Top 1873 Senior technical support engineer Jobs in Dallas, Tx

Network Engineer Manager
Logix Fiber Networks —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
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Senior Platform Engineer (OCI)
Navy Federal Credit Union —Coppell, TX
- $114,500 - $179,500 a year
- Online Application
- Computer Science
- 5 years
- Office
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Quality & Compliance Specialist
Regal Research —Plano, TX
- $28 - $34 an hour
- Full-time
- ERP systems
- Mid-level
- Assembly
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Senior Quality Engineer
Power Services Group —Euless, TX
- $85,000 - $110,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
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10d
Senior Support Engineer
Obsidian Security —Dallas, TX
- $100,000 - $130,000 a year
- Remote
- Mentoring
- APIs
- Senior level
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3d
Senior Cloud Support Engineer
Crusoe —Dallas, TX
- $130,000 - $155,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Paid parental leave
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Tech Support Engineer IV (Remote)
Brain Corp —Dallas, TX
- $44.19 - $57.19 an hour
- Remote
- Computer science
- 6 years
- Computer Science
- Health savings account
- Paid holidays
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6d
Sr. Support Engineer
aventiv —Plano, TX
- $109,264.77 - $124,561.83 a year
- Hybrid work
- 5 years
- System design
- Office
- Disability insurance
- Health insurance
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Senior Technical Support Engineer
Nice —Richardson, TX
- Azure
- 5 years
- Windows
Senior Monitoring & Observability Engineer, Los Angeles
O'Neil Digital Solutions —Plano, TX
- $110,000 - $120,000 a year
- Full-time
- Azure
- DevOps
- System design
- Health savings account
- Health insurance
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Lab Engineer
Canadian Solar US Cell Manufacturing Corporation —Mesquite, TX
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Health insurance
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D365 F&O Solution Architect / Senior L3 Support Engineer
Vaco by Highspring —Addison, TX
- $65 - $80 an hour
- Remote
- DevOps
- SQL
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Windows Administator / Platform Engineer IV
Hudson Manpower —Carrollton, TX
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid training
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Software Engineer, Senior
Freddie Mac —Dallas, TX
- $116,000 - $174,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Principal, Infrastructure Innovation & Automation
Options Clearing Corporation —Dallas, TX
- $169,000 - $229,700 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Master's degree
- Health insurance
- Dental insurance
2d
Senior Network / Security Engineer (Fortinet / Cisco)
Vaco by Highspring —Irving, TX
- $140,000 - $150,000 a year
- Continuous improvement
- Mentoring
- In-person
- Health insurance
- Dental insurance
Quick Apply
Full Stack TypeScript Engineer (Delivery Toolkit)
Bain & Co. —Dallas, TX
- $92,750 - $106,250 a year
- Full-time
- Computer Science
- System design
- Office
- Wellness program
- Paid holidays
Quick Apply
Software Engineer I, Private Equity Innovation
Bain & Co. —Dallas, TX
- $88,500 - $106,250 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
Senior Windows Administator / Platform Engineer IV
Hudson Manpower —Dallas, TX
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid training
Quick Apply

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senior technical support engineer jobs near dallas, tx

Network Engineer Manager

Logix Fiber Networks -
Dallas, TX

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

DWDM
Staff supervision
Passenger vehicle
Ansible
Fiber optic network
Order processing tools
Managing IT teams
Inventory management software
Optics
Cisco routers/switches implementation
Driver's License
Bachelor's degree
Network switching
Data interpretation
Leading team collaboration initiatives
Telecommunication
TCP/IP
SONET

Full Job Description

The Manager, Network Engineering is a leader in the Engineering department and is responsible for overseeing the day-to-day engineering operations, tactical design, and capacity management of the company’s carrier-grade fiber optic and transport network infrastructure. Operating under the strategic direction of the Engineering Director, this role requires a mature, highly autonomous leader with deep optical engineering expertise who can manage the execution of infrastructure initiatives with limited day-to-day supervision. Serving as a critical operational link between hands-on engineering and leadership, this role manages the implementation of capital expenditure (CapEx) projects, serves as a high-tier operational escalation point, and prepares data-driven network performance and capacity reports for senior leadership.

Responsibilities include technical management, technical understanding, analyzing information, informing others, staffing, problem solving, developing budgets, coordination, strategic planning and quality management.

