Top 226 Technical support technician ii Jobs in Dallas, Tx

Technical Support Technician II
Motorola Solutions —Allen, TX
- $54,000 - $64,000 a year
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
9d
Research Technician II, Internal Medicine
UT Southwestern —Dallas, TX
- Full-time
- Internal Medicine
- No experience needed
- Databases
- Paid parental leave
- Paid holidays
Technician II- Data Center Services
IES Communications —Lancaster, TX
- $25 - $29 an hour
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
10d
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Residential HVAC Service & Sales Technician
A Star Heat and Air, Inc. —Dallas, TX
- $65,000 - $150,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Fuel card
- Paid holidays
Quick Apply
Power System Technician II, IC Engine Generator/Emergency Power
UT Southwestern —Dallas, TX
- Weekends as needed
- Schematics
- 5 years
- Mid-level
- Paid parental leave
- Paid holidays
Veterinary Technician / Licensed Veterinary Technician (LVT/RVT/CVT)
CityVet Oak Lawn —Dallas, TX
- $18 - $25 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Outpatient experience
- Health savings account
- Health insurance
Quick Apply
Field Service Technician II – HVAC Dallas, TX
Mitsubishi Electric Power Products, Inc. —Dallas, TX
- $35 - $40 an hour
- Full-time
- Computer literacy
- Mid-level
- Analysis skills
- Profit sharing
- Paid holidays
Quick Apply
Maintenance Technician II
Sealed Air —Grand Prairie, TX
- From $30 an hour
- Overtime
- Mid-level
- Forklift
- Microsoft Office
- Disability insurance
- Health insurance
Compliance Manager
Alkegen —Irving, TX
- $100,000 - $120,000 a year
- Full-time
- OSHA
- Mid-level
- Master's degree
- 401(k)
Quick Apply
Fire Alarm Service Sr Technician
Pye-Barker Fire & Safety, LLC —Grapevine, TX
- Full-time
- Clean driving record
- Construction site
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Field Services Technician II - Environmental
SPL —Plano, TX
- Overtime
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Aircraft Engine Mechanic II (CFM56)
StandardAero —Dallas, TX
- Weekends as needed
- Mechanic experience
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
7d
DFW Airport Quality Control Inspector
Terradyne Engineering, Inc. —Carrollton, TX
- $27 - $31 an hour
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
Senior Medical Equipment Technician (CBCT, Dental X-Ray)
Cesna Recruitment —Texas
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
Fire Alarm Install Lead Technician
Pye-Barker Fire & Safety, LLC —Irving, TX
- Full-time
- Clean driving record
- Construction site
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
1d
Coverage Senior Certified IV Admixture Technician - Dallas and Fort Worth, Texas Regions
Texas Oncology —Dallas, TX
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Disability insurance
0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS
Dallas County —Dallas, TX
- Weekends as needed
- Clean driving record
- Research
- Mid-level
IT Support Technician Level II
Novatae Risk Group —Dallas, TX
- Full-time
- Mid-level
- Windows
- Travel
Quick Apply
1d
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office

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Technical Support Technician II

Motorola Solutions -
Allen, TX

Apply Now

Job Details

Full-time
$54,000 - $64,000 a year
9 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching

Qualifications

Employee relationship building
Windows
Network infrastructure
High school diploma or GED
Data Security (Data management)
Incident management operations support
Desktop applications
Networking equipment (troubleshooting support)
Productivity software
System security
Network security

Full Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we are "Solving for safer" by building and connecting technologies that protect people, property, and places. Our Managed & Support Services team brings an "always-on" rigor to maintaining system performance, helping to ensure that our customers can communicate with absolute clarity in the moments that matter.

Job Description

We are looking for a Technical Support Technician II to serve as a vital contributor to our professional support operations in Allen, TX. In this role, you will be the primary point of contact for technical resolution, collaborating across functional lines to solve complex challenges. We believe that everything starts with our people, and we are committed to providing an inclusive space where you can explore your potential, utilize "Priority Intelligence™" systems, and make a real-world impact. We offer a people-first culture that empowers our personnel to deliver exceptional service while maintaining a strong continuous improvement mindset.

Key Responsibilities:

Incident Resolution & Support

Serve as the primary point of contact for customer incidents received via phone, email, or other communication channels
Document initial triage data and the specific technical actions implemented to resolve incidents clearly and accurately
Resolve known problems by applying established knowledge articles and escalate complex issues when necessary to meet service level agreements

Knowledge Management & Workflow Optimization

Propose and create new knowledge articles to document resolutions for previously undocumented technical issues
Maintain an active continuous improvement mindset to identify and propose enhancements to streamline internal workflows
Observe and analyze system behaviors to proactively support data security and safeguard sensitive information

Customer Experience & Collaboration

Build strong, professional working relationships with both internal and external customers
Collaborate seamlessly across functional lines to resolve complex technical challenges
Navigate sensitive customer scenarios with transparency while establishing clear expectations to help to provide a positive service experience

Job Requirements:

Technical Expertise

Networking Protocols to troubleshoot infrastructure issues effectively
Security Practices to maintain operational data integrity and comply with security procedures
Technical Applications to navigate Windows, Office, or comparable platforms

Professional Experience

Remote Support to manage and resolve customer incidents independently
Continuous Integration to participate actively in all provided training programs
Shift Operations to support a 24x7 environment, including shift and weekend work

Preferred Qualifications

Knowledge of Firewall, WAN, LAN, and Router Architecture
Knowledge of RF Trunking systems and communication networks
Knowledge of VoIP and IP telephony
Network+ Certification, A+ Certification, Security+ Certification, or AI Certifications
Foundational knowledge of ITIL framework
Familiarity with mobile radio technology and products

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint backg round check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $54,000 - $64,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB-1

#LI-Onsite

Basic Requirements

High School Diploma or GED
A minimum of 2+ years of experience in a technical support role
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Apply Now

Refine Your Search

technical support technician ii jobs in dallas, tx

Technical Support Technician II

Research Technician II, Internal Medicine

Technician II- Data Center Services

IT Help Desk Support II Plano, Texas, United States

Residential HVAC Service & Sales Technician

Power System Technician II, IC Engine Generator/Emergency Power

Veterinary Technician / Licensed Veterinary Technician (LVT/RVT/CVT)

Field Service Technician II – HVAC Dallas, TX

Maintenance Technician II

Compliance Manager

Fire Alarm Service Sr Technician

Field Services Technician II - Environmental

Aircraft Engine Mechanic II (CFM56)

DFW Airport Quality Control Inspector

Senior Medical Equipment Technician (CBCT, Dental X-Ray)

Fire Alarm Install Lead Technician

Coverage Senior Certified IV Admixture Technician - Dallas and Fort Worth, Texas Regions

0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS

IT Support Technician Level II

Endpoint Support Technician

I want to receive the latest job alert for technical support technician ii in dallas, tx

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