Technical Support Engineer
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan
2nd Shift IT Support Engineer - Manufacturing
Siemens —Grand Prairie, TX
- $55,264 - $94,738 a year
- Full-time
- Microsoft Excel
- Azure
- Mid-level
Software Engineer - Early Career
Varsity Brands —Farmers Branch, TX
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- AD&D insurance
Quick Apply
Tech Support Engineer IV (Remote)
Brain Corp —Dallas, TX
- $44.19 - $57.19 an hour
- Remote
- Computer science
- 6 years
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
NOC Engineer III - REMOTE
RealPage, Inc. —Richardson, TX
- $26.97 - $45.91 an hour
- Computer Science
- Mid-level
- Ability to climb stairs
- Paid holidays
- Dental insurance
Technical Support Engineer
Nice —Richardson, TX
- Azure
- Mid-level
- Windows
QA Engineer
Charles Schwab —Southlake, TX
- $40.10 - $55.77 an hour
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
2d
Junior AI Engineer
EPAM Systems, Inc. —Dallas, TX
- Java
- Communication skills
- Entry level
Development Support Engineer
Vizient, Inc. —Irving, TX
- $77,400 - $135,400 a year
- Azure
- Mid-level
- SQL
Systems Analyst (5/27/2026- 06/10/2026)
ITSutra —Irving, TX
- $77,730 a year
- Email
- Computer Science
- Software troubleshooting
- Bachelor of Science
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
04 - Engineering Technical Support 1
Celestica —Richardson, TX
- Basic math
- Mid-level
- Windows
Advanced Technical Support Group Engineer- Remote
Crestron Electronics Inc. —Plano, TX
- $77,000 - $110,000 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Windows
- Paid holidays
- Disability insurance
IT Technician (Tier 2)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
11d
Technology Support Specialist
Coppell ISD —Coppell, TX
- Classroom
- Computer science
- Clean driving record
SYSTEMS SUPPORT ENGINEER
BBG, INC. —Dallas, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Data Engineer I
Varsity Brands —Farmers Branch, TX
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- AD&D insurance
Quick Apply
Product Support Engineer
Kyndryl —Dallas, TX
- $63,360 - $137,040 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Commercial
- Health insurance
- Dental insurance
8d
Support Engineer
Lead Liaison —Dallas, TX
- Bachelor of Science
- Research
- Mid-level
IT Support Engineer I, OTS
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance

I want to receive the latest job alert for technical support engineer in dallas, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near dallas, tx

Product Support jobs in Dallas, TX

Software Engineer jobs in Farmers Branch, TX

System Engineer jobs in Dallas, TX

Support Engineer jobs in Dallas, TX

Technical Support jobs in Richardson, TX

Software Engineer jobs in Irving, TX

Data Engineer jobs in Farmers Branch, TX

Ai Developer jobs in Dallas, TX

Technical Support Specialist jobs in Dallas, TX

Technical Support Engineer jobs in Plano, TX

IT Support jobs in Grand Prairie, TX

IT Support jobs in Dallas, TX

Technical Support Engineer jobs in Dallas, TX

Technical Support Engineer jobs in Richardson, TX

Systems Analyst jobs in Irving, TX

Information Technology Specialist jobs in Cuyahoga County, OH

Project Specialist jobs in Remote

Entry Level Healthcare Information Technology jobs in Fairfax, VA

Information Technology Specialist jobs in Fenton, MO

Information Technology Specialist jobs in El Paso, TX

Technical Support Engineer

YugabyteDB
Dallas, TX

Apply Now

Job Details

$90,000 - $120,000 a year

Benefits

Health insurance
Unlimited paid time off
Retirement plan

Qualifications

Knowledge management
Customer communication
Data replication
Defect resolution root cause analysis
SQL databases
Relational databases
Triage
Mid-level
Incident Escalation
Enterprise software support
Production systems
Distributed systems
Incident management operations support
Customer support ticket management
Resolving technical support tickets
Software documentation
Customer service knowledge base
Linux
Root cause analysis
Distributed computing

Full Job Description

Yugabyte is the company behind YugabyteDB, the AI-ready, multi-modal, distributed PostgreSQL database for cloud-native apps. Trusted by industry leaders including Shopify, Paramount+, GM, Kroger, Fiserv, and NPCI, YugabyteDB has been deployed in over 100 countries and powers more than 5 million clusters worldwide.

Together, our hard-working team of experts and our industry-leading technology are uniquely positioned to meet the demands of modern workloads: geo-distributed, ultra-resilient, and built to scale without limits.

Our Yugabeings (distributed, like our database) span 12+ countries and multiple time zones, sharing expertise from diverse backgrounds and industries.

