Top 258 Service desk agent Jobs in Dallas, Tx

Front Desk Agent
Aloft Frisco —Frisco, TX
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Remote Inside Sales Representative
Liberty Mutual —Carrollton, TX
- $45,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
3d
Remote Inside Sales Representative
Liberty Mutual —Garland, TX
- $45,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
3d
Front Desk Agent
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
12d
Front Desk Agent
NFC Amenity Management —Dallas, TX
- $17.50 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
23h
Front Desk Agent - PM Shift
Embassy Suites Dallas Market Center —Dallas, TX
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent
SHERATON DALLAS HOTEL BY THE GALLERIA —Dallas, TX
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Dallas, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
12d
Front Desk Associate - The Drey Hotel
The Village Dallas —Dallas, TX
- English
- Residential
- Hotel
Quick Apply
Hotel Front Desk Agent - FT- PT
Le Méridien Dallas by the Galleria —Dallas, TX
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent ("Agente de Recepcion")
RENAISSANCE SAINT ELM DALLAS DOWNTOWN HOTEL —Dallas, TX
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Full-Time Guest Service Agent | Holiday Inn Express Dallas Medical / Market Center | Dallas, TX
Holiday Inn Express Dallas Medical / Market Center —Dallas, TX
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Paid training
- Opportunities for advancement
Quick Apply
11d
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Irving, TX
- $15.00 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Service Desk Agent - (Irving, TX)
Fotona —Irving, TX
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Dallas Market Center —Dallas, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
10d
Overnight Front Desk Associate/Concierge
The Village Dallas —Dallas, TX
- Overnight shift
- English
- Hotel
- High school diploma or GED
Quick Apply
3d
PT- Guest Service Agent
101 - Canopy by Hilton —Dallas, TX
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Homewood Suites Dallas Central —Dallas, TX
- $15 an hour
- Full-time
- Spanish
- English
- Windows
Quick Apply
Front Desk Agent
101 - Canopy by Hilton —Dallas, TX
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Irving, TX
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

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Front Desk Agent

Aloft Frisco
Frisco, TX

Quick Apply

Job Details

Qualifications

Basic math
Employee relationship building
High school diploma or GED

Full Job Description

Description:

**Lightspeed PMS and Empower GXP systems experience preferred**

Job Summary

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education & Experience

High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
- Ability to participate in the creation of an enjoyable work environment

Requirements:

Job Duties & Functions

Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Quick Apply

Refine Your Search

service desk agent jobs in dallas, tx

Front Desk Agent

Remote Inside Sales Representative

Remote Inside Sales Representative

Front Desk Agent

Front Desk Agent

Front Desk Agent - PM Shift

Front Desk Agent

Front Desk Agent

Front Desk Associate - The Drey Hotel

Hotel Front Desk Agent - FT- PT

Front Desk Agent ("Agente de Recepcion")

Full-Time Guest Service Agent | Holiday Inn Express Dallas Medical / Market Center | Dallas, TX

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

Service Desk Agent - (Irving, TX)

Front Desk Agent

Overnight Front Desk Associate/Concierge

PT- Guest Service Agent

Front Desk Agent

Front Desk Agent

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

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