Top 47 Service desk analyst Jobs in Dallas, Tx

IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
5h
Service Desk Analyst - (Hybrid in Dallas, TX)
Velocity A Managed Services Company —Dallas, TX
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
- Paid parental leave
- Paid holidays
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Senior Service Desk Specialist
Exeter Finance LLC —Irving, TX
- $31.00 - $42.95 an hour
- Full-time
- Computer Science
- Office
- Windows
2d
IT Service Desk Lead
GTS Technology Solutions —Dallas, TX
- $57,000 a year
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
Oracle ERP Manager
aventiv —Plano, TX
- $151,726.09 - $172,967.74 a year
- Remote
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING
Methodist Health System —Dallas, TX
- Full-time
- 5 years
- System design
- Project management
Cadence & Hello World Epic Analyst 5K Sign-On Bonus
Methodist Health System —Dallas, TX
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING 5k SIGN-ON BONUS
Methodist Health System —Dallas, TX
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
Service Desk Analyst
MB2 Dental —Carrollton, TX
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
Service Desk Analyst II
RS&H —Dallas, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Cyber Operations Analyst
Hillwood Development Company LLC —Dallas, TX
- Computer science
- Computer Science
- Windows
- Health savings account
- Paid holidays
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
Business Systems Analyst
WTG OPERATOR LLC —Dallas, TX
- $75,000 - $95,000 a year
- Computer Science
- ERP systems
- Mid-level
Coordinator of Data Governance (26-27 SY)- Performance Outcomes and Data
Irving Independent School District —Irving, TX
- $73,080 - $100,924 a year
- Full-time
- Microsoft Word
- School experience
- Computer Science
- Work from home
IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Welltower Inc —Plano, TX
- On call
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Employee stock purchase plan

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service desk analyst jobs near dallas, tx

IT Help Desk Analyst

Ensign Services -
Dallas, TX

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Email customer support
Phone communication
Laptop (troubleshooting support)
Microsoft Exchange
Windows
Printer (troubleshooting support)
Technology security practices
Email configuration (technical support)
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Office equipment installation
Network protocols
PointClickCare
Technical customer support for office equipment
Productivity software
1 year
Technical support via email
Desktop administration
Communication skills
Peripheral hardware support
Entry level
Active Directory management
Ticketing system technical support
Workday
Client interaction via phone calls

Full Job Description

IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST

Position Type: Full Time, Employee.

Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked in the early AM.

Location: This position is based at our Texas Service Center 14800 Landmark Blvd, Ste 800 Dallas, TX 75254 (no remote options).

Schedule: Saturday to Wednesday, 6:00 AM - 2:30 PM CST.

About the Company:
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity:

The IT Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. Agents are expected to provide great customer service experience and maintain key performance standards that help drive success.

Job Duties and Responsibilities include, but are not limited to:

Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
Assist with other IT support responsibilities, as needed.

Preferred Qualifications:

1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.
Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
Ability to prioritize, multitask and work under time constraints.
Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
Ability to be flexible and adapt to changes in regard to expectations and the organization.
Ability to hold peers accountable for and work as a team to achieve success.
Ability to travel onsite to our office location in Dallas, TX.

Additional Information:

Pre-employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Job ID 1578

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Refine Your Search

service desk analyst jobs in dallas, tx

IT Help Desk Analyst

Help Desk Analyst L2

Service Desk Analyst - (Hybrid in Dallas, TX)

IT Help Desk Analyst

Senior Service Desk Specialist

IT Service Desk Lead

Service Desk Analyst

Oracle ERP Manager

SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING

Cadence & Hello World Epic Analyst 5K Sign-On Bonus

SENIOR EPIC ANALYST-EPIC HOSPITAL BILLING 5k SIGN-ON BONUS

Service Desk Analyst

Help Desk Analyst

Service Desk Analyst II

Service Specialist II

Cyber Operations Analyst

Technical Support Analyst

Business Systems Analyst

Coordinator of Data Governance (26-27 SY)- Performance Outcomes and Data

IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira

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