:30 AM – 6:00 PM
- 10:30 AM – 7:00 PM
- 11:30 AM – 8:00 PM

You also may be required, given the business need, to work occasional overtime.

This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
Thorough navigation of the Quest Billing System and other applicable applications
Maintain tracking log of all patient contacts
Ability to perform additional projects or tasks based on business need
Maintain all compliance and HIPAA regulations at all times

High School Diploma / GED (or higher)
Bi-lingual, English and Spanish.
2+ years of experience working in a call center handling a high volume of inbound calls.
2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM – 8:00 PM ET. Your specific shift will be assigned after training ends.
Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
Proficient conflict management skills including the ability to resolve stressful situations.
Must be 18 years or older.

Quick Apply

Refine Your Search

quest diagnostics jobs in dallas, tx

Customer Service Representative - Billing II (Bilingual - English/Spanish)

Medical Courier

Customer Service Representative - Billing II

Collections Representative

Phlebotomist II Part-Time

Sr. Collections Representative

Medical Laboratory Scientist I- Molecular

Client Service Representative II

Phlebotomist II

Medical Laboratory Scientist I-Special Chemistry

Client Service Representative - Tech I

Specialist, Quality Assurance

Manager, Continuous Improvement

Lab Coordinator - AMP

Phlebotomist III Float

Medical Laboratory Scientist I - Auto-Chemistry

Lab Assistant II - Histology

Specimen Processing Trainer

Lab Associate I - Auto-Chemistry

Pre-Analytical Assistant II

I want to receive the latest job alert for quest diagnostics in dallas, tx

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