Top 233 Technical support center analyst Jobs in Dallas, Tx

IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Methodist Health System —Dallas, TX
- Weekends as needed
- Computer science
- Computer Science
- Military
3d
IT Help Desk Professional
Kimley-Horn —Dallas, TX
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
3d
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Irving, TX
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health insurance
- Dental insurance
1d
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
IT Technical Support Specialist
Johnstone Supply LLC —Grand Prairie, TX
- Full-time
- Windows
- High school diploma or GED
- Organizational skills
Quick Apply
3d
Service Desk Analyst - (Hybrid in Dallas, TX)
Velocity A Managed Services Company —Dallas, TX
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
- Paid parental leave
- Paid holidays
Data Center Support Operator
Ryan Consulting Group Inc —Dallas, TX
- $58,000 - $64,000 a year
- Contract
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Health savings account
- Paid holidays
Entry Level - After Hours Analyst
Voxai Solutions Inc —Coppell, TX
- $20 - $24 an hour
- Weekends as needed
- Background check
- Writing skills
- Pass drug screening
Quick Apply
Tier 1 Support Analyst
Willow Bridge Property Company —Dallas, TX
- Full-time
- Computer literacy
- Residential
- Business
- Health insurance
- Dental insurance
4d
Operations Data Analyst
Lantern —Dallas, TX
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Disability insurance
Product Support Analyst
Orion180 Insurance Services, LLC —Irving, TX
- Full-time
- Mid-level
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Quick Apply
QUALITY ASSURANCE TESTER II
Palco —Dallas, TX
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
12d
Junior Developer
Mary Kay Inc —Dallas, TX
- Computer Science
- Office
- Analysis skills
- Profit sharing
- Health insurance
12d
Research System Support ( HR Title: Department Business Sys Analyst II)
Southern Methodist University —Dallas, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Control Systems Analyst I
GrayMatter —Dallas, TX
- $28.85 - $30.00 an hour
- Construction site
- Computer literacy
- English
- Paid parental leave
- Paid holidays
Quick Apply
2d
Contact Center Systems Analyst
NCD —Dallas, TX
- $0 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Dental insurance
- Vision insurance
Quick Apply
SIOP ANALYST
Commercial Metals Company —Irving, TX
- Mid-level
- 3 years
- Finance
- Employee stock purchase plan
- Disability insurance
Senior Service Desk Specialist
Exeter Finance LLC —Irving, TX
- $31.00 - $42.95 an hour
- Full-time
- Computer Science
- Office
- Windows
Telco Support Tier II Analyst
Ensign Services —Dallas, TX
- $28 - $30 an hour
- Full-time
- Maintenance
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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technical support center analyst jobs near dallas, tx

IT Help Desk Analyst

Ensign Services -
Dallas, TX

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Email customer support
Phone communication
Laptop (troubleshooting support)
Microsoft Exchange
Windows
Printer (troubleshooting support)
Technology security practices
Email configuration (technical support)
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Office equipment installation
Network protocols
PointClickCare
Technical customer support for office equipment
Productivity software
1 year
Technical support via email
Desktop administration
Communication skills
Peripheral hardware support
Entry level
Active Directory management
Ticketing system technical support
Workday
Client interaction via phone calls

Full Job Description

IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST

Position Type: Full Time, Employee.

Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked in the early AM.

Location: This position is based at our Texas Service Center 14800 Landmark Blvd, Ste 800 Dallas, TX 75254 (no remote options).

Schedule: Saturday to Wednesday, 6:00 AM - 2:30 PM CST.

About the Company:
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity:

The IT Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. Agents are expected to provide great customer service experience and maintain key performance standards that help drive success.

Job Duties and Responsibilities include, but are not limited to:

Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
Assist with other IT support responsibilities, as needed.

Preferred Qualifications:

1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.
Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
Ability to prioritize, multitask and work under time constraints.
Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
Ability to be flexible and adapt to changes in regard to expectations and the organization.
Ability to hold peers accountable for and work as a team to achieve success.
Ability to travel onsite to our office location in Dallas, TX.

Additional Information:

Pre-employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Job ID 1578

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Refine Your Search

technical support center analyst jobs in dallas, tx

IT Help Desk Analyst

Help Desk Analyst

IT Help Desk Professional

Technical Support Analyst

Help Desk Analyst L2

IT Technical Support Specialist

Service Desk Analyst - (Hybrid in Dallas, TX)

Data Center Support Operator

Entry Level - After Hours Analyst

Tier 1 Support Analyst

Operations Data Analyst

Product Support Analyst

QUALITY ASSURANCE TESTER II

Junior Developer

Research System Support ( HR Title: Department Business Sys Analyst II)

Control Systems Analyst I

Contact Center Systems Analyst

SIOP ANALYST

Senior Service Desk Specialist

Telco Support Tier II Analyst

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