Competencies:

Explain and interpret company policy and values; connect Logix values to everyday work
Hire, motivate team; coaching and employee development; focus on helping others to be productive
Plan, allocate resources, follow budgets
Make recommendations that align with strategy
Ensure team is engaged and doing fulfilling work
Lead team in primary functional activities that support Logix’s value chain
Improve customer's perception of the team
Explain concepts to teammates and listen to respond
Predict risks and escalate before they occur
Partner with other leaders in Logix and encourage team collaboration

Supervisory Responsibilities:

Responsible for departmental and individual performance reviews
Responsible for recruiting, hiring and evaluating employees

Logix Culture:

Each team member has a responsibility to support and operate in alignment with our culture and company values. The behaviors and actions for each value may be different depending on the team member’s role and are critical to both the success of team members and the company.

Key Responsibilities:

Responsible for the creation and management of all projects within Network Engineering.
Oversee and determine timeframes for major Engineering projects including system updates, HW/SW upgrades, grooms/migrations, etc.
Manages network capacity reports on a weekly basis.
Manages the evaluation and testing of new technologies to provide recommendations to upper management.
Coordinates with engineering staff for daily work assignments, reports and analytics as it relates to the Network Engineering daily workload.
Provides departmental reports to upper management as needed.
Develops budgets and cost benefit analysis for network based projects.
Assists in current and future optical network designs.
Organizes and communicates departmental objectives to the group in an effective manner.
Provides oversight and input on the process workflows for Network Engineering ticket activities and implementation of new technologies.
Maintains network wide strategies by managing staff and researching and implementing strategic technological solutions.
Manages all Lab testing projects as well as the production of all supporting documentation.
Ensures the proper creation, review and implementation of change management procedures are followed and distributed as needed by Network Engineering.
Performs other duties requested by the Director of Engineering or as business needs dictate.
First line escalation for the Network Engineering on-call person.

Required Skills/Abilities:

Coherent Optics & High-Speed Transport: Experience deploying 400G, 800G, and 1.2T coherent optical technologies across long-haul and metro networks.
Advanced knowledge of Colorless, Directionless, Contentionless (CDC) ROADM architectures and flex-grid spectrum management.
Advanced knowledge of SONET and DWDM based fiber optic networks, including capabilities and functionality of the Ciena OME6500, Ciena 5430 Reconfigurable Switching System, and CISCO 15454 platforms.
Operating knowledge of inventory management and order processing applications.
Proficient with Microsoft Office applications such as Outlook, Word, Excel, PowerPoint and Visio.
Good interpersonal skills.
Demonstrate creative and organizational skills in order to work through projects producing accurate and effective end results.
Ability to collect data, establish facts, define problem(s), and evaluate seriousness of problem(s).
Maintains positive attitude towards customers, co-workers and management.
Maintains honesty and integrity in all circumstances.
Effective time management.
Professional and effective oral and written communication skills.
Must be able to manage remote staff.
Display an advanced knowledge in the management of engineering and technical staff.
Will be required to travel to other markets for special projects or training.
Ability to operate a motor vehicle. Must have valid motor vehicle operator’s license and a responsible driving record.

Education and Experience:

Education: A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is often required. Extensive experience may be accepted in lieu of a degree.
Experience: Typically, 5+ years of experience in network operations, with at least 2 years in a leadership or supervisory role.
Professional or Expert level certifications (e.g., CCNP, JNCIP) are a major plus but not required if equivalent experience exists.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to communicate by typing, reading, talking, and listening effectively. The employee will be required to work for extended periods of time at a desk on a computer and must be able to maneuver through office spaces as needed. Accommodation will be provided as necessary to ensure all employees can fulfill their job responsibilities effectively.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Telecommunication: 5 years (Required)

Work Location: Hybrid remote in Dallas, TX

Quick Apply

Refine Your Search

senior technical support engineer jobs in dallas, tx

Network Engineer Manager

Senior Platform Engineer (OCI)

Program Manager

Quality & Compliance Specialist

Senior Quality Engineer

Senior Support Engineer

Senior Cloud Support Engineer

Tech Support Engineer IV (Remote)

Sr. Support Engineer

Senior Technical Support Engineer

Senior Monitoring & Observability Engineer, Los Angeles

Lab Engineer

D365 F&O Solution Architect / Senior L3 Support Engineer

Senior Windows Administator / Platform Engineer IV

Software Engineer, Senior

Principal, Infrastructure Innovation & Automation

Senior Network / Security Engineer (Fortinet / Cisco)

Full Stack TypeScript Engineer (Delivery Toolkit)

Software Engineer I, Private Equity Innovation

Senior Windows Administator / Platform Engineer IV

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