Technical Support Engineer

Remote (Americas)

At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed SQL database — resilient, scalable, and built to run anywhere. We're not just building software; we're watching major enterprises throw out Oracle and build something better, and the people who help them get there are the ones sitting in this team.

About This Role

We're looking for someone who gets genuinely excited when a customer's database is on fire, because they are eager to dive in and help.

This isn't a "ticket-monkey" role. You won't be copy-pasting canned responses into a queue. You'll be working live cases — distributed systems behaving unexpectedly, replication lag climbing, certificates expiring in production — alongside a global team that actually cares about getting to the root of things. You'll learn YugabyteDB, cloud infrastructure, and distributed systems the way everyone learns them best: by necessity, with great people around you.

What You'll Do

Triage and own technical support tickets from enterprise customers, collaborating with a global team across time zones
Investigate incidents methodically — reading logs, running queries, tracing replication issues — and surface the root cause, not just the fix
Write clear internal notes and handover documentation so the next engineer can pick up exactly where you left off (this is not optional; notes are the job)
Attempt repros of customer issues and document the steps for others to replicate
Escalate to engineering when warranted, with enough evidence that they can act immediately
Contribute to the team's shared knowledge base and improve how we handle problems we've seen before
Be the calm, professional voice a customer hears when their weekend just got complicated

What We're Looking For

You are the right person if:

You jump in. When something unfamiliar comes across the queue and no one's claimed it, your instinct is to click it and start reading, not to wait.
You embrace not knowing the answer yet, and you see that as the start of something, not a reason to hold back.
You aren't afraid to reach out for help when you're stuck. You know it's a sign that you are learning. And when others are stuck, you are happy to help them
You have a technical background in any discipline — software, systems, automotive, aerospace, networking, electronics, whatever. If you have solved real problems under real pressure with tools and documentation, that counts.
- you have used the tools find and grep to navigate a filesystem
Note taking is how you gain context. You write down what you found, what you tried, and what you plan to do next, every time. It builds confidence for both you and the customer

You may also have:

Experience with any relational database — even if it's just writing queries
Experience on a support team for a large software product

Why This Team

Our support engineers don't just resolve tickets — we are incident commanders. We run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team, and sometimes catch product bugs before engineering does.

Our support engineers:

Are curious, what others view as problems, we view as opportunities to learn something new
Work with highly technical issues that require precise mitigation
Dig into source code themselves when they need to understand why a validation is failing
Know that some issues need overnight support, so we prepare the offshore teams appropriately

That's the culture you'd be joining. People who take ownership, communicate clearly, and stay curious.

Schedule and Compensation

Shift: Monday-Friday
Location: Remote, Americas (Preference for Central Time)
Compensation: Competitive, commensurate with experience

Pay Range: $90,000 – $120,000 USD annually, depending on skills and experience.

#LI-REMOTE

This position is based in the U.S. Candidates must have authorization to work in the United States. Sponsorship may be considered only under specific circumstances aligned with current regulatory requirements.

We feel strongly about equal pay for equal work, and transparency in compensation is one way to help achieve that. The cash compensation for this role is market competitive, with a range of USD 90,000-USD 120,000, inclusive of variable/incentive for some roles. As well as equity (when applicable), and benefits including health plans, retirement plans, and unlimited paid time off (PTO). The pay range for this position is a general guideline only and not a guarantee of compensation or salary. The actual pay will vary based on factors including experience, qualifications, and skill level.

Equal Employment Opportunity Statement:

As an equal opportunity employer, Yugabyte is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

To review Yugabyte's Privacy Policy please visit Yugabyte Privacy Notice.

Apply Now

Refine Your Search

technical support engineer jobs in dallas, tx

Technical Support Engineer

2nd Shift IT Support Engineer - Manufacturing

Software Engineer - Early Career

Tech Support Engineer IV (Remote)

NOC Engineer III - REMOTE

Technical Support Engineer

QA Engineer

Junior AI Engineer

Development Support Engineer

Systems Analyst (5/27/2026- 06/10/2026)

Support Engineer, IT

04 - Engineering Technical Support 1

Advanced Technical Support Group Engineer- Remote

IT Technician (Tier 2)

Technology Support Specialist

SYSTEMS SUPPORT ENGINEER

Data Engineer I

Product Support Engineer

Support Engineer

IT Support Engineer I, OTS

I want to receive the latest job alert for technical support engineer in dallas, tx

Related Searches

Explore jobs in more locations

Technical Support Engineer

About This Role

What You'll Do

What We're Looking For

Why This Team

Schedule and Compensation

Job Seeker Tools

Employer Tools

Browse

Stay Connected